Jobs in the United States

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Added 1 min ago
Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
SAN ANTONIO, TX
The Chief Engineer is a crucial on-site leadership role responsible for ensuring the efficient, safe, and responsible operation of all infrastructure systems and equipment supporting…
Added 1 min ago
Smart Building Performance Manger
US AMR-Jones Lang LaSalle Americas, Inc.
Bridgewater, NJ · Carteret, NJ · JERSEY CITY, NJ
Support portfolio-wide operational teams on the Client account through leveraging a newly deployed Smart Building operational data and analytics technology platform. The position will have…
Added 1 min ago
Solid Waste Management Section Chief
State of Indiana
Indianapolis, IN
…position oversees a diverse team that includes one Environmental Engineer 1 Working Leader, one Environmental Engineer 1, two Environmental Engineer 2s, one Geologist 1 Working Leader, one…
Added 2 mins ago
Engineer Supervisor
Lake Geneva, WI
…elevate the unparalleled guest experience that defines us. As an Engineer Supervisor at Timber Ridge Lodge & Waterpark, you will ensure all buildings, systems, and interior spaces are…
Added 3 mins ago
Systems Engineer (Associate or Mid-Level)
The Boeing Company
Tukwila, WA
…overarching system of systems while balancing specific customer and operational needs to balance lifecycle performance and cost for multiple P-8 modification…
Added 3 mins ago
Systems Engineer (Mid-Level or Senior)
The Boeing Company
Tukwila, WA
…overarching system of systems while balancing specific customer and operational needs to balance lifecycle performance and cost for multiple P-8 modification…
Added 3 mins ago
Ground SEIT Engineer (Experienced or Lead)
The Boeing Company
Seal Beach, CA · El Segundo, CA
Evaluates customer/operational needs to define and coordinate system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and…
Added 3 mins ago
Electrical Engineer III
Crane Aerospace & Electronics
West Caldwell, NJ
Crane Aerospace and Electronics has an exciting opportunity for an Electrical Engineer III at our West Caldwell, NJ location.
Added 3 mins ago
SR Cost Industrial Engineer
Live Comfortably LLC
Martinsville, VA
The Senior Cost Industrial Engineer (IE) serves as a key link between manufacturing operations, process optimization, financial cost management, and people leadership. This role analyzes…
Added 4 mins ago
Biomedical Equipment Technician 1
Dasco HME LLC
Westerville, OH
…patient care. The Biomed I works under the guidance of the staff engineer and management while developing the technical skills necessary to independently service an expanding range of…
Added 4 mins ago
Framework Operations Engineer
SciTec
Boulder, CO
SciTec has an immediate opportunity for a Framework Operations Engineer. The Framework Operations Engineer is responsible for the deployment, operation, maintenance, and continuous…
Added 4 mins ago
Stormwater Engineer - MS4
MacKay
Atlanta, GA
We are seeking a full-time Stormwater Engineer to join our team in Atlanta, GA, supporting projects across neighboring municipalities. Design experience in stormwater design projects is…
Added 4 mins ago
Senior Capital Improvements Project Manager
MacKay
Atlanta, GA
Licensed Professional Engineer (P.E.) designation in the state of Georgia
Added 4 mins ago
Capital Improvements Project Engineer
MacKay
Atlanta, GA
We are seeking a full-time Capital Improvements Project Engineer to join our team in Atlanta, GA, supporting projects across neighboring municipalities. Design experience in stormwater…
Added 4 mins ago
RI
Staff Regulatory Engineer
Radiant Industries
El Segundo, CA
- $177,500 to $218,926 USD / year
Radiant is seeking a driven Staff Regulatory Engineer who loves to think outside the box and challenge convention; in this role you will support the license application approval process…
Added 4 mins ago
RI
Senior Regulatory Engineer
Radiant Industries
El Segundo, CA
- $133,500 to $190,050 USD / year
Radiant is seeking a driven Senior Regulatory Engineer who loves to think outside the box and challenge convention; in this role you will support the license application approval process…
Added 4 mins ago
Specialist, Automation Engineer (Onsite)
Merck
Rahway, NJ
…project management responsibility. The Specialist – Automation Engineer position will report to the Director, Engineering, Automation Lead position and will be a member of the EF Team in…
Added 4 mins ago
S
Facilities / Engineering Operations Manager 1
Sodexo
RAHWAY, NJ
- $89,250 to $115,500 USD / year
In this operational leadership role, you’ll oversee and optimize facilities and engineering services to ensure safe, efficient, and compliant performance across all systems and teams.…
Added 4 mins ago
C
Sr. Lab System Support Engineer
Cognizant
New Brunswick, NJ
- $95,000 to $115,000 USD / year
Cognizant is seeking a Sr. Lab System Support Engineer to support and govern laboratory systems and non-networked laboratory instruments within regulated Life Sciences environments.
Added 4 mins ago
Software Engineer-III (Full Stack/API Integration)
TD Bank
Mount Laurel, NJ
The Software Engineer-III (Full Stack/API Integration) leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall accountability for the…
Added 4 mins ago
Software Engineer III ( Adobe Tech Lead)
TD Bank
Mount Laurel, NJ
The Software Engineer III ( Adobe Tech Lead) leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall accountability for the technical…
Added 4 mins ago
ZH
Senior Software Engineer
Zelis Healthcare, LLC
Morristown, NJ
- $15.92 USD / hour
Senior Software Engineer - Expert Claim Review
Added 4 mins ago
RVR Engineer II
Insight Global
Jersey City, NJ
We are seeking an RVR Engineer to provide Tier 2 engineering support and governance oversight for the firm's Regulated Voice Recording (RVR) environment. This role will serve as the primary…
Added 4 mins ago
Lead Infrastructure Engineer
JPMorgan Chase
Jersey City, NJ
As a Lead Infrastructure Engineer at JPMorganChase within Corporate Sector Enterprise Technology, Employee Platforms, you apply deep knowledge of software, applications, and technical…
Added 4 mins ago
Software Engineer III - Data Engineering | Infrastructure Platforms
JPMorgan Chase
Jersey City, NJ
As a Software Engineer III, you contribute to the design, development, testing, deployment, and ongoing improvement of secure, production-ready applications that combine Java-based software…

Erwin Penland LLC

IT Support Engineer

Greenville, SC, United States

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Job details

Experience: 3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Agency:

Omnicom Advertising

Job Function:

Technology

Job Subfunction:

IT Support

Job Description:

IT Support Engineer – EP+Co

Overview

EP+Co is seeking an experienced, customer-focused IT Support Engineer to provide advanced technical support and assist with the management of technology systems within a fast-paced advertising and marketing agency.

This position will serve as a key technical resource responsible for resolving complex hardware, software, endpoint management, and connectivity issues while supporting the day-to-day technology needs of employees. The role requires strong expertise in Apple macOS environments, experience with Microsoft 365, and the ability to troubleshoot and resolve technical issues independently.

The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that supports the agency's business operations and creative workflows.

Job Details

This role will be based in our Greenville, SC office
Hybrid – Monday and Friday are remote. Tuesday, Wednesday and Thursday in the office. Other office days may be required based on job needs.
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Key Responsibilities

Technical Support and Troubleshooting

Provide technical support for on-site and remote employees, including escalated issues requiring advanced troubleshooting.
Diagnose and resolve complex macOS, Windows, hardware, software, and network connectivity problems.
Support creative production workstations, peripherals, and specialized software applications.
Investigate recurring technical issues, identify root causes, and recommend long-term solutions.

Endpoint and Device Management

Administer and support Apple devices using Jamf Pro and Apple Business Manager.
Manage device enrollment, configuration profiles, application deployments, operating system updates, and security policies.
Assist with device lifecycle management, hardware inventory, and replacement planning.
Support endpoint security, patch management, and compliance requirements.
Develop and maintain standardized device configurations and deployment procedures.

Application and Collaboration Platform Support

Provide technical administration and support for Microsoft 365, including Teams, OneDrive, SharePoint, and Outlook.
Troubleshoot Adobe Creative Cloud and other applications used in creative production.
Assist with Microsoft Entra ID, user provisioning, access management, and multifactor authentication.
Support cloud-based business applications, shared file systems, and collaboration tools.
Coordinate with software vendors and external partners to resolve application-related issues.

IT Operations and Infrastructure Support

Troubleshoot wired and wireless connectivity, VPN access, DNS, DHCP, and related network services.
Assist with administration and troubleshooting of conference room technology and audiovisual systems.
Participate in infrastructure upgrades, technology deployments, and IT improvement initiatives.
Maintain technical documentation, system configurations, support procedures, and asset records.
Assist with onboarding and offboarding processes, including user access, equipment preparation, and account deprovisioning.
Identify opportunities for automation, process improvement, and increased operational efficiency.

Required Qualifications

3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Strong hands-on experience supporting and troubleshooting Apple macOS environments.
Experience with device management platforms, preferably Jamf Pro.Working knowledge of Microsoft Windows and Microsoft 365 applications.
Experience troubleshooting network connectivity, software, hardware, and authentication issues.
Understanding of endpoint security, patch management, and IT operational best practices.
Strong analytical, problem-solving, documentation, and customer service skills.
Ability to independently prioritize and resolve complex technical issues.
Effective communication skills and ability to work with both technical and nontechnical employees.
Ability to provide consistent on-site support at the Greenville office.

Preferred Qualifications

Experience administering Jamf Pro and Apple Business Manager.
Familiarity with Microsoft Entra ID, Intune, and Microsoft 365 administration.
Experience with scripting and automation using Bash, PowerShell, or similar tools.
Experience supporting Adobe Creative Cloud, high-performance creative workstations, and media production workflows.
Familiarity with Google Workspace and SaaS application administration.
Knowledge of enterprise networking, wireless infrastructure, firewalls, and VPN technologies.
Experience supporting Microsoft Teams Rooms and conference room audiovisual systems.
Previous experience in advertising, marketing, media, or creative production organization.
Relevant technical certifications, including CompTIA Network+, Apple Certified IT Professional, Jamf certifications, or Microsoft certifications.

Core Competencies

Advanced Technical Troubleshooting:Demonstrates strong diagnostic skills and the ability to resolve complex technical issues.
Customer Service: Provides responsive, professional technical assistance with a focus on employee productivity.
Ownership and Accountability: Independently manages technical issues through resolution and follows up appropriately.
Collaboration: Works effectively with IT leadership, colleagues, vendors, and business stakeholders.
Adaptability: Responds effectively to changing priorities, technologies, and business requirements.
Continuous Improvement: Identifies opportunities to improve system reliability, security, and operational processes.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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