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Home Health Baylor Registered Nurse
CenterWell Health Services (Certified), Inc.
Daytona Beach, FL
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Home Health Baylor Registered Nurse
Capital Care Resources of South Carolina, LLC
Bluffton, SC
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Care Manager Telephonic Behavioral Health
Humana
Remote, United States
You will report to the Manager, Care Management.
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Home Health Registered Nurse-7 On/ 7 Off
Humana
Andalusia, AL
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Home Health Licensed Practical Nurse
Humana
Athens, AL
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Clinical Care Manager, RN
VitalCaring Group
Muskogee, OK
At VitalCaring, we don’t just deliver care - we create meaningful connections that change lives. As a Clinical Care Manager (RN), you are at the center of that impact - leading coordination…
Added 1 min ago
Facilities Coordinator
Hustler Casino
Gardena, CA
Responsible for the oversight and control of the energy management system.
Added 1 min ago
Operational Technology (OT) Systems Engineer
ESCO Group
Altoona, IA
Assist with the design, program, and configuration of programmable logic controllers (PLCs) and human-machine interface (HMI) systems to control and monitor industrial processes.
Added 1 min ago
HP
Marketing Manager - Hotel Polaris
Hotel Polaris at US Airforce Academy
Colorado Springs, CO
- $60,000 to $65,000 USD / year
The Marketing Manager will support the execution of marketing initiatives that build awareness, drive engagement, and generate revenue for Hotel Polaris. Reporting to the Director of…
Added 1 min ago
P
Maintenance Technician
Pennrose
Cincinnati, OH
- $24 to $25 USD / hour
The Maintenance Technician will be part of the Operations Department, taking direction from the Maintenance Supervisor and reporting directly to the Property Manager.
Added 1 min ago
C
Full-Time Overnight Cleaner (Thu-Mon, 11PM-6AM)
Comstock
Reston, VA
- Full-time
Completes daily cleaning and janitorial tasks as assigned by the Senior Operations Manager, Janitorial.
Added 1 min ago
Nurse Manager Emergency Department
Charlotte Hungerford Hospital
Torrington, CT
The Nurse Manager is responsible for the comprehensive administration of patient care services for the ED. The manager shapes and interprets the philosophy and definition of nursing as it…
Added 1 min ago
VH
Nurse Practitioner (Behavioral Health Quality & Accreditation Program Coordinator)
Veterans Health Administration
Salt Lake City, UT
- $161,634 to $214,973 USD / year
The Nurse Practitioner Behavioral Health Quality & Accreditation Program Coordinator provides expert-level leadership for planning, coordinating, implementing, and monitoring performance…
Added 1 min ago
TS
Lead Transportation Security Officer
Transportation Security Administration
Laramie, WY
- $61,722 to $80,243 USD / year
…representing the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software,…
Added 1 min ago
SO
HUMAN RESOURCES SPECIALIST (RECRUITMENT & PLACEMENT)
Secretary of the Navy Offices (SECNAV)
Naval Shipyard, Portsmouth, VA
- $51,210 to $66,574 USD / year
…position descriptions and interpreting Office of Personnel Management (OPM) Position Classification and Qualifications Standards to create job opportunity announcements. | You will analyze…
Added 1 min ago
VH
Clinical Pharmacy Specialist- Mental Health (Domiciliary)
Veterans Health Administration
Orlando, FL
- $142,343 to $185,048 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 1 min ago
OO
Equal Employment Specialist
Office of the Secretary of the Interior
Location Negotiable After Selection · Washington, DC
- $125,776 to $197,200 USD / year
Analyze EEO complaint trends and program data to identify systemic issues and opportunities for improvement; lead cross-functional special project teams to enhance program efficiency and…
Added 1 min ago
VH
Medical Records Technician (HIT)
Veterans Health Administration
Billings, MT
- $36,409 to $65,599 USD / year
This position is located in the Health Information Management (HIM) section at the Montana VA Healthcare System. MRTs HIT perform incomplete health record analysis. They review, analyze,…
Added 1 min ago
DT
Interdisciplinary Physical Scientist - General Engineer
Defense Threat Reduction Agency
Fort Belvoir, VA
- $143,913 to $187,093 USD / year
Managing and coordinating joint-agency program portfolios with the military Services, Defense Intelligence Agency (DIA), and other DoD/interagency partners to align offensive capabilities,…
Added 1 min ago
VH
Intermittent Medical Support Assistant (Advanced)
Veterans Health Administration
East Orange, NJ
- $53,512 to $69,565 USD / year
…intermittent position. The incumbent is solely responsible for management of the Administrative duties for the Eligibility, Emergency Room, and Specialty Patient Aligned Care…
Added 1 min ago
VH
Medical Records Technician (HIT)
Veterans Health Administration
Billings, MT
- $36,409 to $65,599 USD / year
This position is located in the Health Information Management (HIM) section at the Montana VA Healthcare System. MRTs HIT perform incomplete health record analysis. They review, analyze,…
Added 1 min ago
FE
Emergency Management Specialist
Federal Emergency Management Agency
Washington, DC
- $102,415 to $158,322 USD / year
…national response, preparedness, or continuity planning, project management, and exercise design and…
Added 1 min ago
VH
Physician - BHIP Psychiatrist (Yale CBOC)
Veterans Health Administration
Yale, MI
- $250,000 to $280,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 1 min ago
VH
Clinical Expanded Function Dental Assistant
Veterans Health Administration
North Charleston, SC
- $50,460 to $65,599 USD / year
Added 1 min ago
VH
Audiologist
Veterans Health Administration
Salem, VA
- $74,678 to $116,362 USD / year
…monitors, and conducts a comprehensive hearing conservation program for employees at risk for noise…

Essintial Enterprise Solutions

Technical SME

Remote, United States

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Job details

Experience: 5+ years of hands-on technical experience in relevant field (IT infrastructure, data centers, networking, or technical services)
Posting language: English
Posted: Nov 4, 2026

Original job description

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Job Type

Full-time

Description

Full Job Description Technical SME– Account Operations Technical SME, Demand Acceptance, Success Call, and Critical-Window Scheduling for the Comcast Program. Reports to: Comcast Program Manager (SME Team). Travel: Up to 10% as needed for customer meetings or training.

Position Overview Technical SME is a senior member of the Comcast SME team who supports field technicians on Comcast work while also participating in the decisions that determine site accpetance: which demand the program accepts, whether every site in the next 3 days has a qualified and confirmed technician, and whether completed work is confirmed successful before it is closed. You will split your time between live technical support and account operations, working closely with the Demand, Assignments, Validation, and Current-Day teams. This role is designed as a development path toward an Essintial Account Manager position or other role of responsibility. The ideal candidate is technically sharp, organized, decisive under time pressure, and comfortable communicating with technicians, internal teams, and the customer.

Key Responsibilities

Technical SME – Comcast (approx. 40%) · Review assigned sites before the visit: scope, start time, technician readiness, site history, equipment, and known risks. · Monitor technicians from check-in through completion and walk them through the required steps in order per the set instructions. · Troubleshoot network, wireless, cellular/WAN, and site-device issues remotely and escalate design, scope, or safety issues to the Lead Technical SMEs. · Validate closeout: photos, speed tests, WAN failover, VPN connectivity, device status, and technician notes before recommending completion. · Act as the teams closer completing all closing tasks for the day · Work and share lessons learned with the Training team. Critical-Window Assignment & Scheduling – Next 3 Days (approx. 20%) · Own coverage for every site scheduled in the next 3 days so each one has a named, qualified, accepted, and confirmed technician. · Work with the regional assignments specialist to fill gaps from backouts, availability changes, and unassigned sites using W-2 technicians first and approved partner resources when needed. · Confirm technician, date, start time, time zone, scope, and materials, and keep Salesforce accurate using the E-number. · Hand off a complete, risk-flagged schedule to the Validation and Current-Day Execution SME team each day.

Demand Acceptance (approx. 20%) · Work with the Demand Specialist to review new demand against technical scope, technician coverage, geography, and lead time. · Accept demand that meets the criteria set by the Program Manager and recommend conditional acceptance. · Flag work that is technically incomplete or likely to fail on site and return it for clarification before it is committed. · Ensure demand acceptance momentum by working with each Regional assigner

Success Call (approx. 10%) · Run the success call for completed sites, confirming with the technician and the Comcast or site contact that the work met the success criteria. · Record the result for each site (success, partial, failed, or return visit required) and assign an owner and next step for anything not successful. · Report success rates and repeat issues to the Program Manager and Lead Technical SME.

Account Management Development (approx. 10%) · Join Comcast operating calls and deliver status updates, risk summaries, reports and recovery plans under the Program Manager’s guidance. · Learn and report key account metrics such as completion rate, success rate, reschedules, labor mix, and margin drivers.

Skills at a Glance Networking, Wireless, Cellular/WAN - Strong troubleshooting of switches, firewalls, access points, cellular backup, and WAN failover. Scheduling & Workforce - Technician assignment, confirmation, gap recovery, W-2 and Field Nation deployment, geographic coverage. Demand & Account Operations - Demand review, acceptance decisions, success confirmation, customer status reporting. Soft Skills - Clear communication, sound decisions under time pressure, accurate documentation, coaching, customer service mindset. Software - Salesforce, OfficeTrack, Field Nation, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, remote access and validation tools.

Growth Path This role is built to prepare the SME for an Account Manager position at Essinital. Promotion depends on performance and business need and is not automatic.

Work Environment The Technical SME works remotely, or within the Essintial office, supporting field technicians at commercial and retail sites nationwide. Early-morning and late-evening starts are expected to match site schedules, with occasional weekend work during schedule recovery. Installations typically run 4–8 hours and may extend based on site conditions. Essintial is an equal opportunity employer. This job description is not exhaustive and may be amended at any time.

Requirements:

Required Qualifications · Demonstrated SME performance on Comcast project scopes, including remote troubleshooting, closeout validation, and technician coaching. · Working knowledge of technician assignment, scheduling, and W-2 and augmented labor deployment. · Ability to make sound decisions inside a 3-day window and escalate risk early with clear facts. · High accuracy in Salesforce, OfficeTrack, the Comcast scheduling tracker, Microsoft Excel and other MS Suite tools · Clear, professional communication with technicians, internal teams, and Comcast contacts by phone and Microsoft Teams. · Available for later evenings if a site runs past expected time.

Preferred Qualifications · Experience with demand intake, order management, or capacity planning in a field-service environment. · Experience presenting status, risks, or recovery plans to a customer. · Working knowledge of networking fundamentals: TCP/IP, VLANs, DHCP, DNS, PoE, and firewall and switch concepts. · Interest in account management, including customer relationships and commercial performance.

#EES25

Requirements

Qualifications

Education & Experience

Associate’s or Bachelor’s degree in Information Technology, Engineering, or related field preferred
5+ years of hands-on technical experience in relevant field (IT infrastructure, data centers, networking, or technical services)
Experience supporting complex implementations and critical incident response

Skills & Competencies

Deep technical expertise with strong troubleshooting and analytical skills
Ability to review and produce high-quality technical documentation
Strong communication skills, including the ability to explain technical concepts to non-technical audiences
Experience working cross-functionally in PMO or project-driven environments
Strong attention to detail and commitment to quality

Salary Description

25-27

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