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Lead Product Manager, Experimentation Platform
Roku
San Jose, CA · Austin, TX
15+ years of product management experience, including senior leadership of a consumer-focused experimentation platform, building a self-serve analytics platform, and managing data at scale
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Senior Training Specialist
VCUHSA VCU Health System Authority
Richmond, VA
…VCUHS employees and leaders. This job serves as an advisor to management for planning and developing training and educational programs that promote VCUHS’s mission, goals and corporate…
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Case Manager
Equus
Washington, DC
- $24.04 to $26 USD / hour
The Case Manager is responsible for helping TANF participants obtain, retain, and advance in employment through intensive case management, workforce development, coaching, and employer…
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Scaled Account Manager, Beneficial Deployments
Anthropic
San Francisco, CA · New York City, NY · NY
…small teams and little technical capacity. As a Scaled Account Manager in Beneficial Deployments, you will be the person a named book of these organizations can rely on. You will own each…
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12 Hour Day Shift Line Lead
The Hershey Company
Hershey, PA
- $84,560 to $105,700 USD / year
Strong leadership and people management skills
Added 1 min ago
ANR - Requirements Manager - IGEMS
Shee Atika Government Services Careers
Remote, United States
Define, track, and manage the requirements management process, including Baseline Change Requests (BCRs), Discrepancy Reports (DRs), and Software Problem Reports (SPRs)
Added 1 min ago
International Digital Marketing Manager
Domino's
Ann Arbor, MI
The Manager, Digital Marketing (International) is a key member of the Digital Center of Excellence within Domino’s Pizza International. This role consults with strategic international…
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TH
Segment Risk Manager Sr
The Huntington National Bank
Columbus, OH · Tupelo, MS · Denver, CO · Charlotte, NC · Indianapolis, IN · Dallas, TX · Minnetonka, MN · Toledo, OH · Cincinnati, OH · Cleveland, OH · Akron, OH
- $93,000 to $189,000 USD / year
The Segment Risk Manager Sr is responsible for oversight and administration of operational and regulatory risk strategy programs for a major business segment and/or region with significant…
Added 1 min ago
Client Success Manager - Business & Government
Blackboard
Remote, United States
The Customer Success Manager (CSM) ensures that customers see value throughout their entire Blackboard journey. With a focus on success and retention, the CSM engages with customers to…
Added 1 min ago
Clean Tech Pre-Apprentice - Temp (4096)
GOODWILL INDUSTRIES OF SOUTH FLORIDA INC
Miami, FL
Demonstrate problem-solving skills and pay attention to detail.
Added 1 min ago
Healthcare .NET Senior Application Developer - HNAS
Brokerage Concepts, LLC
Remote, United States
…including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of…
Added 1 min ago
A
Merchandise Allocator, International
ALO
Beverly Hills, CA
- $80,000 to $95,000 USD / year
Reports to Manager of Allocation – International
Added 1 min ago
KC
Executive Secretary/Assistant I
King County
Seattle, WA
- $43.78 to $55.49 USD / hour
Assist with processing and submitting payroll for the Division using the Roster Management System or other systems.
Added 2 mins ago
Application Support Analyst I or II
Bankers Trust Company
Des Moines, IA
Follows established incident-management, problem-management, change-management, access-control, data-protection, production-support, and escalation procedures. Proactively communicates…
Added 2 mins ago
Account Supervisor
HGG IPG Health, LLC
NY
…results through innovative solutions and effective project management. As a hands-on leader, you'll oversee day-to-day operations for assigned brands, cultivate strong client relationships,…
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Senior Associate, Planning
PHDUS PHD Media LLC
NY
- Problem Solving - clients, partners and even we are imperfect, but all challenges have solutions. Supports management to navigate challenges and/or asks for help from above when needed.
Added 2 mins ago
Program Manager
SNWUS Snow Companies
Williamsburg, VA
The Program Manager position represents the core of the Snow Companies business model. This position is ultimately responsible for planning and executing patient education programs in a…
Added 2 mins ago
Program Manager
SNWUS Snow Companies
United States
The Program Manager position represents the core of the Snow Companies business model. This position is ultimately responsible for planning and executing patient education programs in a…
Added 2 mins ago
Director, Account Management
CRIUS CREO Influencer LLC
Chicago, IL · Atlanta, GA · NY
…will be tasked with driving Influencer strategy and client management within OMG’s dedicated managed service product, Creo. The core responsibility of the role is leading a group of Account…
Added 2 mins ago
FF
Guest Service Representative (Part Time)
Festival Foods
Eau Claire, WI
- Part-time
Job Title: Guest Service Representative (GSR) Reports to: Guest Services Manager
Added 3 mins ago
RH
Veterinary Practice Manager
Rye Harrison Veterinary Hospital
Rye, NY
- $100,000 to $120,000 USD / year
Rye Harrison Veterinary Hospital is looking for a Multisite Practice Manager (Animal Hospital Manager) to oversee their growing practices in Rye and Rye Brook , NY
Added 3 mins ago
J
Senior Manager, Advanced Grid and Controls Solutions
Louisville, CO
- $173,000 to $216,750 USD / year
The Senior Manager of Advanced Grid and Controls Solutions leads an engineering team responsible for defining, evaluating, validating, and deploying advanced grid-integration and control…
Added 3 mins ago
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Assistant Site Manager
Thoroughbred Express Auto Wash
Crawfordsville, IN
- $18 to $20 USD / hour
As the Assistant Site Manager, you will need to have strong leadership and communication skills to effectively manage and train employees. You will also need to have excellent…
Added 3 mins ago
Intermediate Account Manager- TAG Retirement
Cedar Rapids, IA · Denver, CO
Coordinate with manager to research issues and negotiate problem resolution.
Added 3 mins ago
MRI Technologist
Envision Header
Flower Mound, TX
8. Interfaces with Lead Technologist & Center/Area Manager regarding any and all departmental concerns.

Erwin Penland LLC

IT Support Engineer

Greenville, SC, United States

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Job details

Experience: 3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Agency:

Omnicom Advertising

Job Function:

Technology

Job Subfunction:

IT Support

Job Description:

IT Support Engineer – EP+Co

Overview

EP+Co is seeking an experienced, customer-focused IT Support Engineer to provide advanced technical support and assist with the management of technology systems within a fast-paced advertising and marketing agency.

This position will serve as a key technical resource responsible for resolving complex hardware, software, endpoint management, and connectivity issues while supporting the day-to-day technology needs of employees. The role requires strong expertise in Apple macOS environments, experience with Microsoft 365, and the ability to troubleshoot and resolve technical issues independently.

The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that supports the agency's business operations and creative workflows.

Job Details

This role will be based in our Greenville, SC office
Hybrid – Monday and Friday are remote. Tuesday, Wednesday and Thursday in the office. Other office days may be required based on job needs.
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Key Responsibilities

Technical Support and Troubleshooting

Provide technical support for on-site and remote employees, including escalated issues requiring advanced troubleshooting.
Diagnose and resolve complex macOS, Windows, hardware, software, and network connectivity problems.
Support creative production workstations, peripherals, and specialized software applications.
Investigate recurring technical issues, identify root causes, and recommend long-term solutions.

Endpoint and Device Management

Administer and support Apple devices using Jamf Pro and Apple Business Manager.
Manage device enrollment, configuration profiles, application deployments, operating system updates, and security policies.
Assist with device lifecycle management, hardware inventory, and replacement planning.
Support endpoint security, patch management, and compliance requirements.
Develop and maintain standardized device configurations and deployment procedures.

Application and Collaboration Platform Support

Provide technical administration and support for Microsoft 365, including Teams, OneDrive, SharePoint, and Outlook.
Troubleshoot Adobe Creative Cloud and other applications used in creative production.
Assist with Microsoft Entra ID, user provisioning, access management, and multifactor authentication.
Support cloud-based business applications, shared file systems, and collaboration tools.
Coordinate with software vendors and external partners to resolve application-related issues.

IT Operations and Infrastructure Support

Troubleshoot wired and wireless connectivity, VPN access, DNS, DHCP, and related network services.
Assist with administration and troubleshooting of conference room technology and audiovisual systems.
Participate in infrastructure upgrades, technology deployments, and IT improvement initiatives.
Maintain technical documentation, system configurations, support procedures, and asset records.
Assist with onboarding and offboarding processes, including user access, equipment preparation, and account deprovisioning.
Identify opportunities for automation, process improvement, and increased operational efficiency.

Required Qualifications

3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Strong hands-on experience supporting and troubleshooting Apple macOS environments.
Experience with device management platforms, preferably Jamf Pro.Working knowledge of Microsoft Windows and Microsoft 365 applications.
Experience troubleshooting network connectivity, software, hardware, and authentication issues.
Understanding of endpoint security, patch management, and IT operational best practices.
Strong analytical, problem-solving, documentation, and customer service skills.
Ability to independently prioritize and resolve complex technical issues.
Effective communication skills and ability to work with both technical and nontechnical employees.
Ability to provide consistent on-site support at the Greenville office.

Preferred Qualifications

Experience administering Jamf Pro and Apple Business Manager.
Familiarity with Microsoft Entra ID, Intune, and Microsoft 365 administration.
Experience with scripting and automation using Bash, PowerShell, or similar tools.
Experience supporting Adobe Creative Cloud, high-performance creative workstations, and media production workflows.
Familiarity with Google Workspace and SaaS application administration.
Knowledge of enterprise networking, wireless infrastructure, firewalls, and VPN technologies.
Experience supporting Microsoft Teams Rooms and conference room audiovisual systems.
Previous experience in advertising, marketing, media, or creative production organization.
Relevant technical certifications, including CompTIA Network+, Apple Certified IT Professional, Jamf certifications, or Microsoft certifications.

Core Competencies

Advanced Technical Troubleshooting:Demonstrates strong diagnostic skills and the ability to resolve complex technical issues.
Customer Service: Provides responsive, professional technical assistance with a focus on employee productivity.
Ownership and Accountability: Independently manages technical issues through resolution and follows up appropriately.
Collaboration: Works effectively with IT leadership, colleagues, vendors, and business stakeholders.
Adaptability: Responds effectively to changing priorities, technologies, and business requirements.
Continuous Improvement: Identifies opportunities to improve system reliability, security, and operational processes.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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