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(USA) Senior Manager, Learning and Development
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Lead the design, development, and implementation of comprehensive learning and development strategies aligned with business objectives.
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(USA) Principal, Product Manager
Walmart
SUNNYVALE, CA
- $143,000 to $286,000 USD / year
Lead development and management of comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility.
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(USA) Regional Manager, Facilities Services – Licensed
Walmart
AURORA, CO
- $121,000 to $242,000 USD / year
Leads a team of Managers and Supervisors, providing coaching, performance feedback, and development opportunities. Builds a high-performing, safety-focused maintenance organization through…
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Transportation Operations Manager II
Walmart
GLENDALE, AZ
- $84,000 to $126,000 USD / year
Demonstrate adaptability and promote continuous learning.
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(USA) Pharmacy Manager-$50K SIgn On Bonus
Walmart
GUYMON, OK
- $112,000 to $197,000 USD / year
Provides supervision and development opportunities for Associates in assigned areas by selecting training mentoring assigning duties providing performance feedback providing recognition and…
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Senior Manager, Business Strategy - Canada Fire Suppression
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
…plans and demonstrating adaptability and supporting continuous…
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Senior Manager, Business Strategy - International VMO
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
…plans and demonstrating adaptability and supporting continuous…
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ASSISTANT GENERAL MANAGER (Fashion, Import, Jewelry, Regional, Wm.com, Returns)
Walmart
GLENDALE, AZ
- $116,000 to $174,000 USD / year
As an Assistant General Manager at Walmart's E-commerce Fulfillment Center, you will play a critical leadership role in launching and operating a state-of-the-art facility that delivers for…
Added 7 mins ago
Assistant Store Manager
Staples Canada
Folsom, PA
Full-time hours, generous paid time off, career development program and weekly pay
Added 8 mins ago
Mold Maker
Rochester Precision Optics
West Henrietta, NY
…within our Diamond Turning group, supporting both production and development activities through precision machining, troubleshooting, process improvement, and tooling…
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Relationship Banker
NBT Bank
Sidney, NY
…overrides as required at the discretion of the Branch and Market…
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HR Transformation Project Coordinator - VIE F/H
Safran
Lancaster, NY
Build and maintain strategic relationships with local educational and learning institutions, MEP (Manufacturing Extension Partnership), business chapters, and community organizations to…
Added 9 mins ago
CC
Quality Control Supervisor
Curtiss-Wright Corporation
East Farmingdale, NY
- $85,000 to $110,000 USD / year
Material Review Board (MRB) & Holding Cage: Collaborate with the Material Manager to oversee the holding cage and drive the MRB disposition process.
Added 9 mins ago
Sr Sales Training Manager - East Coast Remote
ThermoFisher Scientific
Grand Island, NY
The Sr Manager, Sales Training will be a part of the Pharma Services Group Sales Training team in the Commercial Operations Group. This individual will share responsibilities for the…
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Wealth Operations 2nd Line of Defense - Operational Risk Vice President
Citigroup
Getzville, NY
ORM Independent Senior Operational Risk Manager (ISORM) business coverage leads for other Wealth business and functions
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Registered Nurse - Operating Room - Full Time Days
NYU Langone Medical Center
Patchogue, NY
- $111,370.88 to $144,120.88 USD / year
- Full-time
Incorporates teaching and learning principles in the plan of care based on the identified learning needs and developmental level.
Added 9 mins ago
Import Specialist - Afternoon Shift
Livingston International
Amherst, NY
Reporting to the Manager, Service Delivery, this position is responsible for coordinating release and entry processing for air and/or ocean shipments, rail, as well as complex northern…
Added 10 mins ago
Retail Store Manager
Charter Communications
NEWBURGH, NY
…experience and drives sales success every day? As a Retail Store Manager at Spectrum, you'll help guide, motivate and develop your retail team to deliver exceptional service and build…
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Process Engineer Etch
GlobalFoundries
ROUND LAKE, NY
Added 10 mins ago
Social Media Manager
Hartwick College
Oneonta, NY
Description: The Social Media Manager oversees the operational planning, establishment, execution and evaluation of ongoing and sustainable social media communications. The manager produces…
Added 10 mins ago
IF
Case Manager-SO532504
Institute for Community Living, Inc.
Staten Island, NY
- $30.75 USD / hour
Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
Added 10 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Niskayuna, NY · Schenectady, NY
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 10 mins ago
Registered Nurse- PCU
HealthAlliance
Poughkeepsie, NY
Identifies and evaluates the patient’s and family’s learning needs, abilities and readiness to learn – teaches and documents appropriately.
Added 10 mins ago
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Senior Manager, Integrated Insights & Strategy, Brand Strategy
Pfizer
New York City, NY
- $124,400 to $207,400 USD / year
Pfizer's Specialty Care Integrated Insights & Strategy (IIS) team is seeking a Senior Manager, Integrated Insights & Strategy who both derives insight and shapes strategy for a priority…
Added 10 mins ago
Senior Programmer Analyst II Drupal CMS (E5894)
Institute of Electrical and Electronics Engineers
New York City, NY
The overall purpose of this position is to lead in a variety of assignments including web development, providing design/architectural solutions, and leading projects for various technology…

Euna Solutions

Associate Support Analyst

Remote, United States

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Job details

Experience: Up to 1 year of experience in a technical support, help desk, or customer-facing role; internships and co-ops count.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Opportunity The Support Services team at Euna Solutions is the front line for public sector organizations that depend on our software every day to run procurement, budgeting, and financial operations for their communities. As an Associate Support Analyst, you'll build deep knowledge of one of Euna's core products and become a trusted resource for the government customers who rely on it. If you want a real entry point into a tech career where your work directly supports the people behind public services, this is the role for you.

What You'll Do

Own the full support experience for incoming customer inquiries via phone, video, email, and chat, delivering timely and professional resolutions.
Troubleshoot and diagnose software issues following established workflows and escalation procedures, growing your independence over time.
Build working proficiency in one of Euna's core products to serve as a reliable first point of contact for customers.
Document all customer interactions, issues, and resolutions thoroughly in Zendesk to keep the team informed and records accurate.
Contribute to internal knowledge base articles, FAQs, and support documentation as your product expertise grows.
Collaborate with peers and senior analysts to sharpen troubleshooting approaches and expand your technical skill set.
Support coverage during holidays, after-hours incidents, and outages when customers need us most.

What You Bring

Up to 1 year of experience in a technical support, help desk, or customer-facing role; internships and co-ops count.
A genuine customer-first mentality and pride in delivering an outstanding support experience.
Strong written and verbal communication skills, with a natural ability to explain technical concepts in plain language.
Comfort working in a ticketing system or CRM environment, and familiarity with basic technical concepts like web browsers, connectivity, and general software navigation.

Nice-to-Have Qualifications

Experience working in Zendesk specifically.
Prior exposure to SaaS products or software troubleshooting in a professional setting.
Familiarity with public sector or government-facing organizations.

What Success Looks LIke

Maintain a customer satisfaction (CSAT) score at or above the 94% organizational floor, contributing toward our 96%+ team target.
Resolve customer issues within established SLA timelines, escalating appropriately when needed.
Demonstrate steady growth in product knowledge and troubleshooting independence within your first 3 months.

Growth & Career Path

The Associate Support Analyst role is your entry point into Euna’s Support Services organization. As you develop product expertise and sharpen your troubleshooting skills, the natural next step is promotion to Support Analyst (IC2) -from there, career paths branch into product specialization, technical depth, or people management

Location This position will be Remote in the USA.

AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

Life at Euna Solutions We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

🏢 How we work We're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

🧘 Eunafier Days Twice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work - not a reward for it. Use it however you need.

🙌 Community is part of who we are Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

🤝 Philanthropy Time We give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.

🎉 Real connection at scale You won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.

📈 Room to grow Whether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

About Euna Solutions Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com. Euna's privacy policy is available here.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

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