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SG
Mechanical Engineer IV
Smiths Group
Morton Grove, IL
- $115,398 to $144,247 USD / year
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our…
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Infrastructure Engineer III
Subaru
Camden, NJ
- $120,000 to $140,000 USD / year
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Scientist/Engineer, Biologics Technical Operations - Lilly Medicine Foundry
Eli Lilly and Company
United States
The Scientist/Engineer – Technical Operations becomes an expert in their assigned area, Small Molecule, Hybrid, or Biologics, and serves as a key integrator with Process Engineering,…
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Field Engineer
Hoar
Dallas, TX
The Field Engineer is responsible to help facilitate project delivery and administrative requirements related to planning, management and communication through effective day-to-day…
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Vulnerability Management Engineer
D2 Technical Services
St. Louis, MO
D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly…
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KC
Associate Test Engineer, Analytical Instrumentation
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon…
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Production Engineer
V2X
Indianapolis, IN
V2X Aerospace Solutions is seeking an engineer or technician with electrical background to support manufacturing and repair of Aerospace and Defense electrical and RF systems. The candidate…
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Chief Engineer- Production
V2X
Indianapolis, IN
Role Overview: V2X is seeking a Production Chief Engineer within the Weapons System Integration (WSI) Team in Indianapolis, Indiana. The Production Chief Engineer (CE) serves as the primary…
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Solution Architect – II – AWS / Agentic AI
INSPYR Solutions
Dallas, TX
No single candidate needs the full stack. The three hires together should cover it: one Rust-focused senior, one Python-focused senior, and a staff engineer who leans one way or the other.
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Manufacturing Engineering Technician I - 3rd Shift
Bradford White Corporation
Middleville, MI
The Manufacturing Engineer Technician I performs various technical tasks associated with supporting manufacturing processes or equipment. Technical tasks include performance…
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Quality Engineer
CGT U.S. Limited
TX
We are CURRENTLY seeking a Quality Engineer to join our growing team!
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GPU Design Verification Engineer
ON, CA
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Director Consulting
Geocomp Solutions Inc.
United States
- $145,000 to $165,000 USD / year
Professional Engineer (PE) license - Geotechnical or Geostructural background required
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Electrical Engineer IV
Quanta Power Solutions, LLC
Birmingham, AL
The Electrical Engineer will be responsible for the design and development of electrical
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Instrumentation Engineer, Sr
Quanta Power Solutions, LLC
Birmingham, AL
Quanta Power Solutions is seeking a highly experienced Senior Instrumentation Engineer to lead the design, development, and implementation of instrumentation, controls, and automation…
Added 3 mins ago
Instrumentation Engineer IV
Quanta Power Solutions, LLC
Birmingham, AL
Quanta Power Solutions, a Quanta Services company (NYSE: PWR), is seeking a highly experienced Instrumentation Engineer IV to lead the design, development, and implementation of…
Added 4 mins ago
Manufacturing Engineer
Hydro
Phoenix, AZ
The Manufacturing Engineer – Extrusion is responsible for developing, implementing, and continuously improving manufacturing processes for aluminum fabricated components and assemblies.…
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Factory Manager
Randstad USA
Garland, TX
- $120,000 to $150,000 USD / year
…surfaces is hiring an on-site Industrial Software & Automation Engineer. In this role, you will take technical ownership of plant software, automated controls diagnostics, and systems…
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Electrical Engineer
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Waco, TX
- $120,000 to $145,000 USD / year
An Electrical Engineer is needed for a leading manufacturing organization. The Electrical Engineer is responsible for evaluating manufacturing systems, driving process improvements, and…
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Engineer, Quality
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United States
The Quality Engineer is responsible for reviewing and addressing supplier performance and initiating continual conducting internal audits to ensure compliance with applicable laws,…
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Global Treasurer
Perficient
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Principal Engineer, Clinical Data and AI Platforms
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Work at Home, CT · Work At Home, CA · Work At Home, FL · Work At Home, IL · Work At Home, MA · Work At Home, NJ · Work At Home, NY · Work At Home, PA · Work At Home, RI · Work At Home, TN · Work At Home, TX · Work At Home, VA · Work At Home, WA
…into insight for patients, providers and payers. As Principal Engineer, you'll design and build that platform on Google Cloud, and lead how our teams use AI agents to develop and operate…
Added 6 mins ago
Specialist, Engineering Services
US AMR-Jones Lang LaSalle Americas, Inc.
Chicago, IL
The Operating Engineer has a strong focus on operating, maintaining, troubleshooting, and repairing facility equipment on all systems. In order to successfully complete daily/weekly work…
Added 6 mins ago
Specialist, Engineering Services
US AMR-Jones Lang LaSalle Americas, Inc.
Chicago, IL
The Operating Engineer has a strong focus on operating, maintaining, troubleshooting, and repairing facility equipment on all systems. In order to successfully complete daily/weekly work…
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Trainee Engineer
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Chicago, IL
The Apprentice/Helper Engineer will assist with general engineering operations, performing preventive maintenance, and continuous monitoring and operation of all building systems. The…

Erwin Penland LLC

IT Support Engineer

Greenville, SC, United States

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Job details

Experience: 3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Agency:

Omnicom Advertising

Job Function:

Technology

Job Subfunction:

IT Support

Job Description:

IT Support Engineer – EP+Co

Overview

EP+Co is seeking an experienced, customer-focused IT Support Engineer to provide advanced technical support and assist with the management of technology systems within a fast-paced advertising and marketing agency.

This position will serve as a key technical resource responsible for resolving complex hardware, software, endpoint management, and connectivity issues while supporting the day-to-day technology needs of employees. The role requires strong expertise in Apple macOS environments, experience with Microsoft 365, and the ability to troubleshoot and resolve technical issues independently.

The IT Support Engineer will collaborate with IT leadership, internal teams, and external technology partners to maintain a reliable, secure, and efficient technology environment that supports the agency's business operations and creative workflows.

Job Details

This role will be based in our Greenville, SC office
Hybrid – Monday and Friday are remote. Tuesday, Wednesday and Thursday in the office. Other office days may be required based on job needs.
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Key Responsibilities

Technical Support and Troubleshooting

Provide technical support for on-site and remote employees, including escalated issues requiring advanced troubleshooting.
Diagnose and resolve complex macOS, Windows, hardware, software, and network connectivity problems.
Support creative production workstations, peripherals, and specialized software applications.
Investigate recurring technical issues, identify root causes, and recommend long-term solutions.

Endpoint and Device Management

Administer and support Apple devices using Jamf Pro and Apple Business Manager.
Manage device enrollment, configuration profiles, application deployments, operating system updates, and security policies.
Assist with device lifecycle management, hardware inventory, and replacement planning.
Support endpoint security, patch management, and compliance requirements.
Develop and maintain standardized device configurations and deployment procedures.

Application and Collaboration Platform Support

Provide technical administration and support for Microsoft 365, including Teams, OneDrive, SharePoint, and Outlook.
Troubleshoot Adobe Creative Cloud and other applications used in creative production.
Assist with Microsoft Entra ID, user provisioning, access management, and multifactor authentication.
Support cloud-based business applications, shared file systems, and collaboration tools.
Coordinate with software vendors and external partners to resolve application-related issues.

IT Operations and Infrastructure Support

Troubleshoot wired and wireless connectivity, VPN access, DNS, DHCP, and related network services.
Assist with administration and troubleshooting of conference room technology and audiovisual systems.
Participate in infrastructure upgrades, technology deployments, and IT improvement initiatives.
Maintain technical documentation, system configurations, support procedures, and asset records.
Assist with onboarding and offboarding processes, including user access, equipment preparation, and account deprovisioning.
Identify opportunities for automation, process improvement, and increased operational efficiency.

Required Qualifications

3–5 years of experience in desktop support, IT support engineering, or a similar technical role.
Strong hands-on experience supporting and troubleshooting Apple macOS environments.
Experience with device management platforms, preferably Jamf Pro.Working knowledge of Microsoft Windows and Microsoft 365 applications.
Experience troubleshooting network connectivity, software, hardware, and authentication issues.
Understanding of endpoint security, patch management, and IT operational best practices.
Strong analytical, problem-solving, documentation, and customer service skills.
Ability to independently prioritize and resolve complex technical issues.
Effective communication skills and ability to work with both technical and nontechnical employees.
Ability to provide consistent on-site support at the Greenville office.

Preferred Qualifications

Experience administering Jamf Pro and Apple Business Manager.
Familiarity with Microsoft Entra ID, Intune, and Microsoft 365 administration.
Experience with scripting and automation using Bash, PowerShell, or similar tools.
Experience supporting Adobe Creative Cloud, high-performance creative workstations, and media production workflows.
Familiarity with Google Workspace and SaaS application administration.
Knowledge of enterprise networking, wireless infrastructure, firewalls, and VPN technologies.
Experience supporting Microsoft Teams Rooms and conference room audiovisual systems.
Previous experience in advertising, marketing, media, or creative production organization.
Relevant technical certifications, including CompTIA Network+, Apple Certified IT Professional, Jamf certifications, or Microsoft certifications.

Core Competencies

Advanced Technical Troubleshooting:Demonstrates strong diagnostic skills and the ability to resolve complex technical issues.
Customer Service: Provides responsive, professional technical assistance with a focus on employee productivity.
Ownership and Accountability: Independently manages technical issues through resolution and follows up appropriately.
Collaboration: Works effectively with IT leadership, colleagues, vendors, and business stakeholders.
Adaptability: Responds effectively to changing priorities, technologies, and business requirements.
Continuous Improvement: Identifies opportunities to improve system reliability, security, and operational processes.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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