Retail Operations Support Specialist II

Build the Future with Us - EquipmentShare is Hiring a Retail Operations Support Specialist II

At EquipmentShare, we’re not just filling a role - we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Retail Operations Support Specialist II at our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Retail Operations Support Specialist will work cross functionally between operations and retails sales within an assigned area of responsibility. The team member will support sales and purchasing to establish optimal inventory levels that are led by data and metrics.

Primary Responsibilities

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• Implement and be responsible for administrative controls with weekly metrics that report out to key cross function stakeholders.
• Cross functional support between operations and retail sales for assigned areas.
• Work cross functionally with sales and purchasing to establish optimal inventory levels and replenishment plans to ensure availability and minimize wasted stock. This includes monitoring, minimizing, and approving all retail equipment transfers between dealerships.
• Lead the creation of metrics and reporting that helps inform and support the critical areas that allow the business to sustain long term profitability and support decision making.
• Lead RPO quoting and processing.
• Monitor aging retail inventory for the region and propose a plan for rental fleet installation.
• Retail to Rental – Liaison between corporate finance/fleet and field operations ensuring compliance in all retail to rental transactions.
• Lead retail equipment intake compliance nationwide including OEC validation, T3 installation, and fleet operations requirements.
• Prepare and distribute in depth analytical reporting for the retail operations team
• Manage the company's RPO program including payments, quotes, and invoicing
• Prepare and distribute monthly OEM presentations detailing sales plans, forecast, and aging inventory
• Ad hoc Looker dashboard maintenance

Why EquipmentShare?

Because we do things differently - and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business - it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals - tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events and quarterly team activities
• 16 hours of paid volunteer time per year - give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change - we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications

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• Prior equipment rental industry experience.
• Prior retail sales industry experience is a plus.
• Expert level Google suite skills including, but not limited to Sheets, Gmail, Pages, etc.
• Highly skilled project management and collaborative alignment capabilities.
• Demonstrates strong analytical, mathematical, and complex problem-solving skills.
• Self-starter with the ability to work independently.

Education and Experience

• Bachelor's degree in business or comparable experience.
• At least 2 years of professional experience.

Physical Requirements:

• Must be able to sit for prolonged periods at a desk and work on a computer.

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.