Jobs in the United States

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Added 1 min ago
Associate Medical Director
OMNI FAMILY HEALTH
Visalia, CA
Works cooperatively with the Health Center Practice Managers, and contributes to the evaluation of the Practice Manager in conjunction with the Director of Operations
Added 1 min ago
Sales Manager - Fashion Valley
Warby Parker
San Diego, CA
Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you…
Added 1 min ago
C
Sr Business Program Manager
ComEd
OAKBROOK TERRACE, IL
- $88,800 USD / year
This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission…
Added 1 min ago
Maintenance Supervisor - Lincoln Arms / Bigelow & Chapman / Acadia
NEW EARTH RESIDENTIAL LLC
Salt Lake City, UT
Full Time: 5 days per week, 8 hours per day (average 40 hours)
Added 3 mins ago
Admin Assistant NK
Michael Foods Inc.
Norwalk, IA
…facility. This role is responsible for managing the front desk operations, providing exceptional customer service to staff and visitors while performing essential administrative support to…
Added 4 mins ago
RL
Aesthetic Sales Consultant - Tattoo Removal
REMOVERY LLC
Riverdale, MD, MD
- $32 to $35 USD / hour
Join us as a Laser Tattoo Removal Associate - Sales Consultant, where you'll provide exceptional client education through consultative sales. Reporting to a Regional Manager, you'll…
Added 8 mins ago
Design Manager- David D. Backfill
Actalent
Seattle, WA
Job Title: Design ManagerJob DescriptionWe are seeking a Design Manager responsible for the implementation of building design templates and standards for various Operations Network building…
Added 8 mins ago
Retail Firearms Manager
Scheels
Rochester, MN
…Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage - including medical, HSA, dental, and vision. We also offer accident and…
Added 10 mins ago
Associate Client Success Manager
Wonder
United States
…platform onboarding, then facilitate and grow their corporate meal program which can include individual orders, group orders, catering, and event based services. CSMs are experts on the…
Added 12 mins ago
Store Manager (Store 3403)
Gamestop
Bloomington, MN
The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell,…
Added 12 mins ago
Store Manager (Store 1020)
Gamestop
Eau Claire, WI
The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell,…
Added 13 mins ago
General Manager-203100
ESA Management, LLC
Westborough, MA
Must have a valid driver's license and successfully pass a motor vehicle check
Added 13 mins ago
General Manager-203100
ESA Management, LLC
Westborough, MA
Must have a valid driver's license and successfully pass a motor vehicle check
Added 13 mins ago
Lee Wrangler Outlet - Temporary Sales Associate @ Miromar Outlets
Kontoor
Estero, FL
The Sales Associate plays a crucial role in the store's day-to-day operations, focusing on customer engagement, store functionality, and maintaining merchandising standards. They excel in…
Added 13 mins ago
Activities Supervisor
Enchantment Group Management Company LLC
Sedona, AZ
…recreation programs. This position supports Artist Cottage operations, sales, and guest service; supports and supervises Camp Coyote operations and activities; and provides sales and…
Added 13 mins ago
Store Manager (Store 3403)
Gamestop
Bloomington, MN
The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell,…
Added 13 mins ago
Store Manager (Store 1020)
Gamestop
Eau Claire, WI
The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell,…
Added 13 mins ago
Foreman - Low Voltage
Kearney Electric
Phoenix, AZ
OSHA 10-Hour certification required; OSHA 30-Hour preferred
Added 14 mins ago
Ophthalmic Coordinator - Ophthalmology Clinic - FT Days
Grady Memorial Hospital Corporation
Atlanta, GA
Current Basic Life Support (BLS) certification is required
Added 14 mins ago
Supervisor, Supply Chain Operations
Toyota Tsusho America, Inc.
San Antonio, TX
Supports initiatives set forth by Company and Manager for an effective safety program that meets OSHA and company expectations. Follows the company (ISO14001) and government environmental…
Added 14 mins ago
A
Product Manager (Fully Remote)
Aspirion
Columbus, GA
- $91,300 to $135,950 USD / year
Aspirion is seeking an Associate Product Manager to support the development, enhancement, and delivery of technology solutions that improve healthcare revenue cycle operations. This role…
Added 15 mins ago
Assistant Manager - The Summit Birmingham, Abercrombie & Fitch
A&F Stores, Inc.
Birmingham, AL
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving…
Added 17 mins ago
ENVIRONMENTAL SERVICES MANAGER 3RD SHIFT
Compass Group
CINCINNATI, OH
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added 18 mins ago
Distribution Associate - Logistics (Springdale, AR Terminal Office)
Tyson Sales and Distribution, Inc.
Springdale, AR
Communication Skills: Must have good communication skills bilingual skills preferred
Added 18 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Tulsa, OK
- $14.5 to $16.5 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…

ESA Management, LLC

General Manager-203100

Westborough, MA, United States

Apply on myjobs.adp.com About employer

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

POSITION PURPOSE AND SUMMARY

Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.

Watch A Day in the Life video for General Manager https://vimeo.com/showcase/5180017/video/265597879

MAJOR / KEY JOB DUTIES

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.
Completes daily room and Guest Ready room inspections.
Manages ESA Brand Standards and processes while pursuing continuous improvement.
Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.
Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.
Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.
Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.
Provides team members with the necessary tools and supplies to perform their jobs.
Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors
Efficiently manages rooms to keep all guest rooms in service.
Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.
Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.
Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.
Upholds and enforces ESA standards and policy compliance at the hotel level.
Ensures bank deposits are completed in accordance with company policy
Completes competitive surveillance (Sales Drive Bys)

OTHER DUTIES

Reviews in-house rates.
Adheres to federal, state and local employment related laws and regulations.
Performs duties in all aspects of hotel operations as needed
Directly manages an Assistant General Manager / Team Leader.
Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.

BENEFITS

Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
Short-Term Disability
Buy-Up Long-Term Disability
Supplemental Life Insurance
Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies

Compensation

Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

MINIMUM QUALIFICATIONS

Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.

PREFERRED QUALIFICATIONS

2-year degree highly preferred
Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
Ability to manage and direct a staff to perform daily job tasks
Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS

The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
Typically, moderate noise level in the work environment.
Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.
Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
Present information in one-on-one and small group situations to customers, clients, and associate
Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
Conversational Spanish would be beneficial

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Jobs in the United States