Jobs in the United States

25+ jobs

Save this search

Added 15 mins ago
Professional Services, Program Manager
Jobgether
Remote, United States
As a Professional Services, Program Manager, you will lead complex, multi-workstream service engagements, helping strategic customers turn transformation objectives into successful delivery…
Added 26 mins ago
QT
Program Manager
Quantum Technology Group
NC
- $121,000 to $125,000 USD / year
Quantum Technology Group, LLC (QTG) is seeking a highly motivated and skilled Program Manager to support the U.S. Department of Veterans Affairs (VA) Enterprise Load Balancing Solution.
Added 1 hour ago
Security Operations Technical Program Manager
Waymo
Tempe, AZ
Executive & Leadership Deputy Experience: Proven experience serving as an operational deputy or program lead for security executives, compiling status briefs.
Added 1 hour ago
C
Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Support development of contract strategies, Work Breakdown Structures (WBSs), program risk assessments, market survey requirements, executive briefings, stakeholder coordination, briefing…
Added 1 hour ago
Data Analytics and AI Integrator
Credence
Washington, DC
Lead and integrate contractor Data and AI execution across SAF/CNZ, SAF/CNB, SAF/CNS, and program-management activities, coordinating priorities with the applicable division leads and the…
Added 1 hour ago
Senior Program Manager F-16 WAM (Top Secret)- 211
Credence
WPAFB, OH
Credence has an upcoming need for a Senior Program Manager who will be primarily responsible for supporting the Air Force Life Cycle Management Center WAM (AFLCMC/WAM) directorate, F-16…
Added 1 hour ago
Program Manager - Aircraft Installation B-2 (WBZ) 01.6.06
Credence
Oklahoma City, OK
Credence has an upcoming need for a Program Manager - B-2 Aircraft Installation (WBZ) at the principal level to support the B-2 Division who is responsible for the modernization, test,…
Added 1 hour ago
Program Manager CROWS - 7.32
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate need for a Program Manager at the senior level who will be primarily responsible for supporting the Cyber Resiliency Office for Weapon Systems (CROWS) at Wright…
Added 1 hour ago
C
Contracting Specialist
Credence
Aberdeen Proving Ground, MD
- $120,000 to $160,000 USD / year
…Engineering and Technical Assistance (SETA) support to Project Manager Positioning, Navigation, and Timing (PM PNT). These professionals will coordinate complex Department of Defense…
Added 1 hour ago
Program Manager CROWS - 7.36
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate need for a Program Manager at the senior level who will be primarily responsible for supporting the Cyber Resiliency Office for Weapon Systems (CROWS) at Wright…
Added 2 hours ago
Senior Project Manager
Crawford Architects, LLC
San Antonio, TX
o Experience as an owner’s representative, advisor, program manager, or project executive on large capital projects.
Added 2 hours ago
Manager of Strategy Innovation
Coventry
Remote, United States
Coventry is hiring a Manager of Strategy & Innovation to be the Chief Strategy & Ventures Officer's right hand on the highest-leverage strategic, financial, and transformation work across…
Added 2 hours ago
Manager of Strategy Innovation
Coventry
Remote, United States
Coventry is hiring a Manager of Strategy & Innovation to be the Chief Strategy & Ventures Officer's right hand on the highest-leverage strategic, financial, and transformation work across…
Added 3 hours ago
Senior Corporate Security Field Investigator
Regions
Gainesville, GA
Participates in financial crimes task forces, professional development programs, and industry training to remain current on emerging threats and investigative best practices
Added 3 hours ago
Digital Program Management Sr Manager
The Freeman Company
IL · NV · TX
We are seeking a Digital Program Management Senior Manager to lead how our Digital Commerce organization plans, governs, and delivers its portfolio of programs. Reporting to the VP, Digital…
Added 3 hours ago
Director of Marketing & Communications - Hope Reins
Armstrong McGuire
Raleigh, NC
Reporting Structure: The Director of Marketing & Communications reports to the Chief Executive Officer and supervises the Marketing Manager, as well as communications contractors and…
Added 3 hours ago
Executive Assistant / Operations Manager
Cooperidge Consulting Firm
Remote, United States
Cooperidge Consulting Firm is seeking an Executive Assistant / Operations Manager for our fast-growing Capital Advisory Program. This role supports day-to-day operations across client…
Added 3 hours ago
UO
Sous Chef
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Actively contributes to menu development with Executive Culinary team, which includes oversight of inventory and recommending purchasing needs specific to the functional area/kitchen needs.
Added 3 hours ago
UO
Communications and Outreach Manager
University of Colorado Denver
Boulder, CO
- $82,000 to $90,000 USD / year
The manager serves as a creative communication partner to campus leaders and administrative units, developing integrated communication strategies and multimedia content across a constantly…
Added 3 hours ago
UO
Executive Assistant
University of Colorado Denver
Boulder, CO
- $80,000 to $98,000 USD / year
Vice Chancellor for Student Life (VCSL) encourages applications for an Executive Assistant! Reporting directly to the Associate Vice Chancellor for Student Life, the Executive Assistant and…
Added 3 hours ago
Senior Construction Manager
IREN
Childress, TX
…America, Europe and APAC. We are seeking a Senior Construction Manager to lead the end-to-end delivery of large-scale, mission-critical data center projects under an owner-operator-GC…
Added 3 hours ago
Program Manager - Alexandria, VA
Military Spouse Jobs & VetJobs
United States
Akima Data Management is seeking a highly qualified Program Manager to lead a multidisciplinary team supporting mission-critical cybersecurity, information technology, and operational…
Added 4 hours ago
Project Engineer
Consigli Construction
Albany, NY
Reports to: Senior Project Manager / Project Executive / Director, Project Executive
Added 4 hours ago
Project Engineer
Consigli Construction
Utica, NY
Reports to: Senior Project Manager / Project Executive / Director, Project Executive
Added 4 hours ago
Project Engineer
Consigli Construction
Albany, NY
Reports to: Senior Project Manager / Project Executive / Director, Project Executive

EPAM Systems

Director, Service Delivery Manager

Dallas, TX, United States

Salary range: $140,000-$223,000 USD.

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary range: $140,000-$223,000 USD.
Posting language: English
Posted: Oct 29, 2026

Original job description

EPAM is seeking a Director, Service Delivery Manager to be the single point of accountability for a large, global 24x7 application operations service for one of our Healthcare clients. You will lead delivery, client relationships and the continued evolution of the service, including AI-driven automation. A hands-on approach and an entrepreneurial mindset are essential.

Req.#1095105158

Responsibilities

Own the overall health and performance of a large managed service, including governance, KPIs, SLAs, risks and escalations
Be EPAM’s primary relationship owner with senior client stakeholders, up to CIO and C-level
Translate delivery performance into business outcomes in executive reviews, QBRs and steering committees
Build trusted advisor relationships that position EPAM for long-term growth
Lead, develop and grow a large, globally distributed team across multiple delivery functions
Plan for capacity, organization design, succession and capability development to keep the team high-performing
Foster a high-accountability culture focused on engagement, retention and continuous learning
Drive continuous service improvement, operational excellence and cost optimization through automation and AI Ops
Define and evolve the service strategy and roadmap, including the adoption of AI-driven tooling
Own incident and problem management, and keep service stability within agreed commitments
Reduce recurring incidents and ticket volume through root-cause fixes and process improvement
Join major incident calls and keep client leadership informed and confident under pressure
Manage contractual obligations, SOWs, change requests and financial targets, including margin
Establish consistent delivery practices, tooling, reporting and quality standards
Partner with account leadership to identify opportunities and increase long-term client value

Requirements

15+ years in IT services, including 8+ years leading application operations, managed services or IT delivery teams
Strong ITSM/ITIL expertise, with hands-on experience improving service processes
Experience leading large, distributed teams in a 24x7 delivery model
Technical depth to understand and challenge what your teams are doing, including a good understanding of cloud and automation
Executive presence: credibility with C-level stakeholders, including during high-severity incidents
Experience managing SOWs, SLAs and contractual commitments
Excellent communication, influencing and negotiation skills
Flexibility to work with a global team at varying hours
Based in the United States and aligned to US time zones

Nice to have

Technical background in application support and development
Software architecture experience
Hands-on experience with AI Ops or automation programs

We offer

Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (https://www.youtube.com/embed/NU_mnNITn2o?si=IiCxyQ4sr1YJWxDG)

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $140,000-$223,000 USD. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Apply About employer

Report this job