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Sr Preconstruction Manager
GPAC
Edmonds, WA
- $125,000 to $150,000 USD / year
🔹 **Preferred:** LEED accreditation, Professional Engineer (P.E.) license, knowledge of building automation and energy management systems.
Added just now
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Sr Preconstruction Manager
GPAC
Sioux Falls, SD
- $125,000 to $150,000 USD / year
🔹 **Preferred:** LEED accreditation, Professional Engineer (P.E.) license, knowledge of building automation and energy management systems.
Added 1 min ago
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Launch Engineer (Automotive)
Actalent
Sparta, TN
- $52 to $62.5 USD / hour
Consolidate and maintain comprehensive plant launch dashboards and reporting systems to provide visibility into program readiness, risk mitigation actions, and launch progress.
Added 1 min ago
Facilities Maintenance Technician (2nd Shift)
MICROPORT ORTHOPEDICS
Arlington, TN
Assist in the installation of all related HVAC equipment under the supervision of senior technicians or Facilities Engineer(s).
Added 1 min ago
Embedded Software Engineer
Trane Technologies
Clarksville, TN
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 2 mins ago
Sr Eng Process Engineering
J&J Family of Companies
Memphis, TN
We are searching for the best talent for Sr Engineer Process Engineering
Added 2 mins ago
Systems Engineer Enterprise Search
AutoZone, Inc.
Memphis, TN
As a Software Engineer, Enterprise Search at AutoZone, you will contribute to building and enhancing the search platform that powers our store and digital experiences. You will develop and…
Added 2 mins ago
Aviation Safety Assistant (Office Automation)
Federal Aviation Administration
Memphis, TN
…instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as…
Added 2 mins ago
Sr Principal Legal Counsel - Direct Sourcing GOSC Legal
Medtronic
Memphis, TN
Added 2 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Nashville, TN
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 2 mins ago
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Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Nashville, TN
- $121,400 to $218,600 USD / year
As an ML Senior Software Engineer, you will build and operate systems responsible for model validation, quantization, and safety across the AIC. You'll develop pipelines that scan models…
Added 2 mins ago
Cloud Engineer
Maximus
Nashville, TN
Maximus is seeking a Cloud Engineer to support a defense client remotely.
Added 2 mins ago
Software Engineer, Machine Learning RecSys
Meta
Nashville, TN
Software Engineer, Machine Learning RecSys Responsibilities:
Added 2 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Nashville, TN
- $121,400 to $218,600 USD / year
As a Software Engineer Senior, you will be responsible for:
Added 2 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Nashville, TN
The Supplier Support Manufacturing Engineer is responsible for addressing part shortages and ensuring supplier performance aligns with Clear to Build (CTB) targets. This role emphasizes…
Added 2 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Nashville, TN
…and provides a foundation for growth into the AI Operations Engineer…
Added 2 mins ago
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AI Data Engineer
Cognizant
Nashville, TN
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 2 mins ago
CAD Engineer
TEKsystems
Nashville, TN
The experienced CAD Engineer is responsible for the accurate and timely completion of post-sale engineering deliverables for low-voltage projects. This role works closely with Sales,…
Added 2 mins ago
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AI Data Engineer
Cognizant
Nashville, TN
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 2 mins ago
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Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Nashville, TN
- $131,000 to $174,000 USD / year
Minimum 5 years of professional experience in Application Operations or systems administration supporting enterprise or engineering applications
Added 2 mins ago
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Databricks Data Engineer
Eliassen Group
Nashville, TN
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 2 mins ago
EG
Cloud Engineer
Eliassen Group
Nashville, TN
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 6 mins ago
PSM Engineer
Thatcher Company
Salt Lake City, UT
The Process Safety Management (PSM) Engineer will join Thatcher Company’s Engineering team at our Salt Lake City, UT location and provide process safety support to Thatcher locations. This…
Added 10 mins ago
Quality Process Engineer
Actalent
Manitowoc, WI
Job Title: Quality Process EngineerJob DescriptionThe Quality Process Engineer leads critical quality initiatives across manufacturing, suppliers, and customers to ensure robust processes,…
Added 18 mins ago
Senior Software Developer
Altamira Technology Corporation
Fort Eisenhower, GA
Experience with CI/CD methodologies, automated testing, and version control systems

Erwin Penland LLC

IT Support Engineer

Greenville, SC, United States

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Job details

Experience: 3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Agency:

Omnicom Advertising

Job Function:

Technology

Job Subfunction:

IT Support

Job Description:

IT Support Engineer – EP+Co

Overview

EP+Co is seeking an experienced, customer-focused IT Support Engineer to provide advanced technical support and assist with the management of technology systems within a fast-paced advertising and marketing agency.

This position will serve as a key technical resource responsible for resolving complex hardware, software, endpoint management, and connectivity issues while supporting the day-to-day technology needs of employees. The role requires strong expertise in Apple macOS environments, experience with Microsoft 365, and the ability to troubleshoot and resolve technical issues independently.

The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that supports the agency's business operations and creative workflows.

Job Details

This role will be based in our Greenville, SC office
Hybrid – Monday and Friday are remote. Tuesday, Wednesday and Thursday in the office. Other office days may be required based on job needs.
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Key Responsibilities

Technical Support and Troubleshooting

Provide technical support for on-site and remote employees, including escalated issues requiring advanced troubleshooting.
Diagnose and resolve complex macOS, Windows, hardware, software, and network connectivity problems.
Support creative production workstations, peripherals, and specialized software applications.
Investigate recurring technical issues, identify root causes, and recommend long-term solutions.

Endpoint and Device Management

Administer and support Apple devices using Jamf Pro and Apple Business Manager.
Manage device enrollment, configuration profiles, application deployments, operating system updates, and security policies.
Assist with device lifecycle management, hardware inventory, and replacement planning.
Support endpoint security, patch management, and compliance requirements.
Develop and maintain standardized device configurations and deployment procedures.

Application and Collaboration Platform Support

Provide technical administration and support for Microsoft 365, including Teams, OneDrive, SharePoint, and Outlook.
Troubleshoot Adobe Creative Cloud and other applications used in creative production.
Assist with Microsoft Entra ID, user provisioning, access management, and multifactor authentication.
Support cloud-based business applications, shared file systems, and collaboration tools.
Coordinate with software vendors and external partners to resolve application-related issues.

IT Operations and Infrastructure Support

Troubleshoot wired and wireless connectivity, VPN access, DNS, DHCP, and related network services.
Assist with administration and troubleshooting of conference room technology and audiovisual systems.
Participate in infrastructure upgrades, technology deployments, and IT improvement initiatives.
Maintain technical documentation, system configurations, support procedures, and asset records.
Assist with onboarding and offboarding processes, including user access, equipment preparation, and account deprovisioning.
Identify opportunities for automation, process improvement, and increased operational efficiency.

Required Qualifications

3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Strong hands-on experience supporting and troubleshooting Apple macOS environments.
Experience with device management platforms, preferably Jamf Pro.Working knowledge of Microsoft Windows and Microsoft 365 applications.
Experience troubleshooting network connectivity, software, hardware, and authentication issues.
Understanding of endpoint security, patch management, and IT operational best practices.
Strong analytical, problem-solving, documentation, and customer service skills.
Ability to independently prioritize and resolve complex technical issues.
Effective communication skills and ability to work with both technical and nontechnical employees.
Ability to provide consistent on-site support at the Greenville office.

Preferred Qualifications

Experience administering Jamf Pro and Apple Business Manager.
Familiarity with Microsoft Entra ID, Intune, and Microsoft 365 administration.
Experience with scripting and automation using Bash, PowerShell, or similar tools.
Experience supporting Adobe Creative Cloud, high-performance creative workstations, and media production workflows.
Familiarity with Google Workspace and SaaS application administration.
Knowledge of enterprise networking, wireless infrastructure, firewalls, and VPN technologies.
Experience supporting Microsoft Teams Rooms and conference room audiovisual systems.
Previous experience in advertising, marketing, media, or creative production organization.
Relevant technical certifications, including CompTIA Network+, Apple Certified IT Professional, Jamf certifications, or Microsoft certifications.

Core Competencies

Advanced Technical Troubleshooting:Demonstrates strong diagnostic skills and the ability to resolve complex technical issues.
Customer Service: Provides responsive, professional technical assistance with a focus on employee productivity.
Ownership and Accountability: Independently manages technical issues through resolution and follows up appropriately.
Collaboration: Works effectively with IT leadership, colleagues, vendors, and business stakeholders.
Adaptability: Responds effectively to changing priorities, technologies, and business requirements.
Continuous Improvement: Identifies opportunities to improve system reliability, security, and operational processes.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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