Jobs in the United States

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Added just now
Legal Assistant
Gerber Ciano Kelly Brady LLP
Rocky Hill, CT
The Legal Assistant will provide advanced administrative and legal support across our firm’s footprint, ensuring the smooth operation of case management, document preparation, and client…
Added just now
Tax Associate
Prosperity Partners
Chicago, IL
…backing, Prosperity is seeking an energetic tax professional to support our fast-growing business. The candidate must have a strong work ethic, superb accounting skills, budding leadership…
Added 1 min ago
WF
Senior Associate, Institutional Professional Services Representative
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Saint Petersburg, FL
- $90,000 to $115,000 USD / year
Design and build scalable operational workflows and service infrastructure to support institutional client growth.
Added 1 min ago
Customer Service Associate I
Family Dollar
Mishawaka, IN
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 min ago
Customer Service Associate II
Family Dollar
Gordo, AL
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 1 min ago
Customer Service Associate
Family Dollar
Houston, TX
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 min ago
LF
Associate Analyst, Stock Records
LPL Financial Corp
United States
- $20.85 to $34.71 USD / hour
…to aide in the daily processing, implementation and ongoing support for break reconciliation. If applicable to the candidates product experience candidate could also help with the…
Added 1 min ago
Home Health Physical Therapist Assistant
CenterWell Certified Healthcare Corp.
Pittsfield, MA
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
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Administrative Coordinator - MEC Transportation
Kiewit
Santa Teresa, NM
The Project Administrative Assistant will provide on-site administrative support for a large-scale data center construction project. This role ensures smooth coordination between field…
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Small Business Sales Consultant (Green Bay, WI)
Nsight
Green Bay, WI
Coordinate with internal teams to support customer onboarding, equipment sales, activations, upgrades, and service requests.
Added 2 mins ago
CS
Field Service Engineer (Orlando, Melbourne, Jupiter FL)
CareFusion Solutions, LLC
FL
- $28.2 to $45.1 USD / hour
…join our team of professional Field Service Engineers for the support of the BD Medication Management Solutions (MMS) automated dispensing segment. The BD Pyxis brand combines proven…
Added 2 mins ago
Senior Specialist, Medical Affairs
Becton, Dickinson and Company
United States
Support execution of Medical Affairs initiatives primarily focused on Medical Affairs evidence generation activities, including investigator engagement, strategy boards, congresses,…
Added 2 mins ago
3K
Engineer – GMP Drug Product Manufacturing Equipment & Reliability - (JP16085)
3 Key Consulting
Thousand Oaks, CA
- $41 to $46 USD / hour
…Equipment & Reliability for a consulting engagement with our direct client, a leading global biopharmaceutical…
Added 2 mins ago
3K
Engineer – GMP Drug Product Manufacturing Equipment & Reliability (JP16083)
3 Key Consulting
Thousand Oaks, CA
- $41 to $46 USD / hour
…Equipment & Reliability for a consulting engagement with our direct client, a leading global biopharmaceutical…
Added 2 mins ago
Senior Business Solutions Analyst - CLO
UMB BANK NA
Remote, United States
Demonstrates ability to provide positive client experience through a variety of methods including associate engagement, technology, workflows, and processing
Added 2 mins ago
BH
Child Care Assistant Teacher
Bright Horizons Family Solutions
Johnson City, NY
- $16.45 to $20.45 USD / hour
CDA, Associate, or bachelor’s degree in early education or related field is preferred
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Lead Child Care Teacher
Bright Horizons Family Solutions
Pella, IA
- $16.25 to $18 USD / hour
CDA, Associate or higher degree in early childhood education or child development related field is preferred
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BH
Child Care Teacher
Bright Horizons Family Solutions
Pella, IA
- $13.7 to $18.45 USD / hour
College-level coursework in early childhood education, CDA, or an associate or bachelor’s degree in early education or related field is preferred
Added 2 mins ago
DB
Engagement Specialist
Default Brand
Crystal Lake, IL
- $20.64 to $22.68 USD / hour
…Specialist positions must be eligible to pursue Certified Recovery Support Specialist credential (CRSS) based on their lived…
Added 3 mins ago
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Associate Customer Account Manager
Employ
Remote, United States
- $55,641 to $65,000 USD / year
This is a high-impact opportunity to grow your career as a SaaS seller and trusted customer advisor. As an Associate Customer Account Manager (CAM), you will drive expansion revenue within…
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SENIOR NETWORK SECURITY ENGINEER-(REMOTE)
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…using SAML and OIDC for SSO, MFA, and conditional access, and support Zscaler Client Connector (ZCC) deployment via endpoint management tools such as…
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SR. CHEF MANAGER- WESTBOROUGH, MA
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…industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate…
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Clinical Aide - Weekend Shift (King Road))
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Provides support to patients through individual interactions and group settings such as community meetings, lectures and other activities.
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GLOBAL BUSINESS ANALYST - EAST COAST OR MIDWEST - REMOTE
Compass Group
Boston, MA
Compass Global Team is seeking a highly analytical and detail-oriented Business Analyst to support our Global team dedicated to a single client. This role is responsible for transforming…

ES Strategic Consulting

Dispatch Technician - Tolar Systems

Abilene, TX, United States

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Job details

Education: High school diploma
Experience: 1-3 years related Computer Technician experience is useful.
Posting language: English
Posted: Feb 18, 2022

Original job description

Company Description Tolar Systems, Inc. was established in 1999 as an IT professional services company to support increasingly advanced technology needs for businesses. Our team draws from 20+ years of experience in each field. We specialize in technology convergence in the financial and oil/gas verticals. Our core expertise centers around helping clients securely communicate data and voice to users in all situations.

We believe in:

CUSTOMERS FIRST: We deliver what customers need, not what gains us most. We treat customers’ business as our own.
FOLLOW THE GOLDEN RULE: We deliver the kind of service we want to receive.
INTEGRITY: We tell the truth, always. In hard situations we do the right thing, not the easy thing.
PASSION: We care deeply. We fight to help clients go further, do better, and create new possibilities.
GENEROSITY: Our team members are empowered to be generous to clients, coworkers and in all aspects of their lives.
PROACTIVE: We focus on driving future results, not just solving current problems. Prevention is better than any cure.

We look for in a Team Member:

HUNGRY: Driven to learn more and better themselves. Natural drive to learn more and help move Tolar forward.
HUMBLE: Team player who isn’t afraid to admit a mistake and learn from it in the future. No one is an expert in everything, we are strongest as a team.
SMART: Emotional IQ with the ability to interact well with others.

Job Description

Duties & Responsibilities

Primarily:

Dispatch new tickets and help to coordinate priorities with the rest of the team.
Accept calls from Service Queue, assess the urgency, create a service ticket, and determine if immediate intervention is warranted.
Maintain tickets and ticket ques for accuracy to meet Service Level Agreements (SLA).
Communicate with the Tolar team in Microsoft Teams.
Update tickets on a real-time basis with time worked with detailed notes.
Develop & adhere to documentation for common tasks.

Secondarily:

Work Level 1 (basic) Support issues submitted to the helpdesk working to resolve in less than 30 minutes before escalating.
Install hardware, software and device drivers on standalone computers.
Test computers peripherals, hardware and software to ensure that they are working appropriately.
Install and configure monitors, keyboards and printers
Troubleshoot hardware and software problems
Work with the team to help pick up and drop off machines, make deliveries, move tech equipment, and other ad hoc needs.

Qualifications

Experience/Skill Level Required

High school diploma or GED is required.
Bachelor’s or Associate’s degree in Computer Science or a related field is helpful.
Work experience will be accepted in lieu of formal education.
Certifications such as CompTIA or in Microsoft are an added bonus.
1-3 years related Computer Technician experience is useful.
Administrative experience is a plus.
An ability and desire to occasionally be “on-call” during evening and weekend hours when business requires it.
High level of drive and desire to complete tasks in a timely manner.
Able to work collaboratively with a team as well as diligently independently.

Aptitude & Interpersonal Skills The overall mission for the Dispatch Technician is to solve clients’ issues as quickly and efficiently as possible to uphold Tolar’s excellence in technology and in client services. You’ll be successful in this role if you have:

Strong interpersonal skills – active listening, relationship-building, problem solving/decision making, verbal/written communication.
Strong drive – are self-motivated, able to be a self-starter but also a supportive team-player.
A high level of customer service and professionalism in a fast-paced environment.
Proven ability to multitask, prioritize, organize, and follow-through.
The ability to adapt to changes quickly.
Basic technical awareness: the ability to match resources to technical issues appropriately.
An understanding of support tools, techniques, and how technology is used to provide services.
Typing skills to ensure quick and accurate entry of service request details.
An eagerness to learn, grow in your career, and embrace a continuous learning environment.

Additional Information All your information will be kept confidential according to EEO guidelines.

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