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Added 1 min ago
AS
Branch Manager
Ascend Staffing
Logan, UT
- $50,000 USD / year
Ascend Staffing is a leading workforce solutions company connecting businesses with qualified employees and creating opportunities for professional growth. As Branch Manager, you'll have…
Added 2 mins ago
SH
Registered Nurse (RN) Unit Coordinator (AHFU)
Sentara Hospitals
Norfolk, VA
- $47.42 to $68.63 USD / hour
…In this role, you will support nursing practice, guide staff development, and help drive improvements in patient care, safety, and…
Added 3 mins ago
Bank Manager (47186)
Landmark National Bank
Manhattan, KS
The Bank Manager leads a branch team in delivering exceptional customer service, building strong customer relationships, and supporting Landmark National Bank's commitment to serving our…
Added 3 mins ago
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Aerospace General Manager
Aerotek
Van Nuys, CA
- $125,000 to $185,000 USD / year
Job Title: Manager of FAA 145 Repair StationJob DescriptionThe Manager of the FAA 145 Repair Station is responsible for leading and coordinating a diverse team consisting of repair…
Added 3 mins ago
Branch Manager
Columbia Bank
Los Angeles, CA
This is a De Novo branch, with a focus on outbound business development and growing the branch with new relationships, deposits, and loans. Responsible for leading a team of associates in…
Added 4 mins ago
SO
Accountant I
State of Colorado
Glendale, CO
- $59,460 to $77,304 USD / year
…healthy lifestyle. The Division is committed to the professional development, collaborative effort, and sustained wellness of its…
Added 4 mins ago
HG
H&M Department Supervisor - Southgate Mall
H&M Group
Missoula, MT
- $19.22 to $22.39 USD / hour
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them
Added 4 mins ago
Manager AI
Robert Half
Remote, United States
Robert Half is seeking a Manager AI who will provide strategic leadership for the development, delivery, and advancement of the organization's artificial intelligence capabilities, data…
Added 5 mins ago
Director, People Partnership
The American Society for the Prevention of Cruelty to Animals
Remote, United States
…contributions of each employee through engagement and career development…
Added 7 mins ago
RD
Senior Manager, Site Development
Rowan Digital Infrastructure
Denver, CO
- $170,000 to $205,000 USD / year
Rowan is seeking a Senior Manager of Site Development to lead the origination and development of data center development activities across our project portfolio. This role is integral to…
Added 7 mins ago
Senior Product Manager, Laboratory Analytics and Optimization Solutions, Performance Partnership
Danaher
Austin, TX
The Senior Product Manager, Laboratory Analytics & Optimization Solutions role will lead the strategy, development, and commercialization of this emerging product portfolio. This individual…
Added 8 mins ago
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Quality Assurance Manager (Senior)-PA-05-4314
RBCI
Philadelphia, PA
- $120,000 to $125,000 USD / year
RBCI is seeking a Senior Quality Assurance Manager to support software quality assurance, independent verification and validation (IV&V), testing, release validation, accessibility…
Added 8 mins ago
FamilySearch Library Research Consultant - Asia
Church
Salt Lake City, UT
o Develop and provide instruction for patrons and workforce on essential records, resources, and research procedures in your geographical area of expertise.
Added 9 mins ago
Production Supervisor | 3rd Shift | Rancho Dominiguez, CA
Techmer PM
Compton, CA
Reports, investigates, and documents all safety-related incidents and leads the team in the investigation of root causes and development of corrective actions.
Added 9 mins ago
ID
Logistics Supervisor
Inertia Dynamics LLC
New Hartford, CT
- $65,000 to $90,000 USD / year
…stockroom operations, and material handling. Reporting to the Plant Manager, you will lead and train associates to ensure safe work practices, accurate inventory transactions, and timely…
Added 9 mins ago
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Practice Manager, Labor & Employment
Baker Brand
New York, NY · Atlanta, GA · Chicago, IL · Dallas, TX · Orlando, FL
- $170,000 to $250,000 USD / year
BakerHostetler is seeking an experienced practice management professional to serve as Practice Manager for its Labor & Employment Practice Group.
Added 10 mins ago
Material Analyst
Norplas Industries Inc.
Northwood, OH
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
Sr. Controls and Automation Engineer
Decostar Industries Inc.
Piedmont, SC
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
Production Supervisor
Decostar Industries Inc.
Piedmont, SC
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
Production Supervisor
Decostar Industries Inc.
Piedmont, SC
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
HSE/ Plant Training Coordinator
MAGNA Energy Storage Systems USA LLC
Spartanburg, SC
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
Process Technician
Decostar Industries Inc.
Piedmont, SC
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
Manager Talent Acquisition - Remote
Advocate Health, Inc.
Charlotte, NC
…delivering outstanding care. We are seeking an experienced Manager, Talent Acquisition to lead recruitment strategy, workforce planning initiatives, and talent acquisition operations while…
Added 11 mins ago
PF
General Manager
PrideStaff Financial
Louisville, TN
- $85,000 to $95,000 USD / year
Growing Manufacturing company is seeking a results-oriented General Manager to lead all aspects of our textile and sewing manufacturing operations. The General Manager will be responsible…
Added 12 mins ago
I
Operations Manager - 3rd Shift
IDEXX
Glen Burnie, MD
- $98,000 USD / year
As the Operations Manager of IDEXX’s Glen Burnie, MD veterinary reference lab, you will be overseeing the direct management and day to day operations of a 60+ person veterinary diagnostic…

Estes Express Lines

Operations Manager

Shrewsbury, MA, United States

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Job details

Working hours: 50 hours/ week
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Summary:The Operations Manager reports directly to the management of a small to large size transportation Service Center. Complexity of the job includes responsibility for up to 450 or more employees while overseeing a diverse range of LTL operations across multiple shifts within a fast-paced environment and within various weather conditions on the dock. This position is responsible to keep freight moving within safety and business guidelines while maintaining strong, positive relationships with customers. The successful candidate will have strong leadership skills and customer service focus so if you are looking for a rewarding and challenging career with opportunity for advancement, Estes is the place for you.

Lead, guide and direct employees to include setting goals, monitoring performance, providing coaching, counseling and development. Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules.
Involved in hiring, training and terminations; assuring all paperwork is processed according to proper Company guidelines with appropriate levels of follow up with management on timely task completion.
Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager
Manage all Service Center operations in the absence of the Service Center Manager or Assistant Service Center Manager.
Enforce understanding and compliance with all Company policies and procedures, safety rules and government regulations.
Responsible for meeting all KPI’s assigned
Ensure timely pickup and delivery of freight and verify freight for all billing
Observe loading of trucks for proper handling and distribution of freight for transport
Enforce all safety measures in regard to balance of freight for safe operation of trucks
Oversee service center operations to ensure customer satisfaction while minimizing costs
Direct investigations into causes of customer complaints and recommend solutions to correct them
Assist with the coordination of drivers and assign trucks and delivery routes for pickup and delivery of freight
Record all pertinent information on transport of freight including time of departure, delivery, etc.
Conduct safety interviews with the driver to include: post accident MVA Reports, workers compensation after accident interviews/reports, notice of violations interviews with drivers and road observation discussions with drivers
Conduct safety training as needed following accidents, a workers compensation incident, road observations and notices of violations
Regular attendance is required.
This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor Degree preferred.
Minimum of 5 years supervisory experience preferred
Knowledge of all aspects of an LTL service center preferred
Must have good computer skills (AS/400 & MS Office a plus)
Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees
Customer Service focus
Some travel required
Possess excellent verbal, written and listening communication skills
Excellent planning and organization skills
Knowledge of hazardous materials preferred
Must have a strong work ethic and good problem solving skills
Must be willing to work 50 hours/ week average
Must be able to work any shift including nights and /or weekends and in any weather condition
Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
Must be able to comply with all company policies, rules, procedures and Code of Conduct
Must be able to interact well with others
Must be able to work independently, or in a team setting
Must be capable of working under tight time constraints in a high volume environment with multiple priorities
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
Must be authorized to work in the United States

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to fingers, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand; walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee may be required to work in high/precarious places, with hazardous materials, and in various weather conditions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.

Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.

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More about this job

Skills

Leadership
Customer service
Coaching
Counselling
Regulatory compliance
Computer skills
Microsoft Office
Communication skills
Problem solving
Work independently
Meet deadlines
Office equipment

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