Jobs in the United States

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Added just now
Software Engineer
Robert Half
Jacksonville, FL
Design, develop, and maintain applications and integration solutions that support the movement of data across internal systems and external partner platforms.
Added just now
HI
Institutional Giving Officer HBR
HOMEBOY INDUSTRIES
South Gate, CA
- $70,000 to $80,000 USD / year
…nationwide IT asset disposition services, including certified data destruction, refurbishment/remarketing, and responsible recycling . Homeboy Threads offers reuse and recycling services…
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Sales LDP Program Manager
Gallo
Philadelphia, PA
You’ll also design and execute impactful programs, including internships, recruiting conferences, and development initiatives that enhance candidate engagement and retention. By leveraging…
Added 1 min ago
Community Affairs Manager
Nscale
United States
Design and deliver a structured community engagement program for the project.
Added 1 min ago
Human Resources Manager
Viceroy Park Avenue
New York, NY
…represents an exciting new chapter for the globally recognized, design-forward hospitality brand. We are seeking motivated, hospitality-driven professionals who are passionate about…
Added 1 min ago
Senior Controls Development Engineer
Seakeeper Inc
Leesport, PA
Design and implement control algorithms in MATLAB and Simulink that translate functional requirements into tested, production-ready software.
Added 1 min ago
Staff Technical Program Manager - AI/ML
Sony Interactive Entertainment (SIE)
Austin, TX
…environment, collaborating with teams-across Engineering, Product and Design. Further, you will be immersed in AI/ML technologies, tools and processes, as you help to advance our technical…
Added 1 min ago
Staff Technical Program Manager - AI/ML
Sony Interactive Entertainment (SIE)
San Mateo, CA
…environment, collaborating with teams-across Engineering, Product and Design. Further, you will be immersed in AI/ML technologies, tools and processes, as you help to advance our technical…
Added 2 mins ago
Senior Manager, Data Science - Model Risk
Capital One
Richmond, VA · McLean, VA
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the…
Added 2 mins ago
AI Engineer 4 (AI Foundations)
Capital One
NY · McLean, VA · San Jose, CA
Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search,…
Added 2 mins ago
Senior Manager, Data Science - Model Risk
Capital One
McLean, VA · Richmond, VA · NY · Riverwoods, IL
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the…
Added 2 mins ago
Applied Researcher 5 (AI Foundations)
Capital One
NY · McLean, VA · Cambridge, MA · San Jose, CA
Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers…
Added 2 mins ago
Finance Transformation Manager
Grant Thornton
Charlotte, NC · Dallas, TX · Houston, TX · NY · Philadelphia, PA · Arlington, VA
…operations functions, both process-related and reporting, as well as design and implement sustainable models that streamline operations, and comply to business needs. This role looks beyond…
Added 2 mins ago
Opto-Mechanical Design Engineer
KLA Corporation
Ann Arbor, MI
…manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor…
Added 2 mins ago
Staff Software Engineer
Western Governors University
Salt Lake City, UT
A demonstrated capability in one or more design methodologies, such as Object-oriented design, Function-oriented design, data-centered design, and the notations appropriate for each.
Added 3 mins ago
Software Tool Developer
System Studies and Simulation, Inc.
Huntsville, AL, AL
Design, develop and deploy custom SharePoint applications to manage and track structured and unstructured data.
Added 3 mins ago
Portfolio Advisor, Prospect Development
UNIVERSITY OF AZ FOUNDATION
Tucson, AZ
…sophisticated portfolio management, prospect strategy, and data-informed decision making. This position requires the ability to lead through influence and relationship building across…
Added 3 mins ago
HD
Senior Client Partner
Horizontal Digital
St. Louis Park, MN
- $125,000 to $165,000 USD / year
…And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for…
Added 3 mins ago
HD
Executive Client Partner
Horizontal Digital
St. Louis Park, MN
- $165,000 to $185,000 USD / year
…And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for…
Added 3 mins ago
TT
Product Manager, Supply Chain
True Talent Solutions Partners
Los Angeles, CA
- $175,000 to $200,000 USD / year
- Use AI-assisted tools to prototype solutions, query data, work with APIs, and contribute code when useful.
Added 3 mins ago
HH
Lead Creative Program Manager
Hinge Health
San Francisco, CA
- $150,000 to $206,800 USD / year
- AI- and data-forward in your approach: you use automation, dashboards, experiments, and metrics to inform decisions and continuously improve how teams work.
Added 4 mins ago
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman Group
New York, NY · Boston, MA · Chicago, IL · Washington, DC
…solutions that win. We modernize technology and harness value from data and analytics. We build resilience so our clients are ready for tomorrow’s risks and optimize operations for the…
Added 4 mins ago
Cyber Security Operations Center Analyst / AI-Automation Engineer
Micron Technology, Inc.
Boise, ID
…incidents across endpoint, identity, network, cloud, email, and data-security environments. Hunt for malicious or anomalous activity, and correlate telemetry across security platforms to…
Added 4 mins ago
Enterprise Solutions Strategist, AACU Enterprise Solutions and Innovation
United States
…Airlines Credit Union. This role focuses on enterprise solution design, cross-platform alignment, and long-term technology strategy to ensure systems, platforms, and integrations support…
Added 4 mins ago
CO
Chief Information Officer
City of Alexandria
Alexandria, VA
- $141,481.34 to $253,368.44 USD / year
Provide thought leadership on emerging technologies, artificial intelligence, data, and responsible technology use.

ERCOT

Client Services Account Manager

Taylor, TX, United States

$66,000 - $91,000

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Job details

Pay: $66,000 - $91,000
Posting language: English
Posted: Nov 3, 2026

Original job description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

Serves as the primary point of contact between ERCOT and current and prospective Market Participants, managing relationships and facilitating registration and qualification processes. Resolves inquiries, issues, and disputes independently, ensuring responses are timely, accurate, and consistent with ERCOT's governing documents. Maintains deep subject matter expertise in ERCOT market protocols, rules, and business processes, and represents ERCOT authoritatively in cross-functional interactions with Market Participants and internal business areas.

JOB DUTIES

Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture.
Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Contributes to specific objectives and outcomes as directed.

ADDITIONAL JOB DUTIES

Level 1

Establishes and develops an effective business relationship with each assigned Market Participant
Facilitates timely and accurate resolution of day-to-day operational issues on behalf of Market Participants using established ERCOT processes
Assists Market Participants in meeting registration and qualification requirements
Develops subject matter expertise on ERCOT grid and market operations to identify, contribute to the design of, and deliver training to market participants
Develops account plans to identify and execute tasks aligned with each Market Participant’s needs and based on a solid understanding of their operational interactions with ERCOT
Facilitates communication between Market Participants and various ERCOT departments and promotes effective interdepartmental working relationships
Builds knowledge of ERCOT market protocols, ERCOT’s operations and business functions in order to be an effective liaison between ERCOT and Market Participants on a wide range of subjects across most of ERCOT’s functions
Applies ERCOT protocols and business procedures consistently with all Market Participants under strict confidentiality
Assists with projects and process improvements, as necessary, to resolve Market Participants’ business issues
Participate in projects, process improvements, and stakeholder activities as required
Represents ERCOT in operational discussions, trainings, or stakeholder forums as required
Coordinates or facilitates/participates, as needed, in stakeholder processes to support ERCOT and Market Participants

Level 2 - Above +

Maintains and enhances effective strategic business relationships with each assigned Market Participant
Independently resolve most Market Participant inquiries, issues, and disputes with sound judgment
Grows knowledge in ERCOT market and operations to identify, contribute to the design of market education, and deliver training to market participants
Guides communication between Market Participants and various ERCOT departments and promotes effective interdepartmental working relationships to assist in developing mutual team goals
Maintains and expands knowledge of ERCOT market protocols, ERCOT’s operations and business functions in order to be an effective liaison between ERCOT and Market Participants on a wide range of subjects across most of ERCOT’s functions
Advises Market Participants in meeting registration and qualification requirements
Participates actively in projects and process improvements, as necessary, to resolve Market Participants’ business issues
Actively participate in projects and process improvement efforts
Serve as an emerging subject-matter expert in multiple ERCOT business domains

Level Senior - Above +

Demonstrates leadership in collaborative problem solving and in resolution of day-to-day operating issues on behalf of Market Participants
Shares strong subject matter expertise in one or more areas of ERCOT’s operations to provide in-depth knowledge for Client Services
Manages complex business relationships between ERCOT and assigned Market Participants
Supports and encourages to team members to achieve a high standard in professionalism, client interaction and personal development
Assists in the creation and maintenance of documentation, procedures, and training materials for Client Services personnel
Gives guidance and advice to Market Participants on ERCOT protocols and business procedures consistently while maintaining strict confidentiality
Develops expertise in ERCOT market and operations
Identifies opportunities and contributes to the design and delivery of market education training to market participants
Guides and leads effective interdepartmental working relationships and assists in developing mutual team goals
Coordinates stakeholder processes to support ERCOT and Market Participants
Serves as mentor to less experienced co-workers in Client Services

EXPERIENCE

Requires minimum 2 years of industry or job-related experience preferred, ideally within the electric energy or electric utility industry
Requires understanding of competitive electric markets and interconnected transmission/distribution system operations
Prefer experience with mission-critical data processing, customer service, collaboration, and multitasking

EDUCATION

Bachelor's Degree : Engineering, Finance, Business, Computer Science, or related field; or equivalent experience

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$66,000 - $91,000

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