Jobs in the United States

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Added 4 mins ago
G
Water/Wastewater Engineer
GPAC
Elizabethtown, KY
- $70,000 to $180,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 11 mins ago
B&
Field Subcontracts Specialist Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
- $34 to $48 USD / hour
…ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a…
Added 11 mins ago
I
Foundry Construction, Supply Chain and Sourcing Intern – Graduate
Intel
Hillsboro, OR
- $76,798 to $76,802 USD / year
Intel's Foundry Construction and Sourcing organization brings together the teams that source, plan, engineer, and build the facilities and infrastructure that enable semiconductor…
Added 11 mins ago
Foreman-Data Center
CBRE
Hillsboro, OR
CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s…
Added 11 mins ago
Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Portland, OR
…collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing Measurement, you will have the opportunity to share new ideas and collaborate on projects as a…
Added 11 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Salem, OR
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 11 mins ago
AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Salem, OR
- $121,400 to $218,600 USD / year
As an ML Senior Software Engineer, you will build and operate systems responsible for model validation, quantization, and safety across the AIC. You'll develop pipelines that scan models…
Added 11 mins ago
Cloud Engineer
Maximus
Salem, OR
Maximus is seeking a Cloud Engineer to support a defense client remotely.
Added 11 mins ago
Software Engineer, Machine Learning RecSys
Meta
Salem, OR
Software Engineer, Machine Learning RecSys Responsibilities:
Added 11 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Salem, OR
- $121,400 to $218,600 USD / year
As a Software Engineer Senior, you will be responsible for:
Added 11 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Salem, OR
…with those teams, and design and build of enterprise security infrastructure remains with Information Security Architecture and Engineering. The Administrator does not set or self-attest…
Added 11 mins ago
OT Security Platform Engineer – Dragos
Cognizant
Salem, OR
Practice - CIS - Cloud, Infrastructure, and Security Services
Added 11 mins ago
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Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Salem, OR
- $131,000 to $174,000 USD / year
Experience leveraging AI-enabled operational tools and automation to streamline infrastructure support, reduce manual effort, and improve service reliability.
Added 11 mins ago
EG
Databricks Data Engineer
Eliassen Group
Salem, OR
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 11 mins ago
EG
Cloud Engineer
Eliassen Group
Salem, OR
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 14 mins ago
AI Engineer - Prototyping
Emergence AI
Irvine, CA
As an AI Engineer at Emergence AI you'll build customer-facing platform capabilities and AI-powered solutions that solve real business problems. You'll work directly with Product…
Added 19 mins ago
K
Power Delivery - Project Manager
Kiewit
Lenexa, KS
- $179,000 to $188,000 USD / year
…distribution, substation, renewable interconnection, and related power infrastructure projects utilizing both self-perform construction forces and…
Added 19 mins ago
Fire Protection Engineer Intern - Kiewit Industrial (Summer 2027)
Kiewit
Lenexa, KS
Kiewit Industrial & Water Engineering is seeking a Fire Protection Engineer Intern for the Lenexa, KS office. We are looking for ideal candidates to grow the Kiewit team by helping…
Added 20 mins ago
EG
Cloud Engineer
Eliassen Group
Topeka, KS
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 20 mins ago
EG
Databricks Data Engineer
Eliassen Group
Topeka, KS
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 22 mins ago
Field CTO - AI Infrastructure & Neocloud, Americas (Bay Area-based)
WEKA
Campbell, CA
…the AI era. The WEKA Data Platform sets the standard for AI infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into…
Added 24 mins ago
UO
Facilities Engineer
University of Colorado Denver
Boulder, CO
- $86,000 to $96,000 USD / year
…of Colorado, Boulder are seeking applications for a Facility Engineer! This position provides a broad range of mechanical engineering and other support to HFS in 150+ buildings across…
Added 27 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
…design of commercial, industrial, institutional, and public infrastructure projects. You'll work alongside experienced professionals who are committed to mentorship, innovation, and…
Added 29 mins ago
Instrumentation & Electrical Engineer
Chemours
New Johnsonville, TN
…and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours…
Added 30 mins ago
EG
Databricks Data Engineer
Eliassen Group
Nashville, TN
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…

Erwin Penland LLC

IT Support Engineer

Greenville, SC, United States

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Job details

Experience: 3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Agency:

Omnicom Advertising

Job Function:

Technology

Job Subfunction:

IT Support

Job Description:

IT Support Engineer – EP+Co

Overview

EP+Co is seeking an experienced, customer-focused IT Support Engineer to provide advanced technical support and assist with the management of technology systems within a fast-paced advertising and marketing agency.

This position will serve as a key technical resource responsible for resolving complex hardware, software, endpoint management, and connectivity issues while supporting the day-to-day technology needs of employees. The role requires strong expertise in Apple macOS environments, experience with Microsoft 365, and the ability to troubleshoot and resolve technical issues independently.

The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that supports the agency's business operations and creative workflows.

Job Details

This role will be based in our Greenville, SC office
Hybrid – Monday and Friday are remote. Tuesday, Wednesday and Thursday in the office. Other office days may be required based on job needs.
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Key Responsibilities

Technical Support and Troubleshooting

Provide technical support for on-site and remote employees, including escalated issues requiring advanced troubleshooting.
Diagnose and resolve complex macOS, Windows, hardware, software, and network connectivity problems.
Support creative production workstations, peripherals, and specialized software applications.
Investigate recurring technical issues, identify root causes, and recommend long-term solutions.

Endpoint and Device Management

Administer and support Apple devices using Jamf Pro and Apple Business Manager.
Manage device enrollment, configuration profiles, application deployments, operating system updates, and security policies.
Assist with device lifecycle management, hardware inventory, and replacement planning.
Support endpoint security, patch management, and compliance requirements.
Develop and maintain standardized device configurations and deployment procedures.

Application and Collaboration Platform Support

Provide technical administration and support for Microsoft 365, including Teams, OneDrive, SharePoint, and Outlook.
Troubleshoot Adobe Creative Cloud and other applications used in creative production.
Assist with Microsoft Entra ID, user provisioning, access management, and multifactor authentication.
Support cloud-based business applications, shared file systems, and collaboration tools.
Coordinate with software vendors and external partners to resolve application-related issues.

IT Operations and Infrastructure Support

Troubleshoot wired and wireless connectivity, VPN access, DNS, DHCP, and related network services.
Assist with administration and troubleshooting of conference room technology and audiovisual systems.
Participate in infrastructure upgrades, technology deployments, and IT improvement initiatives.
Maintain technical documentation, system configurations, support procedures, and asset records.
Assist with onboarding and offboarding processes, including user access, equipment preparation, and account deprovisioning.
Identify opportunities for automation, process improvement, and increased operational efficiency.

Required Qualifications

3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Strong hands-on experience supporting and troubleshooting Apple macOS environments.
Experience with device management platforms, preferably Jamf Pro.Working knowledge of Microsoft Windows and Microsoft 365 applications.
Experience troubleshooting network connectivity, software, hardware, and authentication issues.
Understanding of endpoint security, patch management, and IT operational best practices.
Strong analytical, problem-solving, documentation, and customer service skills.
Ability to independently prioritize and resolve complex technical issues.
Effective communication skills and ability to work with both technical and nontechnical employees.
Ability to provide consistent on-site support at the Greenville office.

Preferred Qualifications

Experience administering Jamf Pro and Apple Business Manager.
Familiarity with Microsoft Entra ID, Intune, and Microsoft 365 administration.
Experience with scripting and automation using Bash, PowerShell, or similar tools.
Experience supporting Adobe Creative Cloud, high-performance creative workstations, and media production workflows.
Familiarity with Google Workspace and SaaS application administration.
Knowledge of enterprise networking, wireless infrastructure, firewalls, and VPN technologies.
Experience supporting Microsoft Teams Rooms and conference room audiovisual systems.
Previous experience in advertising, marketing, media, or creative production organization.
Relevant technical certifications, including CompTIA Network+, Apple Certified IT Professional, Jamf certifications, or Microsoft certifications.

Core Competencies

Advanced Technical Troubleshooting:Demonstrates strong diagnostic skills and the ability to resolve complex technical issues.
Customer Service: Provides responsive, professional technical assistance with a focus on employee productivity.
Ownership and Accountability: Independently manages technical issues through resolution and follows up appropriately.
Collaboration: Works effectively with IT leadership, colleagues, vendors, and business stakeholders.
Adaptability: Responds effectively to changing priorities, technologies, and business requirements.
Continuous Improvement: Identifies opportunities to improve system reliability, security, and operational processes.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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