Jobs in the United States

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Assistant General Manager - Airport Lounge
Hyde Park Hospitality
Buffalo, NY
- $60,000 to $65,000 USD / year
The Assistant General Manager is responsible for daily operations at The Club lounge located inside the Buffalo Niagara International Airport. The dedicated space managed is for guests to…
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02293 Assistant Store Manager
Sally
United States
…optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and…
Added just now
02293 Assistant Store Manager
SBH
United States
…optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and…
Added just now
SPO Manager
Turner Construction Company
AZ
Apply business plan to develop and implement annual Profit Plan in alignment with General Manager (GM) and establish evaluation process to achieve stated goals.
Added 1 min ago
Associate Manager - SoulCycle, Santa Monica
Equinox
Santa Monica, CA
SoulCycle is seeking an Associate Manager who will contribute to the company's growth by leading SoulCycle operations across a dynamic, non-traditional SoulCycle Brick + Mortar environment…
Added 1 min ago
Maintenance and Facility Manager
Symbiotic Services
Denton, TX
The Maintenance and Facility Manager will be responsible for overseeing maintenance operations, facility infrastructure, equipment commissioning, and facility support activities during both…
Added 1 min ago
NC
Talent Acquisition Specialist
NEFCO Construction Supply LLC
East Hartford, CT
- $65,000 to $80,000 USD / year
This role supports positions across logistics, warehouse operations, sales, customer service, and corporate functions, including opportunities within our Total Tool business. The ideal…
Added 1 min ago
Community Manager
RPM Living
Concord, NC
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and…
Added 1 min ago
Community Manager
RPM Living
Anna, TX
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and…
Added 3 mins ago
Automation & DTC Fulfillment Supervisor
Dana-Co
Secaucus, NJ
DC Industries is seeking a hands-on, detail-oriented manager to own the performance of our Pio automation grid and oversee all direct-to-consumer (DTC) fulfillment executed through…
Added 3 mins ago
Senior Cybersecurity IAM Engineer
Louisiana Health Service & Indemnity Company
Remote, United States
POSITION PURPOSEFocuses on extending and enhancing the Identity Access Management (IAM) service utilizing technical capabilities of systems and applications. Manages & maintains the…
Added 3 mins ago
MRO Quality Engineer - FAA
TransDigm Group Inc.
Vergennes, VT
…Whether your expertise is in engineering, manufacturing, quality, operations, or business support, there’s an opportunity to make your…
Added 4 mins ago
Retail Key Holder
Skechers
Texarkana, TX
…an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee…
Added 4 mins ago
S
Retail Key Holder
Skechers
Allen, TX
- $16.39 to $17.39 USD / hour
…an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee…
Added 4 mins ago
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Retail Assistant Store Manager
Skechers
Allen, TX
- $17.31 to $19 USD / hour
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 4 mins ago
FTZ Client Import Analyst
Livingston International
Schaumburg, IL
This position reports to the Manager, Service Delivery and acts as the primary support and day to day client contact for the client service teams/operations to ensure quality standards are…
Added 4 mins ago
Coordinator, Information Systems & Analytics
Partners In Health
Boston, MA
Reports to: Manager, Information Systems & Analytics
Added 4 mins ago
CONTRACT MANAGER SPECIALIST - 60073821 - Economic Self Sufficiency Program
State of Florida
TALLAHASSEE, FL
Working Title: CONTRACT MANAGER SPECIALIST - 60073821 - Economic Self Sufficiency Program
Added 5 mins ago
Student Information Systems Coordinator
Cristo Rey Jesuit High School Milwaukee
Milwaukee, WI
…data supports informed decision-making, strengthens school operations, and helps our students and families thrive. In this role, you will help ensure the accuracy and integrity of our…
Added 5 mins ago
Registered Dietitian OLDS
OnLok ORC
San Francisco, CA
Coordinate recipe development and standardization and develop new menus for food service operations.
Added 6 mins ago
Operations Manager
Available Position (Company name withheld)
Milford, CT
As an Operations Manager, you’ll be at the forefront of our Fulfillment Center, leading teams and driving operational excellence. Reporting to the Director of Outbound Operations and…
Added 6 mins ago
Power System Engineer - Renewable Forecasting and Analysis
ERCOT
Taylor, TX
Provides engineering analysis and technical support to ensure continuing reliable operations of the electric power grid in compliance with NERC Standards, ERCOT Protocols and Market Guides.…
Added 6 mins ago
Customer Success Manager
The Goddard School
King Of Prussia, PA
Partner with Marketing, Learning & Development, and Operations teams to identify where additional education, communications, resources or reinforcement may improve adoption.
Added 6 mins ago
Customer Experience Representative
Spirax-Sarco Ltd.
Wilmington, MA
Process credit card payments and support financial operations for efficient customer account setup and issue resolution.
Added 6 mins ago
Customer Service Claims Representative
United Services Automobile Asn
United States
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months…

Estes Express Lines

Office Supervisor

Smyrna, TN, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary:

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager
Lead, guide and direct clerical and other employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development. Accountable for the management of an efficient, clean and safe LTL operation
Involved in and makes recommendations in the hiring and termination processes
Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager
Responsible for meeting all KPI’s assigned
Monitor daily payroll, employee hours, salary and line haul drivers pay and send to Payroll department
Prepare and submit Payroll Change Notices for employees
Monitor, review and approve all requests for vacation and personal/sick days from clerical staff
Monitor and resolve freight billing and shipping reports such as the overage report, undelivered NOC and PRO reports, and the billing nightly recap report from the previous day
Advise office personnel in resolving customer care issues
Work directly with Corporate Payroll, Benefits and Workers Compensation Departments to submit appropriate paperwork
Schedule and assign tasks for service center office clerical staff
Enforce compliance with administrative policies, procedures, safety rules and government regulations
Direct and oversee investigations into causes of customer complaints and recommend/implement solutions to correct them
May oversee the hazardous material receiving process
May coordinate the receipt of HazMat freight with Regional OS&D specialists to ensure all policies and procedures are followed and documentation is completed
May coordinate the delivery of damaged products to salvage department
May order office supplies for the service center
May research and resolve claim issues
May supervise the clerical staff at more than one service center location
Regular attendance is required.
This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor Degree preferred
2 years office management / supervisory experience preferred
Experience in the transportation (LTL) industry required
Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor and terminate employees.
Team building and interpersonal skills
Possess excellent verbal, written and listening communication skills
Excellent planning and organization skills
Excellent customer service skills
Experience in billing, collections, tracing and OS&D a plus
MS Office and AS400 skills preferred
Must have a strong work ethic and good problem solving skills
Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
Must be able to comply with all company policies, rules, procedures and Code of Conduct
Must be able to interact well with others
Must be able to work independently, or in a team setting
Must be capable of working under tight time constraints in a high volume environment with multiple priorities
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
Must be authorized to work in the United States

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.

Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.

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