Jobs in the United States

25+ jobs

Save this search

Added 14 mins ago
Staff Solutions Engineer - FDSE - Splunk (Remote)
Cisco Systems, Inc.
Remote, United States
The application window is expected to close on: 11/19/2026This role can be performed anywhere in the United States.
Added 14 mins ago
Staff Solutions Engineer - FDSE Public Sector - Splunk (Remote)
Cisco Systems, Inc.
Remote, United States
The application window is expected to close on: 11/19/2026The application window is expected to close on
Added 2 hours ago
Senior Solutions Engineer - FDSE Public Sector - Splunk (Remote)
Cisco Systems, Inc.
Remote, United States
The application window is expected to close on: 11/09/2026The application window is expected to close on
Added 4 hours ago
Senior Forward Deployed Solution Engineer
Jobgether
Remote, United States
The Senior Forward Deployed Solution Engineer will lead complex customer deployments, translating strategic business and mission objectives into reliable, production-ready technical…
Added 5 hours ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Jackson, MS
As a Senior Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented…
Added 6 hours ago
Senior Staff Software Engineer- UKG Ready Payroll
UKG
Lowell
Added 6 hours ago
Staff Software Engineer-UKG Ready Payroll
UKG
Lowell
Added 6 hours ago
Application developer senior
Starbucks Coffee Company
Nashville
Now Brewing – Senior Application Developer, Data & Analytics Hub
Added 8 hours ago
T
Principal Software Engineer Manager (AI Infrastructure) - North America Software Center
TSMC
Vancouver, WA
- $166,800 to $223,050 USD / year
…infrastructure, hybrid cloud platforms, data engineering ecosystems, and developer platforms supporting thousands of engineers and high-volume manufacturing facilities…
Added 8 hours ago
Application developer senior
Starbucks Coffee Company
TN
Now Brewing – Senior Application Developer, Data & Analytics Hub
Added 9 hours ago
O
Principal Software Development Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
We are seeking a Principal Software Engineer to help design, build, and operate the foundational systems behind a highly available, durable, and globally distributed object storage service.…
Added 9 hours ago
O
Senior Software Engineer, Core Infrastructure
Oracle
Nashville, TN
- $79,200 to $209,500 USD / year
Leads development and begins architecting components of scalable, elastic distributed systems. Defines and enforces scalability requirements for owned components; optimizes code and data…
Added 9 hours ago
O
Senior Software Engineer, Core Infrastructure
Oracle
Nashville, TN
- $79,200 to $209,500 USD / year
Leads development and begins architecting components of scalable, elastic distributed systems. Defines and enforces scalability requirements for owned components; optimizes code and data…
Added 9 hours ago
Senior Engineer – Security Visibility Infrastructure
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
…implement preventative mechanisms through monitoring, runbooks, and…
Added 10 hours ago
Associate, Application Engineer III
BlackRock
San Francisco, CA
…Programming (OOP); Java; Backend and Full-Stack enterprise application development, building apps or services from the ground up and scaling at an enterprise level; Applying Design Patterns…
Added 10 hours ago
I
Principal Software Engineer
ITHAKA
Remote, United States
- $129,076 to $185,547 USD / year
As the senior technical leader for backend engineering, you’ll remain an active technical contributor while combining hands-on engineering with long-term architectural leadership. You’ll…
Added 11 hours ago
IG
Cloud Engineer
Insight Global
Chicago, IL
- $130,000 to $170,000 USD / year
…management, security policy implementation, virtualization, and process automation. You apply it to build secure cloud infrastructure, support application runtime environments, and…
Added 11 hours ago
System Development Engineer, ADC2S, Harpers Ferry
Amazon Development Center U.S., Inc.
Herndon, VA
Deployment engineering is a complex process requiring close collaboration with AWS service teams. We are looking for passionate innovators who want to take the challenge. Your work has…
Added 11 hours ago
Customer Engineer, Enterprise - Austin/Dallas,TX or Raleigh, NC
Cloudflare
Austin, TX · Dallas, TX
…companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by…
Added 11 hours ago
Senior Cloud Operations Engineer
nCino, Inc.
Wilmington, NC
…for the engineering teams and customers who depend on it. The Senior Cloud Operations Engineer handles implementation, administration, and monitoring for the systems that let teams release…
Added 12 hours ago
Sr Software Engineer
Cengage Learning Inc.
OH
Following the Product Operating Model (POM), you will collaborate with product and design teams in your role as senior software engineer. Together you will focus on improving customer…
Added 12 hours ago
AI Engineer
ServiceTitan, Inc.
Remote, United States
Experience building AI, ML, data, platform, infrastructure, workflow, automation or developer-platform systems in production.
Added 12 hours ago
H
Senior IT Engineer, Automation
Horizon3
Remote, United States
- $142,718 to $161,904 USD / year
- Must be able to write runbooks that another engineer can use to run and repair a flow, and to turn a business process into working automation with Security, People, and IT partners
Added 12 hours ago
Senior Cloud Infrastructure Engineer
Lighthouse Document Technologies Inc
Remote, United States
The Senior Cloud Infrastructure Engineer demonstrates deep technical expertise and leadership in cloud infrastructure, automation, application hosting, and AI-enabled engineering practices.…
Added 12 hours ago
Senior Software Engineer
Paramount
Burbank, CA · New York, NY
Job Title: Senior Software Engineer - AI Tooling & Quality Engineering Platforms

EPAM Systems

Director, Service Delivery Manager

Dallas, TX, United States

Salary range: $140,000-$223,000 USD.

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary range: $140,000-$223,000 USD.
Posting language: English
Posted: Oct 29, 2026

Original job description

EPAM is seeking a Director, Service Delivery Manager to be the single point of accountability for a large, global 24x7 application operations service for one of our Healthcare clients. You will lead delivery, client relationships and the continued evolution of the service, including AI-driven automation. A hands-on approach and an entrepreneurial mindset are essential.

Req.#1095105158

Responsibilities

Own the overall health and performance of a large managed service, including governance, KPIs, SLAs, risks and escalations
Be EPAM’s primary relationship owner with senior client stakeholders, up to CIO and C-level
Translate delivery performance into business outcomes in executive reviews, QBRs and steering committees
Build trusted advisor relationships that position EPAM for long-term growth
Lead, develop and grow a large, globally distributed team across multiple delivery functions
Plan for capacity, organization design, succession and capability development to keep the team high-performing
Foster a high-accountability culture focused on engagement, retention and continuous learning
Drive continuous service improvement, operational excellence and cost optimization through automation and AI Ops
Define and evolve the service strategy and roadmap, including the adoption of AI-driven tooling
Own incident and problem management, and keep service stability within agreed commitments
Reduce recurring incidents and ticket volume through root-cause fixes and process improvement
Join major incident calls and keep client leadership informed and confident under pressure
Manage contractual obligations, SOWs, change requests and financial targets, including margin
Establish consistent delivery practices, tooling, reporting and quality standards
Partner with account leadership to identify opportunities and increase long-term client value

Requirements

15+ years in IT services, including 8+ years leading application operations, managed services or IT delivery teams
Strong ITSM/ITIL expertise, with hands-on experience improving service processes
Experience leading large, distributed teams in a 24x7 delivery model
Technical depth to understand and challenge what your teams are doing, including a good understanding of cloud and automation
Executive presence: credibility with C-level stakeholders, including during high-severity incidents
Experience managing SOWs, SLAs and contractual commitments
Excellent communication, influencing and negotiation skills
Flexibility to work with a global team at varying hours
Based in the United States and aligned to US time zones

Nice to have

Technical background in application support and development
Software architecture experience
Hands-on experience with AI Ops or automation programs

We offer

Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (https://www.youtube.com/embed/NU_mnNITn2o?si=IiCxyQ4sr1YJWxDG)

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $140,000-$223,000 USD. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Apply About employer

Report this job