Find work in the United States.

6,407,318 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added just now
Program Manager, Medicare Stars & Quality Improvement (Remote)
Molina Talent Acquisition
United States
Supports Stars program execution and governance needs; communicates, measures outcomes and develops initiatives to improve Star ratings.
Added just now
Health Plan Quality Program Mgmt & Performance Manager (Remote in TX)
Molina Talent Acquisition
TX
…improvement activities to maintain compliance with quality program requirements and reporting and monitoring for key quality program activities, and provides support and implementation of…
Added 1 min ago
CS
Senior Manager - Web, CMS, E-commerce
Cell Signaling Technology
DANVERS, MA
- $166,000 to $212,000 USD / year
The Senior Manager - Web, CMS, E-commerce is the senior product owner for CST’s core content and commerce platforms: Contentstack (headless CMS) and commercetools (composable commerce).…
Added 2 mins ago
QA Specialist 3
Jamco America Inc
Everett, WA
The Quality Specialist 3 (Audit Focus) supports the Quality Assurance Manager in maintaining an effective Quality Management System (QMS) by emphasizing internal audit execution and…
Added 2 mins ago
Life Sales Manager| Remote
Allianz Insurance
Minneapolis, MN
Business development –Increase sales by designing and implementing training programs on products, systems, concepts and sales tools. Implement sales campaigns. Accountable for sharing best…
Added 4 mins ago
Assistant Manager, Store/Kiosk NATICK MALL
AT&T Mobility Services LLC
Remote, United States
In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping…
Added 5 mins ago
Manager, Asset Protection
Macy's
Bend, OR
The Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels,…
Added 6 mins ago
C
Material Handler I; Non-Union Warehouse
CURIA
Camarillo, CA
- $18.08 to $21.78 USD / hour
The Warehouse Material Handler supports the Warehouse Manager by carrying out all day to day activities of the warehouse department, which can include shipping, receiving, distributing…
Added 6 mins ago
Echo Sonographer
MID-STATE HEALTH CENTER
Plymouth, NH
…and accident insurance; and access to an employee assistance program. More than a job, this is a place where your work matters and your impact is…
Added 7 mins ago
LC
Assistant Showroom Manager
LOVESAC COMPANY
Palm Beach Gardens, FL
- $22 to $25 USD / hour
As a Lovesac Assistant Showroom Manager, you are energized by connecting with customers, delivering remark able results, helping people design products that fit their lifestyle and space…
Added 9 mins ago
RS
Assistant Store Manager - (Perry HWY Tim Horton's) - Erie, PA
Reid Stores LLC
Erie, PA
- $20 to $22 USD / hour
Crosby’s is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you’ll support the Team Leader in creating a clean, efficient,…
Added 11 mins ago
Business Manager C (VDH03480)
Virginia Department of Health
Roanoke, VA
…problem resolution for related issues, in conjunction with program management and Human Resource…
Added 12 mins ago
CC Manager
Turner Construction
Augusta, GA
Oversee local Underrepresented Business Enterprise (UBE) program to achieve established goals.
Added 13 mins ago
Regional Assistant Maintenance Manager
C&W FACILITY SERVICES INC.
Sacramento, CA · CA · Santa Ana, CA
…lead to career advancements to positions such as Maintenance Manager, Senior Maintenance Manager, Regional Maintenance Manager, Reliability Program Manager, Building Wellness Manager, and…
Added 15 mins ago
SI
Critical Facilities Engineering Manager
Salute Inc.
Afton, TX
- $125,000 to $140,000 USD / year
…infrastructure within the data center. Reporting to the Data Center Manager, this role provides leadership to the site engineering team and ensures safe, compliant, and reliable operation…
Added 16 mins ago
BC
Assistant Program Manager - DS - Winthrop Street-Sat9am-11pm,W-F3pm-11pm
Bay Cove Human Services
Winthrop, MA
- $22.44 USD / hour
The Assistant Program Manager assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program…
Added 18 mins ago
Aviation Sales Manager
Smiths Group
Edgewood, MD
…solutions to airports across the US East Coast. The Aviation Sales Manager will own key airport, airline, and related accounts; develop and execute territory strategy; and work closely with…
Added 20 mins ago
Store Manager
Icahn Automotive Group LLC
Mesa, AZ
…responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back…
Added 21 mins ago
Supply Chain Director
Eriez
Erie, PA
Reporting Structure: This position reports directly to the General Manager
Added 23 mins ago
WN
Physical Plant Building and Excavating
Willoway Nurseries, INC
Avon, OH
- $25 to $35 USD / hour
Install, maintain, modify and repair all irrigation systems within the nurseries
Added 23 mins ago
Project Coordinator, Grid Strategy & Solutions
Southern Company
Atlanta, GA
…within Grid Strategy & Solutions. Reporting to the Project Manager for federal funding, this position supports the project managers and technical leads on the team while owning…
Added 23 mins ago
S
Nursing Academic Advisor
Stepful
Remote, United States
- $35 to $38 USD / hour
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000…
Added 24 mins ago
Safety Specialist (1st Shift)
Glovis EV Logistics America
Ellabell, GA
Develop and maintain health and safety management systems, training programs, and procedures in line with current legislation.
Added 25 mins ago
WI
Accounting Systems Manager
WALKER INC
Needham, MA
- $90,000 to $115,000 USD / year
The Accounting Systems Manager leads the administration, integration, and continuous improvement of Walker's financial and related business systems. Combining strong accounting knowledge…
Added 30 mins ago
T
Epic Radiant Analyst (Ex-Epic)
TEKsystems
Dallas, TX
- $85 to $95 USD / hour
…an analyst looking for long-term engagement, as the hiring manager has a proven track record of extending high-performing consultants and identifying additional projects to keep strong…

ESO

Customer Success Specialist, Logis Dispatch

United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About the role

Agencies run their dispatch floor on Logis Dispatch. Most of the time they need little from us. When they do need something, it is usually a specific problem: a workflow that is not working, a new supervisor who needs to learn the product, an interface that is acting up, or a leader who wants to get more out of what they bought.

This role is the person we send, and the expert in the room. You manage relationships with a set of Logis Dispatch accounts, and you go deep wherever an agency needs it: filling in, bringing best practices, solving technical problems, and advising like a consultant. A Customer Success Manager (CSM) owns the strategy for an account. You own the detail: you know how the dispatch floor and the product really work, you get into the problem, and you see it through until it is solved.

Where we are headed

Logis Dispatch is becoming more than a dispatch system. It is moving to the cloud, adding mobile and AI tools, and connecting dispatch to the rest of emergency response.

Agencies will need someone who knows their floor and can show them how to use what is new. That is this role, and it grows as the product does.

How you support the mission

You support the mission by making sure the people who answer 911 calls can trust the tools in front of them. When an agency gets more out of Logis Dispatch, its crews get to calls faster and its leaders can see what is working.

Much of it is how you show up. You listen first, you treat every dispatcher and supervisor with patience and respect, you follow through on what you promise, and you leave each customer better off than you found them. That is what keeps customers with us.

What you will do

Manage relationships

Look after a set of Logis Dispatch accounts in the customer success platform: health, a regular touch, and the notes that let anyone pick up where you left off.
Spot risk early, such as a drop in use, a run of tickets, or a new leader, and act on it or raise it with the account's CSM.
Feed what you learn into renewal and expansion conversations with the CSM and Sales.

Step in and fill in

Run short engagements with a clear scope, a start, and an end: an adoption push, a workflow review, refresher training for new staff, or a configuration clean-up.
Cover accounts when a CSM is out or a customer needs more attention than usual.
Be called on for other work as needed, and close it out cleanly.

Bring best practices

Show agencies how their peers use Logis Dispatch well, and recommend changes to configuration and workflow.
Help supervisors and leaders use data to see how their center is doing.

Solve technical problems

Work a customer's technical problem through to the end with Customer Care, Integration Engineering, and Implementation, so the customer has one person to call.
Reproduce and document issues clearly, and keep the customer informed until they are solved.

Time tracking

Log your time in real time, as you finish each issue or task, in the time tracking system, by customer and type of work.

How success is measured

Health of the accounts you look after, and how quickly red and amber accounts recover.
Engagements closed on time, with the outcome the customer and the CSM agreed at the start.
Time to resolve the technical problems you take on, from first contact to the customer confirming it is fixed.
Customer satisfaction (CSAT) after each engagement.
Use of the product in the accounts you look after: the users and workflows that matter to each agency.
Time logged in real time and completely, to the team standard.

Your first 90 days

By day 30. Systems access; Logis Dispatch product depth built on the dispatch knowledge you bring; shadowed a CSM on account reviews and a Customer Care analyst on tickets.

By day 60. Looking after your first set of accounts, with a regular touch. First short engagement run with a CSM.

By day 90. Running engagements on your own, with clear scope and outcomes. Health current for every account you look after.

Benefits & Perks

ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes:

Competitive health plans (medical, dental, & vision insurance)
PTO (starting at 20 days) & 12 company holidays
401(k) with company match
Telemedicine service provided by ESO
Savings accounts (FSA, HSA, DCA)
Employee Assistance Program (EAP)
Annual health and wellness reimbursement
Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
Paid parental leave, new child program, & flexible parental return-to-work options
Casual office environments and unlimited office snacks and drinks

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

All offers are contingent upon a successful background check.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.

Applicant Privacy Notice – please click here to review the privacy policy which details how your data is collected, used and protected.

Apply About employer

More about this job

Skills

Workflow
CSM
Sales
Solve technical problems
Customer service

Report this job