Maintenance Manager

Position Overview The Maintenance Manager is responsible for overseeing the daily maintenance operations, preventative maintenance programs, repairs, and physical condition of assigned condominium and homeowners' associations. This position provides leadership and direction to maintenance personnel, coordinates vendors and contractors, manages service requests, conducts property inspections, and ensures that community facilities, amenities, and common areas are maintained to established standards. The Maintenance Manager works closely with the Community Association Manager, Board of Directors, onsite staff, and vendors to support operational excellence, safety compliance, cost control, and resident satisfaction. This position ensures timely completion of maintenance activities while following association policies, approved budgets, safety procedures, and company standards. Core Responsibilities

• Oversee daily maintenance operations for assigned condominium and homeowners' associations.
• Manage, coordinate, and prioritize maintenance requests, repairs, inspections, and preventative maintenance activities.
• Supervise, train, schedule, and provide direction to maintenance staff and onsite maintenance personnel.
• Ensure common areas, amenities, buildings, mechanical systems, and community assets are properly maintained.
• Conduct routine property inspections to identify maintenance needs, safety concerns, and opportunities for improvement.
• Prepare maintenance reports and provide updates regarding completed work, outstanding issues, and recommended repairs.
• Coordinate and oversee vendors, contractors, and service providers performing maintenance, repair, and improvement projects.
• Review vendor proposals, scopes of work, and service agreements for accuracy and completeness.
• Monitor vendor performance and ensure compliance with contract requirements, quality standards, and timelines.
• Manage work orders, service requests, and maintenance documentation through CINC Association Management software or applicable systems.
• Track maintenance expenses and assist with budget planning, forecasting, and cost-control initiatives.
• Assist the Community Association Manager with preparation of operating and capital improvement budgets related to maintenance needs.
• Coordinate preventative maintenance schedules for equipment, facilities, amenities, and community infrastructure.
• Maintain accurate records of inspections, repairs, warranties, contracts, and maintenance activities.
• Respond promptly to emergency maintenance situations and coordinate appropriate corrective action.
• Ensure compliance with safety procedures, OSHA guidelines, association policies, and company standards.
• Assist with preparation and oversight of capital improvement projects, renovations, and community enhancement initiatives.
• Coordinate access and scheduling with residents, vendors, contractors, and management teams.
• Maintain professional communication with Board Members, residents, vendors, and internal departments.
• Identify operational improvements and make recommendations to enhance community appearance, efficiency, and resident experience.
• Perform other related duties and responsibilities as assigned by management.

Qualifications

• High school diploma or equivalent required.
• Valid Florida driver's license and reliable transportation required.
• Minimum of three (3) years of maintenance, facilities management, building operations, or related experience preferred.
• Previous experience in condominium, homeowners' association, hospitality, commercial property, or residential community maintenance preferred.
• Experience managing maintenance teams, vendors, and contractors required.
• Demonstrated people management experience, including proven ability to lead, coach, develop, and manage employee performance, required.
• Knowledge of building systems, preventative maintenance practices, repairs, and general facility operations.
• Experience with maintenance tracking systems, work order platforms, and CINC Association Management software preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to prioritize multiple projects and respond effectively to changing operational needs.
• Ability to read and interpret maintenance manuals, contracts, scopes of work, and project documentation.
• Strong understanding of safety procedures and maintenance best practices.
• Ability to maintain accurate records and documentation.
• Ability to exercise sound judgment and maintain professionalism.
• Proficiency with Microsoft Office Suite.

Key Skills

• Maintenance Operations Management
• Facilities Management
• Preventative Maintenance Programs
• Vendor & Contractor Management
• Building Systems Knowledge
• Work Order Management
• Property Inspections
• Project Coordination
• Budget Support & Cost Control
• Team Leadership
• Safety Compliance
• Problem Solving
• Resident Service
• Vendor Negotiation
• Documentation & Reporting
• CINC Association Management Software
• Microsoft Office
• Quality Control
• Operational Excellence
• Time Management

Work Requirements

• Ability to walk on community grounds, inspect facilities, and evaluate maintenance conditions.
• Ability to work indoors and outdoors in various weather conditions.
• Ability to stand, walk, bend, climb, kneel, and perform physical maintenance inspections.
• Ability to respond to maintenance emergencies and urgent operational issues as needed.
• Ability to work on flexible schedules, including occasional evenings, weekends, or holidays when required.
• Ability to lift and carry materials, equipment, and supplies up to 50 lbs.
• Ability to operate basic maintenance tools and equipment safely.