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Added 1 day ago
EV
Client Service Representative, Internal Medicine
Ethos Veterinary Health
Red Bank, NJ
- $20 to $25 USD / hour
Coordinate referral intake, record acquisition, and communication with referring veterinary hospitals regarding appointments and required documentation.
Added 4 days ago
EV
Client Services Representative
Ethos Veterinary Health
Cincinnati, OH
- $17 to $20 USD / hour
Previous client service/customer service experience required; veterinary or medical experience preferred
Added 4 days ago
Regional Marketing Specialist
Suveto
Keller, TX
Suveto is a multi-unit business operating in the veterinary hospital industry. Our mission is to provide top-tier veterinary care while optimizing operational efficiencies and cost…
Added 8 days ago
CO
Animal Care Attendant I, (B272931-6), 203, Animal Control
City of Laredo
Laredo, TX
- $16.26 USD / hour
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform…
Added 10 days ago
MV
Client Care Agent (Mars Veterinary Health)
Mars Veterinary Health, Inc
Remote, United States
- $19.33 to $32.45 USD / hour
Client Care Agent (Mars Veterinary Health)LOCATION & SCHEDULE:
Added 10 days ago
EV
Veterinary Client Intake Representative
Ethos Veterinary Health
Concord, CA
- Up to $32 USD / hour
Be the calm, compassionate presence that helps pets and their families navigate veterinary emergencies. As a Client Intake Coordinator at SAGE Concord, you'll play a critical role in…
Added 10 days ago
SH
Veterinary Technician
Shore Haven Veterinary Hospital
East Haven, CT
- $18 USD / hour
Veterinary Assistant: Previous experience in the client service industry, animal hospital or grooming facility preferred.
Added 11 days ago
Animal Care Associate
County of Sandoval
Bernalillo, NM
…impounded by the County from impound through final disposition (intake, assessment, placement, care, disposition); provides care of feeding, exercising, and overall care of impounded…
Added 13 days ago
IP
Rehabilitation Assistant/Client Service Representative
Integrative Pet Care
Chicago, IL
- $16 to $19 USD / hour
In your role as the Client Service Representative, you serve as the cornerstone for exceptional client service and the efficient management of daily appointment flow. your primary…
Added 13 days ago
IP
Float Rehabilitation Assistant / Client Service Representative
Integrative Pet Care
Chicago, IL
- $16 to $19 USD / hour
Join Our Team as a Float Rehabilitation Assistant / Client Service Representative
Added 20 days ago
Client Service Representative
Veterinary Care and Specialty Group
Chattanooga, TN
As a Client Service Representative (CSR) in our emergency and specialty veterinary hospital, you will be the first point of contact for pet owners during some of their most stressful and…
Added 20 days ago
Client Service Representative
EVG Specialty Network
Chattanooga, TN
As a Client Service Representative (CSR) in our emergency and specialty veterinary hospital, you will be the first point of contact for pet owners during some of their most stressful and…
Added 22 days ago
Guest Service Representative
VCA Animal Hospitals
Greenacres, FL
Keep client and pet records organized and accurate
Added 22 days ago
PC
Technician / Post Treatment Patient Care Liaison (Part Time) - Radiocat
PetVet Care Centers
Phoenix, AZ
- Part-time
…tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service…
Added 23 days ago
JP
Client Care Representative FT
JM Pet Resort & Veterinary Clinic
Brockton, MA
- $19 to $21 USD / hour
At JM Pet Resort and Veterinary Clinic, you'll be part of a supportive, collaborative team that values both pets and people. We offer opportunities to grow, make a difference in the lives…
Added 23 days ago
ANIMAL CARE ASSOCIATE
County of Sandoval
Bernalillo, NM
…impounded by the County from impound through final disposition (intake, assessment, placement, care, disposition); provides care of feeding, exercising, and overall care of impounded…
Added 23 days ago
Veterinary Receptionist
Vetcelerator
Lawndale, CA
We are currently seeking a Client Service Representative (CSR) to join our friendly and fast-paced team. CSRs are a vital part of our clinic's success, setting the tone for each client…
Added 23 days ago
Client Service Representative at Animal ONE
Vetcelerator
El Dorado Hills, CA
Animal ONE® is a new 100% employee-owned veterinary group where you can be successful, create happiness, advance your career, and build wealth! We are looking for an experienced Client…
Added 23 days ago
Internal Medicine Veterinary Technician
North Carolina State University
Raleigh, NC
Supporting patient intake, admitting, scheduling, and client communications.
Added 23 days ago
Client Services Representative (EFAVC)
North Carolina State University
Raleigh, NC
As a Client Service Representative (CSR), you are the face and voice of the NC State Veterinary Hospital. You serve as the primary point of contact for our current and prospective clients,…
Added 23 days ago
Client Services Supervisor
North Carolina State University
Raleigh, NC
The Client Services Supervisor provides operational leadership for the administrative team supporting 10 specialty services at the NC State Terry Center Small Animal Hospital. This role…
Added 23 days ago
Customer Service Representative
Virginia Tech
Leesburg, VA
As an integral member of the overall client and patient care team at the Marion duPont Scott Equine Medical Center (EMC) this position coordinates the most positive client experience…
Added 25 days ago
CA
Veterinary Client Service Representative (CSR)
Cerro Alto Specialty and Emergency Hospital
San Luis Obispo, CA
- $20.5 to $26.5 USD / hour
Position Overview: Emergency Veterinary Client Service Representative (CSR)
Added 26 days ago
Client Service Representative
Art City Vets
Philadelphia, PA
Summary: Your duties will include but may not be limited to: keeping accurate medical records, clerical work, client education, promotion of hospital products and services, and direct…
Added 26 days ago
Client Service Representative
Art City Vets
Philadelphia, PA
Summary: Your duties will include but may not be limited to: keeping accurate medical records, clerical work, client education, promotion of hospital products and services, and direct…

Ethos Veterinary Health

Client Services Representative

Cincinnati, OH, United States

$17 to $20 USD / hour

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Job details

Pay: $17 to $20 USD / hour
Apply by: Feb 2, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Client Service Representative Location: Cincinnati, OH Schedule: Full Time | 1st shift | Rotating Weekly Schedule; Week 1; 8am-4pm - Week 2; 8am-6pm | Rotating Weekends Compensation: $17 /hr +, Wage Is Dependent On Experience | $2 Weekend Shift Differential

Why join Care Center, Cincinnati

At Care Center Cincinnati, you'll be part of a team that is passionate about strengthening the bond between pets and the people who love them. Our state-of-the-art specialty and emergency hospital is built on a foundation of compassion, teamwork, respect, and clinical excellence, where every team member plays an important role in delivering exceptional patient care. You'll work alongside experienced veterinary professionals in a collaborative environment that values open communication, continuous learning, and mutual support. Here, your skills and dedication will make a meaningful difference - not only for patients and their families, but also for the referring veterinary community we proudly serve. If you're looking for a purpose-driven career where you can grow, contribute, and truly belong, you'll find it at Care Center Cincinnati.

In Your Day-To-Day, You Will

Manage high-volume incoming phone calls and client communication
Greet and assist emergency and specialty clients
Support front desk and administrative hospital operations overnight
Maintain accurate medical and client records
Collaborate closely with veterinary technicians, assistants, and doctors
Assist with patient intake and emergency workflow coordination
Maintain organization, cleanliness, and professionalism throughout client-facing areas of the hospital
Support clients through emotionally sensitive situations with compassion and discretion

What You Bring:

Previous client service/customer service experience required; veterinary or medical experience preferred
Strong organizational skills and attention to detail.
Ability to work effectively in a fast-paced environment
Proficiency with office software and systems
Excellent verbal and written communication
Successful candidates must be able to work independently overnight while maintaining strong teamwork and communication with medical staff

Perks & Benefits:

Continuing education opportunities
16-Week VTNE Study Group
Free VetBloom access (RACE-approved CE)
Employee pet stipend
Employee pet wellness benefits
NVA Pet Resort Discount + Pet Insurance Discount Uniform allowance
Referral bonus program
Breakdown of health insurance benefits
Medical, vision, and dental insurance
Free therapy through TalkSpace
AD&D insurance
Life insurance
Long term disability
Company paid short term disability
FSA/HSA available
401k + company match
Employee Assistance Program
Generous PTO allowance

As the first point of contact for many emergency and specialty clients, CSRs play a critical role in supporting hospital operations, maintaining efficient patient flow, and guiding clients through emotional or urgent situations with empathy and professionalism.

Why Join Care Center? Work alongside tenured coworkers and doctors who are dedicated to growth, creating an environment that allows you to thrive.

Quality Medicine. Our team of Doctors and Technicians utilize state of the art equipment to perform advanced techniques providing excellent care and treatment to our patients.

Supportive environment that will encourage you to be the best you can be. We place a high value on continuing education and on-going training. Be ready for opportunities to learn & grow!

Collaboration & Teamwork: We value the diverse experiences and skills that each team member has to offer, and we work together to deliver high quality care to our patients. Care Center Cincinnati is within commuting distance of many veterinary professionals throughout Greater Cincinnati and Northern Kentucky, including:

Blue Ash
Montgomery
Sharonville
Mason
Loveland
Milford
West Chester
Fairfield
Springdale
Forest Park
Cincinnati
Madeira
Indian Hill
Kenwood
Deer Park
Reading
Wyoming
Glendale
Evendale
West Chester Township
Mason
Milford
Loveland
Florence, KY
Erlanger, KY
Edgewood, KY
Crestview Hills, KY
Fort Mitchell, KY
Independence, KY
Hebron, KY
Bellevue, KY
Dayton, KY

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care!

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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