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Added 11 mins ago
Lead Specialist, Technical Architect
Pearson
Jefferson City, MO
As a Quality Engineer Architect aligned to the E30 expert track, you provide domain-level quality leadership for ExamDeveloper. This role is unique within the ExamDeveloper quality…
Added 30 mins ago
Senior Advisor-536430-A
Delaware Nation Industries
Arlington, VA
Produces executive-quality briefings, infographics, presentations, and written analyses to support senior leadership decision-making and DE process improvement initiatives.
Added 53 mins ago
T
Site Operations Manager
TEKsystems
St Francisville, LA
- $85 USD / hour
Provide quality oversight and performance management for supplier personnel, including coaching, feedback, and support for continuous improvement.
Added 1 hour ago
Senior Project Engineer - Weld
Vermeer Corporation
Pella, IA
2. Lead complex welding, department improvement, and capital projects across products or manufacturing areas. Define scope, evaluate alternatives, justify investments, and coordinate…
Added 1 hour ago
J
Founding Engineer
Jobgether
Remote, United States
- $130,000 to $150,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Founding Engineer based in United States.
Added 2 hours ago
Weld Engineer/Welding Engineering Technologist
THE TAYLOR GROUP INC
Louisville, MS
Taylor Defense Products is seeking a highly motivated Weld Engineer or Welding Engineering Technologist to support the development, qualification, production, and continuous improvement of…
Added 2 hours ago
System Engineering Manager - Rail and Transit
Parsons Transportation Group
CA
…The successful candidate will be an aggressive advocate of process driven systems integration & delivery, with the ability to provide that vision to project staff and customers. Ability to…
Added 2 hours ago
Principal Automation Engineer - Global Engineering
Genentech, Inc.
United States
As a Principal Automation Engineer you will be responsible for supporting large and/or complex facility/equipment improvement projects within our US manufacturing network as well as…
Added 2 hours ago
Continuous Improvement Manager 1
GXO Logistics
PA
· Mentor Site Managers and staff in the use and value of process improvement methodologies under the Lean Management principles
Added 2 hours ago
Platform Tooling Engineer
GD Information Technology, Inc.
United States
We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program. NOTE: This…
Added 2 hours ago
Process Engineer, NC Programmer (Onsite)
RTX
United States
Pratt & Whitney’s Columbus Forged Blades Module Center (CFB) is seeking a Process Engineer, Numerical Control (NC) Programmer to join our programming team.
Added 2 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Marlboro, MA · Waltham, MA
…digital experience for employees? As an Associate Technology Engineer on the Technology Engineering team, you’ll help design, configure, test, and improve the technology employees use every…
Added 2 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA · Buffalo, NY · Syracuse, NY · Waltham, MA
Are you ready to build technology that supports the future of energy? As an Associate Technology Engineer on the Technology Engineering team, you’ll help develop data and AI solutions that…
Added 2 hours ago
Graduate Development Program, Associate Analyst, Technology Security
natgridProd
Brooklyn, NY · Syracuse, NY · Waltham, MA
Support the evaluation, implementation, and improvement of cybersecurity solutions that meet business and technology needs.
Added 2 hours ago
Graduate Development Program, Associate Engineer, Public Works
natgridProd
Waltham, MA
…project coordination, and relationship building? As an Associate Engineer on the Public Works team, you'll work at the intersection of engineering, construction, and community engagement.…
Added 3 hours ago
AI Principal Technical Program Manager
JPMC page
New York, NY · NY
Champions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
Added 3 hours ago
Production Engineer
Olin Corporation
US-NY-Niagara Falls
The Production Engineer provides process technical expertise for day-to-day plant operations, ensure that the plant is operated within applicable standards, and focus on process…
Added 3 hours ago
Process Engineer
PRETIUM
Aurora, IL
The Process Engineer is the plant technical authority for establishing, optimizing, and sustaining capable molding processes. Approximately 80% of the role is focused on hands-on technical…
Added 3 hours ago
PF
Process Engineer
Perdue Farms, Inc.
Bainbridge, PA
- $89,000 to $133,000 USD / year
Optimize performance and drive continuous improvement across oilseed crushing operations. As a Crush Oilseeds Process Engineer, you will provide technical expertise to improve safety,…
Added 4 hours ago
Engineer - Automation Engineering – Biologics- Lilly Medicine Foundry
Eli Lilly and Company
United States
The Engineer - Automation Engineering will work as a member of the Automation Engineering Department at Eli Lilly, Foundry. The engineer will provide automation support for one or more…
Added 5 hours ago
CI
Senior Full Stack Product Engineer
CubX Inc.
Lakewood, NJ
- $90,000 to $150,000 USD / year
CubX is looking for a Senior Full Stack Product Engineer who can take a business need from concept to production.
Added 5 hours ago
Senior Specialist, Environmental Health & Safety 1
L3Harris
Camden, NJ
The EHS Specialist drives the development, organization, administration, enforcement, and continuous improvement of EHS programs to ensure compliance with federal, state, county, local, and…
Added 5 hours ago
Senior Quality Engineer
Pearson
Trenton, NJ
Also known in the market as: Senior QA Engineer, Senior Test Automation Engineer, Quality Engineering Lead, Senior Quality Engineer, Test Automation Lead.
Added 5 hours ago
** Manufacturing Engineer Technician
Dwyer Instruments, Inc.
Swedesboro, NJ
Collect and analyze data to identify areas for process improvements.
Added 5 hours ago
** Senior Manufacturing Engineer
Dwyer Instruments, Inc.
Swedesboro, NJ
DwyerOmega is looking for a Senior Manufacturing Engineer to help improve manufacturing quality, cost, reliability, and flow at our Swedesboro facility. In this role, you will work closely…

Erwin Penland LLC

IT Support Engineer

Greenville, SC, United States

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Job details

Experience: 3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Agency:

Omnicom Advertising

Job Function:

Technology

Job Subfunction:

IT Support

Job Description:

IT Support Engineer – EP+Co

Overview

EP+Co is seeking an experienced, customer-focused IT Support Engineer to provide advanced technical support and assist with the management of technology systems within a fast-paced advertising and marketing agency.

This position will serve as a key technical resource responsible for resolving complex hardware, software, endpoint management, and connectivity issues while supporting the day-to-day technology needs of employees. The role requires strong expertise in Apple macOS environments, experience with Microsoft 365, and the ability to troubleshoot and resolve technical issues independently.

The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that supports the agency's business operations and creative workflows.

Job Details

This role will be based in our Greenville, SC office
Hybrid – Monday and Friday are remote. Tuesday, Wednesday and Thursday in the office. Other office days may be required based on job needs.
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Key Responsibilities

Technical Support and Troubleshooting

Provide technical support for on-site and remote employees, including escalated issues requiring advanced troubleshooting.
Diagnose and resolve complex macOS, Windows, hardware, software, and network connectivity problems.
Support creative production workstations, peripherals, and specialized software applications.
Investigate recurring technical issues, identify root causes, and recommend long-term solutions.

Endpoint and Device Management

Administer and support Apple devices using Jamf Pro and Apple Business Manager.
Manage device enrollment, configuration profiles, application deployments, operating system updates, and security policies.
Assist with device lifecycle management, hardware inventory, and replacement planning.
Support endpoint security, patch management, and compliance requirements.
Develop and maintain standardized device configurations and deployment procedures.

Application and Collaboration Platform Support

Provide technical administration and support for Microsoft 365, including Teams, OneDrive, SharePoint, and Outlook.
Troubleshoot Adobe Creative Cloud and other applications used in creative production.
Assist with Microsoft Entra ID, user provisioning, access management, and multifactor authentication.
Support cloud-based business applications, shared file systems, and collaboration tools.
Coordinate with software vendors and external partners to resolve application-related issues.

IT Operations and Infrastructure Support

Troubleshoot wired and wireless connectivity, VPN access, DNS, DHCP, and related network services.
Assist with administration and troubleshooting of conference room technology and audiovisual systems.
Participate in infrastructure upgrades, technology deployments, and IT improvement initiatives.
Maintain technical documentation, system configurations, support procedures, and asset records.
Assist with onboarding and offboarding processes, including user access, equipment preparation, and account deprovisioning.
Identify opportunities for automation, process improvement, and increased operational efficiency.

Required Qualifications

3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Strong hands-on experience supporting and troubleshooting Apple macOS environments.
Experience with device management platforms, preferably Jamf Pro.Working knowledge of Microsoft Windows and Microsoft 365 applications.
Experience troubleshooting network connectivity, software, hardware, and authentication issues.
Understanding of endpoint security, patch management, and IT operational best practices.
Strong analytical, problem-solving, documentation, and customer service skills.
Ability to independently prioritize and resolve complex technical issues.
Effective communication skills and ability to work with both technical and nontechnical employees.
Ability to provide consistent on-site support at the Greenville office.

Preferred Qualifications

Experience administering Jamf Pro and Apple Business Manager.
Familiarity with Microsoft Entra ID, Intune, and Microsoft 365 administration.
Experience with scripting and automation using Bash, PowerShell, or similar tools.
Experience supporting Adobe Creative Cloud, high-performance creative workstations, and media production workflows.
Familiarity with Google Workspace and SaaS application administration.
Knowledge of enterprise networking, wireless infrastructure, firewalls, and VPN technologies.
Experience supporting Microsoft Teams Rooms and conference room audiovisual systems.
Previous experience in advertising, marketing, media, or creative production organization.
Relevant technical certifications, including CompTIA Network+, Apple Certified IT Professional, Jamf certifications, or Microsoft certifications.

Core Competencies

Advanced Technical Troubleshooting:Demonstrates strong diagnostic skills and the ability to resolve complex technical issues.
Customer Service: Provides responsive, professional technical assistance with a focus on employee productivity.
Ownership and Accountability: Independently manages technical issues through resolution and follows up appropriately.
Collaboration: Works effectively with IT leadership, colleagues, vendors, and business stakeholders.
Adaptability: Responds effectively to changing priorities, technologies, and business requirements.
Continuous Improvement: Identifies opportunities to improve system reliability, security, and operational processes.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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