Jobs in the United States

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Added 1 min ago
Manufacturing & Quality Engineer (H-53 Heavy Lift Helicopter)
Sabre Systems LLC
Patuxent River, MD
Sabre Systems is currently recruiting a Journeyman Manufacturing & Quality Engineer for the M&QE Division, in NAVAIR’s Systems Acquisition Group. The candidate will provide research…
Added 2 mins ago
Technical Support Engineer
RadNet
Somerville, MA
The Technical Support Engineer L1 - Strategic Accounts serves as a dedicated technical support resource for DeepHealth's strategic and high-value customer accounts, providing advanced…
Added 3 mins ago
ST
Sales Engineer - Unmanned Systems - United States (Remote)
Silvus Technologies, Inc.
Remote, United States
- $80,000 to $120,000 USD / year
Silvus is seeking a Sales Engineer – Unmanned Systems to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet…
Added 6 mins ago
FH
Apprentice Engineer
Fred Hutchinson Cancer Center
Seattle, WA
- $30.29 to $43.34 USD / hour
The Fred Hutch Operating Engineer is a building maintenance technician responsible for independently performing tasks of a skilled nature necessary for the operation, maintenance, and…
Added 11 mins ago
Machine Learning Engineer
Raydar
San Francisco, CA
- Strong working knowledge in one specialty: scoring suspicious activity for fraud, building rule engines that grant or deny access, or testing and safeguarding language model outputs.
Added 15 mins ago
Production Engineer
Hartwig Staffing
Oklahoma City, OK
Hartwig Staffing has partnered with a local growing oil and gas company that is adding a Production Engineer to their team. This will be a key role within the organization. Pay is $150K -…
Added 20 mins ago
Network Engineer – Fortinet (FortiGate, SD-WAN, BGP/OSPF) – Onsite NYC
MaxIT Consulting - Max Corporate Group
New York · New York, NY
MaxIT Consulting – Max Corporate Group is looking for a hands-on Network Engineer with strong Fortinet expertise to join a global professional services organization supporting clients in…
Added 20 mins ago
Network Security Engineer – Firewalls, Routing & SD-WAN
MaxIT Consulting - Max Corporate Group
New York · New York, NY
MaxIT Consulting – Max Corporate Group is looking for a hands-on Network Engineer with strong Fortinet expertise to join a global professional services organization supporting clients in…
Added 21 mins ago
J
Senior Civil Engineer
Jobot
Pittston, PA
- $100,000 to $175,000 USD / year
Senior Civil Engineer with the chance to build an existing group. Path to office director with great benefits and ESOP program!
Added 27 mins ago
SI
Senior Manager, Competitive Intelligence PACE & Agentforce
Salesforce, Inc.
Remote, United States
- $150,100 to $227,000 USD / year
Must have 5+ years of pre-sales, technical or implementation experience (e.g. solutions engineer, enterprise architect, technical architect, implementation specialist, solutions consultant).
Added 28 mins ago
SH
Business Intelligence Engineer III, Workday and AI Copilot
Sutter Health
Remote, United States
- $93,953.6 to $176,155.2 USD / year
A specialized mid-level technical professional who exercises independent judgment to architect, engineer, and optimize full-stack data products. This role acts as a technical authority,…
Added 30 mins ago
Senior Deep Learning Software Infrastructure Engineer
NVIDIA USA
CA
…We are in search of a Deep Learning Software Infrastructure Engineer to propel NVIDIA’s Autonomous Vehicles project forward. In this role, you will build and scale training libraries and…
Added 30 mins ago
Machine Learning Engineer, Data Curation - Autonomous Vehicles
NVIDIA USA
CA · WA
We are looking for a Machine Learning Engineer for our Autonomous Vehicles Data Curation team. The role involves applying state-of-the-art techniques to search, curate, and evaluate…
Added 30 mins ago
Senior Software Support Engineer - Slinky
NVIDIA USA
Remote, United States
We are seeking an expert Senior Support Engineer with a strong background in Kubernetes, Linux systems administration, and technical support. This hybrid role is primarily focused on…
Added 38 mins ago
G
Mobile Equipment Design Engineer
GPAC
Norwood Young America, MN
- $85,000 to $100,000 USD / year
A growing Minnesota equipment manufacturer is adding a Mechanical Design Engineer to its team. We're looking for an engineer who enjoys understanding how the entire machine works - not…
Added 38 mins ago
G
Mechanical Design Engineer
GPAC
Minnesota
- $85,000 to $100,000 USD / year
A growing Minnesota equipment manufacturer is adding a Mechanical Design Engineer to its team. We're looking for an engineer who enjoys understanding how the entire machine works - not…
Added 38 mins ago
G
Mobile Equipment Design Engineer
GPAC
Carver, MN
- $85,000 to $100,000 USD / year
A growing Minnesota equipment manufacturer is adding a Mechanical Design Engineer to its team. We're looking for an engineer who enjoys understanding how the entire machine works - not…
Added 38 mins ago
G
Mechanical Design Engineer
GPAC
Belle Plaine, MN
- $85,000 to $100,000 USD / year
A growing Minnesota equipment manufacturer is adding a Mechanical Design Engineer to its team. We're looking for an engineer who enjoys understanding how the entire machine works - not…
Added 38 mins ago
Mechanical Design Engineer
GPAC
Glencoe, MN
Mechanical Design Engineer | Mobile Equipment & Product Development
Added 38 mins ago
G
Mechanical Design Engineer
GPAC
Eden Prairie, MN
- $85,000 to $100,000 USD / year
A growing Minnesota equipment manufacturer is adding a Mechanical Design Engineer to its team. We're looking for an engineer who enjoys understanding how the entire machine works - not…
Added 38 mins ago
Mechanical Design Engineer
GPAC
Chaska, MN
Mechanical Design Engineer | Mobile Equipment
Added 41 mins ago
PN
Building Systems Research Engineer
Pacific Northwest National Laboratory
UNAVAILABLE
- $89,300 USD / year
The position requires solid analytical skills, knowledge and experience related to the analysis and communication of building science and technology concepts, products, and techniques that…
Added 43 mins ago
G
Quality Process Engineer
GPAC
Torrington, CT
- $85,000 to $120,000 USD / year
A plastics/medical device manufacturer is hiring a Quality Process Engineer to own injection molding and secondary manufacturing processes with a focus on process capability, product…
Added 52 mins ago
IT Security Engineer
CoolSys
UNAVAILABLE
We are seeking a mid-level Security Engineer to support security operations across a geographically distributed, multi-architecture environment. This role is intended for an engineer with 4…
Added 52 mins ago
IT Network Engineer
CoolSys
UNAVAILABLE
We are seeking a mid-level Network Engineer to support reliable connectivity across a geographically distributed, multi-site environment. This role is intended for an engineer with 4 to 8…

Erwin Penland LLC

IT Support Engineer

Greenville, SC, United States

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Job details

Experience: 3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Agency:

Omnicom Advertising

Job Function:

Technology

Job Subfunction:

IT Support

Job Description:

IT Support Engineer – EP+Co

Overview

EP+Co is seeking an experienced, customer-focused IT Support Engineer to provide advanced technical support and assist with the management of technology systems within a fast-paced advertising and marketing agency.

This position will serve as a key technical resource responsible for resolving complex hardware, software, endpoint management, and connectivity issues while supporting the day-to-day technology needs of employees. The role requires strong expertise in Apple macOS environments, experience with Microsoft 365, and the ability to troubleshoot and resolve technical issues independently.

The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that supports the agency's business operations and creative workflows.

Job Details

This role will be based in our Greenville, SC office
Hybrid – Monday and Friday are remote. Tuesday, Wednesday and Thursday in the office. Other office days may be required based on job needs.
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Key Responsibilities

Technical Support and Troubleshooting

Provide technical support for on-site and remote employees, including escalated issues requiring advanced troubleshooting.
Diagnose and resolve complex macOS, Windows, hardware, software, and network connectivity problems.
Support creative production workstations, peripherals, and specialized software applications.
Investigate recurring technical issues, identify root causes, and recommend long-term solutions.

Endpoint and Device Management

Administer and support Apple devices using Jamf Pro and Apple Business Manager.
Manage device enrollment, configuration profiles, application deployments, operating system updates, and security policies.
Assist with device lifecycle management, hardware inventory, and replacement planning.
Support endpoint security, patch management, and compliance requirements.
Develop and maintain standardized device configurations and deployment procedures.

Application and Collaboration Platform Support

Provide technical administration and support for Microsoft 365, including Teams, OneDrive, SharePoint, and Outlook.
Troubleshoot Adobe Creative Cloud and other applications used in creative production.
Assist with Microsoft Entra ID, user provisioning, access management, and multifactor authentication.
Support cloud-based business applications, shared file systems, and collaboration tools.
Coordinate with software vendors and external partners to resolve application-related issues.

IT Operations and Infrastructure Support

Troubleshoot wired and wireless connectivity, VPN access, DNS, DHCP, and related network services.
Assist with administration and troubleshooting of conference room technology and audiovisual systems.
Participate in infrastructure upgrades, technology deployments, and IT improvement initiatives.
Maintain technical documentation, system configurations, support procedures, and asset records.
Assist with onboarding and offboarding processes, including user access, equipment preparation, and account deprovisioning.
Identify opportunities for automation, process improvement, and increased operational efficiency.

Required Qualifications

3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Strong hands-on experience supporting and troubleshooting Apple macOS environments.
Experience with device management platforms, preferably Jamf Pro.Working knowledge of Microsoft Windows and Microsoft 365 applications.
Experience troubleshooting network connectivity, software, hardware, and authentication issues.
Understanding of endpoint security, patch management, and IT operational best practices.
Strong analytical, problem-solving, documentation, and customer service skills.
Ability to independently prioritize and resolve complex technical issues.
Effective communication skills and ability to work with both technical and nontechnical employees.
Ability to provide consistent on-site support at the Greenville office.

Preferred Qualifications

Experience administering Jamf Pro and Apple Business Manager.
Familiarity with Microsoft Entra ID, Intune, and Microsoft 365 administration.
Experience with scripting and automation using Bash, PowerShell, or similar tools.
Experience supporting Adobe Creative Cloud, high-performance creative workstations, and media production workflows.
Familiarity with Google Workspace and SaaS application administration.
Knowledge of enterprise networking, wireless infrastructure, firewalls, and VPN technologies.
Experience supporting Microsoft Teams Rooms and conference room audiovisual systems.
Previous experience in advertising, marketing, media, or creative production organization.
Relevant technical certifications, including CompTIA Network+, Apple Certified IT Professional, Jamf certifications, or Microsoft certifications.

Core Competencies

Advanced Technical Troubleshooting:Demonstrates strong diagnostic skills and the ability to resolve complex technical issues.
Customer Service: Provides responsive, professional technical assistance with a focus on employee productivity.
Ownership and Accountability: Independently manages technical issues through resolution and follows up appropriately.
Collaboration: Works effectively with IT leadership, colleagues, vendors, and business stakeholders.
Adaptability: Responds effectively to changing priorities, technologies, and business requirements.
Continuous Improvement: Identifies opportunities to improve system reliability, security, and operational processes.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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