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Sales Manager (Part Time)
Carter's
Papillion, NE
- Part-time
Added 1 min ago
Assistant Store Manager
TJX Companies
Colorado Springs, CO
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 min ago
Janitorial Lead Cleaner
ABM US
HOUSTON, TX · Houston, TX
…Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for…
Added 1 min ago
Janitorial Lead Cleaner
ABM US
Fresno, TX · Houston, TX
…Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for…
Added 1 min ago
TC
Coordinator- Key Carrier
TJX Companies
Grandville, MI
- $16 to $16.5 USD / hour
SierraAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 1 min ago
TC
Retail Key Carrier Coordinator
TJX Companies
Jeffersonville, IN
- $15.25 to $15.75 USD / hour
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 1 min ago
TC
Retail Administrative Supervisor Full Time
TJX Companies
Meadville, PA
- $14.25 to $14.75 USD / hour
- Full-time
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 2 mins ago
Assistant Store Manager
TJX Companies
Port Washington, NY
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 2 mins ago
TC
Retail Loss Prevention Associate II
TJX Companies
Norwalk, CT
- $16.94 to $18.6 USD / hour
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 2 mins ago
TC
Key Carrier/Merchandising Coordinator
TJX Companies
Virginia Beach, VA
- $15.5 to $16 USD / hour
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 2 mins ago
TC
Key Carrier
TJX Companies
Sandusky, OH
- $15.5 to $16 USD / hour
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 2 mins ago
TC
Logistics Compliance Manager
TJX Companies
Los Angeles, CA
- $95,800 to $122,100 USD / year
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 2 mins ago
Assistant Store Manager
TJX Companies
Cedar Park, TX
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 2 mins ago
TC
Retail Key Carrier Coordinator
TJX Companies
Madison, IN
- $15.25 to $15.75 USD / hour
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 2 mins ago
TC
Retail Key Carrier Coordinator
TJX Companies
North Olmsted, OH
- $15.5 to $16 USD / hour
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 2 mins ago
CO
Fire Marshal
City of Henderson
Henderson, NV
- $118,374.32 to $177,561.48 USD / year
…building inspection services division in the absence of the manager of inspection services; and performs related duties as…
Added 3 mins ago
Program Support Specialist 2
M.C. Dean, Inc
Tysons, VA
The Program Support Specialist 2 is responsible for providing day-to-day project support for project managers, engineers, and other staff members. This person will learn firsthand about…
Added 3 mins ago
TC
Key Carrier
TJX Companies
Covington, LA
- $14.75 to $15.25 USD / hour
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 3 mins ago
TC
Portsmouth, NH /FT/ Retail Key Carrier Coordinator
TJX Companies
Portsmouth, NH
- $18 to $18.5 USD / hour
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 3 mins ago
TC
Key Holder
TJX Companies
Riverhead, NY
- $19 to $19.5 USD / hour
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 3 mins ago
TC
Loss Prevention Associate ll
TJX Companies
Stamford, CT
- $16.94 to $18.6 USD / hour
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 3 mins ago
TC
Retail Administrative Coordinator
TJX Companies
Granby, CT
- $17.94 to $18.44 USD / hour
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 3 mins ago
TC
Loss Prevention Customer Service
TJX Companies
Austin, TX
- $15 to $18.6 USD / hour
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration,…
Added 3 mins ago
Assistant Store Manager
TJX Companies
Atlanta, GA
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 3 mins ago
TC
Retail department Coordinator
TJX Companies
Bedford, NH
- $15.5 to $16 USD / hour
SierraAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…

ESA Management, LLC

General Manager-203100

Westborough, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

POSITION PURPOSE AND SUMMARY

Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.

Watch A Day in the Life video for General Manager https://vimeo.com/showcase/5180017/video/265597879

MAJOR / KEY JOB DUTIES

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.
Completes daily room and Guest Ready room inspections.
Manages ESA Brand Standards and processes while pursuing continuous improvement.
Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.
Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.
Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.
Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.
Provides team members with the necessary tools and supplies to perform their jobs.
Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors
Efficiently manages rooms to keep all guest rooms in service.
Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.
Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.
Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.
Upholds and enforces ESA standards and policy compliance at the hotel level.
Ensures bank deposits are completed in accordance with company policy
Completes competitive surveillance (Sales Drive Bys)

OTHER DUTIES

Reviews in-house rates.
Adheres to federal, state and local employment related laws and regulations.
Performs duties in all aspects of hotel operations as needed
Directly manages an Assistant General Manager / Team Leader.
Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.

BENEFITS

Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
Short-Term Disability
Buy-Up Long-Term Disability
Supplemental Life Insurance
Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies

Compensation

Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

MINIMUM QUALIFICATIONS

Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.

PREFERRED QUALIFICATIONS

2-year degree highly preferred
Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
Ability to manage and direct a staff to perform daily job tasks
Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS

The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
Typically, moderate noise level in the work environment.
Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.
Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
Present information in one-on-one and small group situations to customers, clients, and associate
Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
Conversational Spanish would be beneficial

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