IT Infrastructure Engineer

IT Infrastructure Engineer Location: West Des Moines, IA (Mostly Off-Site) Employment Type: Full-Time

• Oversee infrastructure lifecycle management, capacity planning, and service reliability improvements.

• Develop automation, scripts, and technical solutions that improve operational efficiency and reduce manual processes.

• Collaborate with IT teams and business stakeholders to support enterprise initiatives, system integrations, and technology enhancements.

• Mentor and provide technical guidance to team members while evaluating emerging technologies and recommending opportunities for improvement.

What You’ll Bring:

Education:

• High school diploma or equivalent required.

• Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.

Experience:

• Significant experience in enterprise infrastructure administration, engineering, networking, or systems troubleshooting.

• Experience designing, implementing, or supporting complex infrastructure and platform solutions.

• Experience leading infrastructure projects, architecture reviews, or enterprise technology initiatives preferred.

• Experience troubleshooting complex production issues and supporting infrastructure reliability, security, and performance.

• Experience working with cloud, on-premises, or hybrid technology environments.

Knowledge, Skills, and Abilities:

• Advanced knowledge of enterprise infrastructure technologies, including server, storage, compute, networking, and cloud environments.

• Strong understanding of Microsoft operating systems, Active Directory, Entra ID, DNS, DHCP, and enterprise identity management.

• Experience with Microsoft Azure, Azure Local (Azure Stack HCI), Hyper-V, and hybrid cloud infrastructure.

• Knowledge of enterprise networking technologies, including LAN/WAN, Cisco Nexus, Meraki, and firewall solutions such as Palo Alto or Fortinet.

• Familiarity with voice and unified communications platforms, including VoIP, Webex Calling, contact center solutions, and cloud telephony.

• Experience with Microsoft 365 collaboration technologies, including Exchange Online, SharePoint Online, and Microsoft Teams.

• Strong understanding of infrastructure security, vulnerability management, monitoring, capacity planning, and operational best practices.

• Ability to automate infrastructure processes through scripting, tooling, and operational improvements.

• Strong analytical, troubleshooting, and problem-solving skills with the ability to resolve complex technical challenges.

• Excellent communication, collaboration, and technical mentorship skills, with the ability to work effectively across teams.

• Strong organizational skills and ability to manage multiple priorities while maintaining accurate technical documentation.

• Microsoft, Cisco, or other relevant infrastructure certifications are a plus.

Physical Requirements:

• Ability to work at a computer for extended periods, including frequent use of a keyboard and monitor.

• Occasional standing, walking, bending, reaching, and lifting up to 50 pounds.

• Ability to communicate effectively in a professional work environment.

• Participation in an on-call support rotation and occasional work outside normal business hours is required.

Where You’ll Work:

• Location: West Des Moines, IA (Mostly Off-Site)

• Travel: Infrequent travel (less than 5%)

EquiTrust is committed to fostering an inclusive workplace where employees feel respected, valued, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and experiences and encourage candidates to apply even if they do not meet every preferred qualification listed.

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