Pool Attendant

About the Role:

The Pool Attendant plays a vital role in maintaining a safe, clean, and welcoming pool environment within residential or commercial real estate properties. This position ensures that all pool facilities comply with health and safety regulations, providing guests and residents with a pleasant and secure recreational experience. The Pool Attendant is responsible for monitoring pool usage, enforcing rules, and responding promptly to any emergencies or maintenance issues. Additionally, this role involves routine cleaning and upkeep of the pool area, including equipment checks and chemical balancing. Ultimately, the Pool Attendant contributes to the overall satisfaction and well-being of property residents and visitors by upholding high standards of facility management and customer service.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic knowledge of pool maintenance and safety procedures.
• Current certification in CPR and First Aid.
• Ability to communicate effectively with guests, residents, and team members.
• Physical ability to perform cleaning tasks and respond quickly in emergency situations.

Preferred Qualifications:

• Certification as a Lifeguard or Pool Operator.
• Experience working in a pool or recreational facility environment.
• Familiarity with local health and safety regulations related to pool operations.
• Strong customer service skills and conflict resolution experience.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities:

• Monitor pool area to ensure safety and enforce facility rules and regulations.
• Perform regular cleaning and maintenance tasks, including skimming debris, vacuuming, and checking pool equipment.
• Test and adjust pool chemical levels to maintain water quality and comply with health standards.
• Assist guests and residents by providing information, answering questions, and addressing concerns promptly and courteously.
• Respond to emergencies or incidents in accordance with established safety protocols and report any issues to management.
• Maintain accurate records of pool maintenance activities, chemical usage, and incident reports.
• Coordinate with maintenance and management teams to schedule repairs and ensure the pool area is fully operational.
• Other duties as assigned.

Skills:

The Pool Attendant utilizes safety and emergency response skills daily to ensure a secure environment for all pool users. Knowledge of pool maintenance and chemical handling is applied regularly to maintain water quality and facility cleanliness. Effective communication skills are essential for interacting with residents, guests, and team members, providing assistance and enforcing rules diplomatically. Customer service skills help in creating a welcoming atmosphere and resolving any conflicts or concerns promptly. Additionally, organizational skills are used to document maintenance activities and coordinate with other staff to keep the pool area in optimal condition.