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Business System Analyst
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Android Embedded Software Engineer
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Network Team Lead
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- $120,000 to $175,000 USD / year
We are looking for a talented Android Software Engineer to build and evolve mobile applications that power insurance and financial products. The Android Software Engineer will also…
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Systems Engineer (Windows)
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· Troubleshoots software and/or hardware issues/failures
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Project Engineer (Commissioning & Construction experience )
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Job Title: Project Engineer (Commissioning & Construction experience )
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Site Reliability Engineer - SRE
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Senior Software Engineer
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Network Engineer / Administrator - Remote position
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Senior Information Security Engineer
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An international law firm headquartered in New York is seeking a Senior Information Security Engineer to become an integral part of an Information Services department within an Amlaw 20…
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Systems Engineer
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World leading solutions provider developing critical B2B tools-Systems and software development.
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Firmware Engineer
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Senior Cloud Operations Engineer in Burlington, MA
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Software Engineer/ Developer - Java / Web Application
LanceSoft Inc
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Apply principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring and Testing Techniques
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Senior Network Engineer- Washington,DC-12 Months # IUI118581/240775
Maganti IT Resources LLC
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Senior Software Engineer
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Added 2 mins ago
New Microsoft Engineer Project - MUST Be US Citizen for Government Clearance!
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Etech7

IT Engineer

New York, NY, United States

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Job details

Experience: BA/BS in a related field or the equivalent of at least 5 years experience
Posting language: English
Posted: Nov 13, 2024

Original job description

Company Description ETech 7 is a technology services company dedicated to providing superior quality service to a wide range of businesses. Leveraging state of the art software and world class service, ETech 7 strives to deliver affordable and reliable solutions for all your technology needs. This position consists of a generous amount of dealing with end users balanced by the benefit of being exposed to just about every technology you can think of. On any given day, you might be expected to accomplish a vast array of tasks from something as simple as resetting a password to configuring and managing VLANs across multiple VPN client sites. The variety of work will only be limited by your ability and desire to learn new things.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support, Maintain and Monitor all current and future versions of Microsoft, Google and Apple software and services
LOB applications (Sage, Microsoft Dynamics, Fishbowl, Quickbooks)
Virtualization technologies (VMware, Citrix, Hyper-V)
Network infrastructure (WAN/LAN/WLAN connectivity, routers, firewalls, DNS, websites)
Anti-virus/anti-malware solutions (Webroot)
Disaster recovery solutions (On-premise and Cloud backups)
Remote access solutions (VPNs, Terminal Services, Citrix)
Storage solutions (SAN, NAS)
Printers, copiers, fax machines
Phone Systems (VoIP, Avaya)
Security surveillance systems and related components
MSP management system alerts and notifications
Service ticketing system

ADDITIONAL DUTIES AND RESPONSIBILITIES

Administration and maintenance of Labtech
Maintain accurate documentation on a per client basis
Communicate with customers as required in a professional and courteous manner
Occasional travel to client locations for onsite work
Occasional work at night and on weekends
Recommend improvements for customer service and satisfaction
Meet or exceed client SLAs
Escalate service or project issues that cannot be completed within SLAs
Communicate clearly and effectively with team members and clients
Develop an awareness of how IT relates to each client's business strategies and goals
Document internal processes and procedures related to duties and responsibilities
Keep accurate records of time and expenses in our PSA app
Remain up-to-date with current and future technologies emerging in the industry

Qualifications

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

BA/BS in a related field or the equivalent of at least 5 years experience
All Professional IT Certifications are a plus
Must be able to comfortably and articulately communicate over the phone with friendly CEOs
Superior diagnostic skills
Ability to learn how to use new software quickly and teach others
Thorough understanding of support tools and troubleshooting techniques
Strong ability to leverage available resources under pressure
Accurately type at least 20 wpm
Ability to follow instructions while at the same time be self-guided
Communicate technical concepts in plain English
Punctuality
An understanding of when to have fun and when to get work done

Additional Information

HOW TO APPLY FOR THIS POSITION

Reply to this post and attach your resume and cover letter (.pdf ONLY).

Rate your knowledge of the following in the body of your email after your name:

On a scale of 1-4 (1=Heard about it, 2= Have Used It, 3=Know it Well, 4=Expert), please rate what you know about the following:

Labtech

Connectwise

Disk Imaging Solutions

VMWare

Exchange Server

Active Directory

iPhone and Android phones

Mac OS X

Mac OS X Server

Group Policies

Providing support to end users

Managed switches

NAS

SAN

Batch Scripting

Disaster Recovery

Network Security

Project Management

Quickbooks

Networking

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More about this job

Skills

Microsoft Dynamics
Intuit QuickBooks
VMware
WAN
LAN
DNS
Implement ICT recovery system
SAN
NAS
Documentation
Communicate with customers
Customer service
Troubleshooting

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