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ERCOT

ERCOT System Operations Training Instructor

Austin, TX, United States

$96,000 - $132,000

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Job details

Pay: $96,000 - $132,000
Experience: Senior Level: Requires minimum 5 years job related work experience in excess of degree requirements
Posting language: English
Posted: Nov 3, 2026

Original job description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Operations Training Instructor is responsible for the design, development, implementation, and maintenance of power system training programs supporting ERCOT System Operations. Maintains familiarity with current ERCOT systems, protocols, operating guides, and procedures, and applies operational knowledge to the development of training. Supports the development of training programs, documenting the basis of training, and utilizing multimedia in the presentation of course materials. Support or conduct simulation training and development and provide classroom training for ERCOT System Operators and Market Participants as needed.

JOB DUTIES

Operations Training Instructor

Develops, designs, and maintains Continuing Education Hours for simulator, classroom, and on-the-job-training
Develops and delivers classroom training
Design, develop, and maintain scenarios for use in simulator training
Provides training for staff on processes, operating and market systems, programs, and developments
Employs systematic methodologies in the creation and delivery of classroom, simulator, and on-the-job-training materials
Develops and maintains ERCOT System Operating Training Procedures to support the department and ensure compliance with NERC Reliability Standards, Protocols and ERCOT Guides
Prepares progress reports for management
Performs the duties of an ERCOT System Operator as required
Responsible for the analysis, design, development, implementation, and maintenance of training and seminars as well as the educational and training materials used to support system goals and operational objectives

Operations Training Instructor Senior (above plus)

Serves as Subject Matter Expert for the team or department
Fosters and leverages strong working relationships with other internal departments
Lends professional expertise to guide projects and help teammates assigned by manager
Acts as mentor and advisor to less experienced personnel
Demonstrates skills as an expert user of grid applications, market applications, simulator, and other training tools
Pursues innovations in technology and methods of presentation to continuously upgrade and advance the training program
Contributes to the analysis, design, and development of new training material to be used in the classroom, simulation, seminars, or on-the-job training to support operational goals and objectives
Implements, executes, and maintains existing training material used in the classroom, simulation, seminars, and on-the-job training to support operational goals and objectives
Develops, designs, and maintains NERC Continuing Education Hours for simulator, classroom, seminars, or on-the-job training
Periodically responsible, as scheduled by the Manager of Operations Training, for the coordination, design, development, implementation, and maintenance of individual training cycles including: o The quality and content of material in the cycle o The coordination of SMEs and Training Specialists used in executing the training cycle o The incorporation of both classroom and OTS material o The support of NERC Continuing Education criteria and NERC compliance documentation as required
Prepares reports for management as requested
Performs other duties as assigned

CERTIFICATIONS

NERC Certification preferred and MUST be obtained within 1 year of start date
ERCOT Certification preferred and MUST be obtained within 1 year of start date

REQUIRED EXPERIENCE

Level 2: Requires minimum 1 year job related work experience in excess of degree requirements with a minimum of 1 year experience with Learning Management Systems, Proficient with Microsoft Office suite and Microsoft SharePoint
Senior Level: Requires minimum 5 years job related work experience in excess of degree requirements

Salary and level will be based on overall experience as determined by ERCOT.

PREFERRED EXPERIENCE

Experience with Energy Management System (EMS) / Market Management System (MMS). May design and develop training for System Operators on EMS/MMS changes and upgrades
Experience in system operations, systems operations support, or EMS/grid application development and support
Experience in the ERCOT market
Experience with Dispatch Transmission Simulator – DTS
Knowledge of Quality Training Systems (QTS) and/or Quality Training Database (QTD)
Become a subject matter expert on at least one operations desk position
Experience utilizing AI for coursework

EDUCATION

Bachelor's Degree: Education, Learning & Development, Engineering, Information Technology, Business Administration, or related discipline (Required)
or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

WORK LOCATION – Taylor, TX:

Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management (Will be onsite more than 2 days a week during training cycles)
Remote work is required to be performed from your Texas residence
Employees may opt to work on-site more than required or 100% of the time

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-Hybrid,

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$96,000 - $132,000

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More about this job

Skills

Regulatory compliance
Documentation
Learning management systems
Microsoft Office
Microsoft SharePoint
EMS
DTS
Computer technology

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