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Cloud Engineer
The Howard University
United States
We are seeking a Cloud Engineer for the university's new data team.
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Senior Data Engineer
The Howard University
United States
We are hiring a Senior Data Engineer for Howard University's new data team.
Added 1 min ago
Intern Engineer - Summer 2027
HNTB
White Plains, NY
Assists Engineer with research, development and design of projects.
Added 3 mins ago
Senior Solutions Engineer
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We are hiring a Senior Solutions Engineer to own the demo and the technical win on our largest enterprise deals. This is a true pre-sales role: you partner with our Enterprise Account…
Added 3 mins ago
M
Process Engineer
MacLean-Fogg
Farmington Hills, MI
- $75,000 to $85,000 USD / year
MacLean-Fogg is seeking a Process Engineer for our Farmington Hills, MI manufacturing facility. In this role, you'll optimize manufacturing processes, troubleshoot equipment and process…
Added 10 mins ago
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Senior TypeScript Backend Engineer
Jobgether
Remote, United States
- $50 to $90 USD / hour
…discovery as its first use case. As a Senior TypeScript Backend Engineer, you will contribute hands-on technical expertise to the design and implementation of a scalable, distributed…
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Lead Solutions Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Solutions Engineer based in the United States.
Added 11 mins ago
Space Lasers Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
As a SpaceX optical engineer, you will be responsible for free-space optical system design, validation, and operation. You will shape the future of laser communication systems and directly…
Added 11 mins ago
Optical Engineer, Satellites (Starlink)
SpaceX
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As a SpaceX optical engineer, you will be responsible for free-space optical system design, validation, and operation. You will shape the future of laser communication systems and directly…
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Mechanical Engineer - Satellite Payload (Starlink)
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As a mechanical design engineer within the satellite payload group you will get to solve complex structural, thermal, and electromechanical problems on the various space grade hardware that…
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Mechanical Engineer, Satellite Harnessing (Starlink)
SpaceX
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As an Avionics Design Engineer on the Starlink team, you will own harness design from concept and component selection, through to production, qualification, and system integration. This…
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Harness Design Engineer, Satellites (Starlink)
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As an Harness Design Engineer on the Starlink team, you will own harness design from concept and component selection, through to production, qualification, and system integration. This…
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Principal DFT Engineer
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SiTime is seeking a seasoned Principal DFT Engineer to lead the DFT architecture, implementation, verification, and signoff of complex digital blocks and subsystems. The successful…
Added 12 mins ago
Principal Analog Mixed-Signal Design Engineer
SiTime Corporation
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Supervise and review block designer work and hold design review
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Plant Engineer III
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- $109,779.21 to $139,968.5 USD / year
…daily operations, plant improvements, process improvements, design, equipment acquisition, plant breakdown and analysis, and recommending corrective actions. Ensures operational activities…
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Transportation Engineer Senior ($4,000 Hiring Incentive)
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The Senior Resident Engineer (SRE) is the unit supervisor of two units within the District. The SRE will provide direct oversight and supervision of the unit(s) and all unit staff; provides…
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Ground Software Lead Engineer/Architect
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Northrop Grumman’s Space Sector is seeking a Ground Software Lead Engineer/Architect (Level 6) to join our team of highly qualified, diverse professionals within the Western Region Software…
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Systems Engineer: Electrical - Level 1 or 2 (AHT)
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The Electrical Systems Engineer serves as a primary bridge between the Systems Engineering and Electrical Design. The role requires a strong grasp of system‑level requirements and…
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Lead Principal Electrical Engineer III or IV (SBI LOE3)
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Prepares and presents electrical engineering materials for Requirements and Design Reviews.
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Propulsion Engineer : Level 2/3
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The Energetics Engineering team in the Mechanical and Energetics Department is hiring for a Propulsion Engineer : Level 2/3 located in Chandler, Arizona.
Added 16 mins ago
Senior Data Engineer
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…collaborative, agile team environment. Engineers at Consumer Cellular design elegant technical solutions for complex product requirements, deliver high quality code as part of a fast-moving…
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Lead Solution Architect with AI Experience
Deloitte
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Guiding engineering teams through solution design, Amazon Bedrock integration, Anthropic Claude implementation, application programming interface strategy, security controls, and production…
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Senior Quality Systems Specialist
Medtronic
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…growth and cross-functional collaboration as we work together to engineer the…
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Senior Principal RF Engineer
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The Advanced Effector Guidance Systems Team is searching for a Senior Principal Electrical Systems Engineer with experience in developing RF subsystems, Radars or RF seekers. The role of…
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RF Data Link Engineer II
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…designing wireless communication and data links. This role includes design and test activities that span preliminary design to integration. Products we develop support data link…

ERCOT

Client Services Account Manager

Taylor, TX, United States

$83,000 - $114,000

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Job details

Pay: $83,000 - $114,000
Posting language: English
Posted: Jun 5, 2026

Original job description

Taylor, TX

Full time

R2283

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

Serves as the primary point of contact between ERCOT and current and prospective Market Participants, managing relationships and facilitating registration and qualification processes. Resolves inquiries, issues, and disputes independently, ensuring responses are timely, accurate, and consistent with ERCOT's governing documents. Maintains deep subject matter expertise in ERCOT market protocols, rules, and business processes, and represents ERCOT authoritatively in cross-functional interactions with Market Participants and internal business areas.

JOB DUTIES

Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture.
Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Contributes to specific objectives and outcomes as directed.

ADDITIONAL JOB DUTIES

Level 1

Establishes and develops an effective business relationship with each assigned Market Participant
Facilitates timely and accurate resolution of day-to-day operational issues on behalf of Market Participants using established ERCOT processes
Assists Market Participants in meeting registration and qualification requirements
Develops subject matter expertise on ERCOT grid and market operations to identify, contribute to the design of, and deliver training to market participants
Develops account plans to identify and execute tasks aligned with each Market Participant’s needs and based on a solid understanding of their operational interactions with ERCOT
Facilitates communication between Market Participants and various ERCOT departments and promotes effective interdepartmental working relationships
Builds knowledge of ERCOT market protocols, ERCOT’s operations and business functions in order to be an effective liaison between ERCOT and Market Participants on a wide range of subjects across most of ERCOT’s functions
Applies ERCOT protocols and business procedures consistently with all Market Participants under strict confidentiality
Assists with projects and process improvements, as necessary, to resolve Market Participants’ business issues
Participate in projects, process improvements, and stakeholder activities as required
Represents ERCOT in operational discussions, trainings, or stakeholder forums as required
Coordinates or facilitates/participates, as needed, in stakeholder processes to support ERCOT and Market Participants
Level 2 - Above + Maintains and enhances effective strategic business relationships with each assigned Market Participant
Independently resolve most Market Participant inquiries, issues, and disputes with sound judgment
Grows knowledge in ERCOT market and operations to identify, contribute to the design of market education, and deliver training to market participants
Guides communication between Market Participants and various ERCOT departments and promotes effective interdepartmental working relationships to assist in developing mutual team goals
Maintains and expands knowledge of ERCOT market protocols, ERCOT’s operations and business functions in order to be an effective liaison between ERCOT and Market Participants on a wide range of subjects across most of ERCOT’s functions
Advises Market Participants in meeting registration and qualification requirements
Participates actively in projects and process improvements, as necessary, to resolve Market Participants’ business issues
Actively participate in projects and process improvement efforts
Serve as an emerging subject-matter expert in multiple ERCOT business domainsEXPERIENCE
Requires minimum 2 years of industry or job-related experience preferred, ideally within the electric energy or electric utility industry
Requires understanding of competitive electric markets and interconnected transmission/distribution system operations
Prefer experience with mission-critical data processing, customer service, collaboration, and multitasking

EDUCATION

Bachelor's Degree : Engineering, Finance, Business, Computer Science, or related field; or equivalent experience

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$83,000 - $114,000

The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers,) and municipal-owned electric utilities.

ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.

The medical, dental, vision (https://www.ercot.com/files/docs/2023/11/29/Benefits-Highlights-2024.pdf) , and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans (https://www.ercot.com/files/docs/2019/09/23/ERCOT_401K_Sept_2019_FINAL.pdf) are available to help employees plan for the future.

The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student's desired career path.

Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher.

The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT.

The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT’s engineering groups.

The GMS Development Program (GDP) is designed to provide entry-level and early career professionals with the skills necessary to become successful Power System and Computer Engineers.

The program, which is based in ERCOT’s Grid and Market Solutions (GMS) Department, will provide experience in day-to-day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one-on-one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering.

The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position - providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.

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