Human Resources Generalist

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required trainings, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.

This position is a fully onsite, employee-facing role that requires in-person interaction and direct service delivery to employees of ECS. Due to the essential nature of the duties and the need for consistent in-person engagement with employees, remote work or work-from-home arrangements are not available for this position.

SALARY:

External Candidates: $43.27 - $43.92/Hour

Internal Candidates: $44.57 - $45.22/Hour Based on Longevity

POSITION SUMMARY

Reporting to the Director of Human Resources, the HR Generalist serves as a key point of contact, as part of a team of HR professionals, for employee relations and human resources administration processes, monitoring the full employment cycle for an assigned client group.

Working from a solutions-focused and compliance-minded framework, the position holds a depth of knowledge in the Human Resources field, maintaining an up-to-date understanding of local, state and federal regulatory labor law as well as internal policies and Union labor contract.

This role demonstrates strong collaborative partnerships with all stakeholders and works to resolve conflicts and maintain a positive, safe and productive relationship inside the department and across the organization. The role demonstrates enthusiasm and warmth in greeting, assisting, supporting and fielding all staff requests no matter how big or small. This is an on-site customer-centric position working in our HR offices that fosters a welcoming environment for staff, consistent with our open-door policy.

PRIMARY DUTIES AND RESPONSIBILITIES

• Communicate effectively and model integrity, fairness, and ethical business practices.
• Works collaboratively with Senior HR leadership to find solutions to HR issues while maintaining impeccable confidentiality, diplomacy and tact.
• Moves quickly to address employee relations concerns by providing consult to middle and senior management on employee policies, Union labor contract and statutory compliance for all aspects of employment.
• Support the HR Open Door Policy by providing support to staff who visit the HR office.
• In partnership with Senior HR Generalist on compliance matters and provides hands-on systems support to ensure all recordkeeping measures, onboarding/off boarding, leave of absence and ADA reasonable accommodation requests are managed according to the highest level of quality control.
• Serves as the primary onboarding/off-boarding facilitator performing necessary data entry and forms processing so that timely payroll and HRIS processes are maintained.
• Supports employees and program/department leadership providing timely, thoughtful responses on questions regarding policies, procedures, and union work rules.
• Ensures adherence to all recordkeeping compliance requirements including I-9, EEO-1, employee records maintenance and file keeping with a focus on the highest measures of confidentiality. Monitors employee acknowledgements as policies and procedures are updated, sending out and collecting electronic and wet signatures as needed.
• Maintains employee records both HRIS and hard copy, responding to verifications of employment, EDD and other record requests as needed.
• Assists Senior HR Generalist with reasonable accommodation requests.
• Provide back-up support when HR colleagues take time off.
• May attend job fairs and visit a variety of organizations.
• Attend all meetings assigned and perform all other duties as assigned.

Qualifications

REQUIREMENTS

Minimum Requirements

• Communicate effectively and model integrity, fairness, and ethical business practices.
• Minimum 3 years’ experience working in a Human Resources capacity, preferably at a Generalist level.
• Familiar with local, state and federal labor laws and how they apply to a non-profit sector workforce.
• Ability to blend management and employee considerations for excellent decision making.
• Compliance driven, highest integrity and commitment to ECS’s mission and to its organizational values.
• Ability to influence people at various professional levels and career stages.
• Articulate, excellent verbal and written communication with a high degree of diplomacy and tact.
• Practice active listening and open to feedback.
• Ability to appreciate differences in perspectives and points of view and commitment to diversity, equity, and inclusion.
• Conflict resolution and de-escalation skills are a plus.
• Ability to multitask with demanding timeframes and strong project management skills.
• Collaborative work style and a team player.
• Excellent knowledge of Microsoft Applications: Word, Excel, and Outlook, as well as previous experience with HR systems (i.e., performance management, training and ATS systems).
• Joyful and optimistic with an authentic level of compassion; emotionally mature with a good sense of humor.
• Ability to use discretion and maintain confidentiality.

WORKING CONDITIONS

Physical Requirements

• Ability to routinely walk through office environments and work sites as necessary.
• Ability to navigate stairs, exterior areas, and other building environments as needed.
• Ability to sit, stand, walk, and use a computer for extended periods of time.
• Ability to occasionally lift, carry, push, or move light materials or equipment as necessary to perform job.

Cognitive Requirements

• Ability to exercise sound judgment and make decisions as necessary to perform duties outlined in this job description.
• Ability to communicate effectively with staff at all levels of the organization.
• Ability to adapt to changing organizational and departmental needs and unexpected situations.

REASONABLE ACCOMMODATION

ECS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable federal and California law.

OTHER

Must secure and pass finger-image screening, background check, and annual TB screening. Will honor and abide by ECS policies and procedures, including confidentiality.

MISSION ESSENTIAL

• Demonstrate behavior that supports the organization’s mission, vision, and values.
• Adhere to all company and department policies, and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.

In addition to excellent compensation, ECS offers industry leading healthcare benefits to support your physical and mental well-being.

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.