Supervisor, FlexForce Programs

Location: Orlando, FL | Full Time | Pay Range: $55,996.43 - $65,878.15/YR (Based on experience and qualifications)

Develop Talent. Build Readiness. Power Live Events.

Every great event depends on skilled technicians who are ready to perform when it matters most. As Supervisor, FlexForce Programs, you'll help build that foundation by developing emerging technical talent, creating pathways for growth, and ensuring technicians are prepared to support exceptional live event experiences.

This is an opportunity to shape the future of our workforce while making a lasting impact on the people behind the production. If you're passionate about coaching others, building scalable training programs, and helping technicians grow their careers, you'll find meaningful work here.

Why This Role Matters

Our FlexForce program is more than a staffing initiative. It's a talent development pipeline that helps aspiring technicians build careers in live events. In this role, you'll guide technicians through every stage of their journey, from recruiting and onboarding to skills development, scheduling, progression tracking, and career advancement.

Your work will directly influence technician readiness, workforce planning, and the long-term success of the teams supporting events across Orlando, Las Vegas, and Nashville.

About LMG

LMG is a full-service event technology provider delivering video, audio, lighting, and LED solutions for corporate events, conventions, and live productions. Founded in 1984, LMG has grown from a one-room video rental office into a trusted partner for Fortune 500 companies across the nation and worldwide. As part of the ETP family of brands, we go Beyond Technology by providing innovative solutions you can trust.

What You'll Do

Develop and Coach Future Technical Talent

• Lead the growth and development of FlexForce Technicians through individualized coaching and mentorship.
• Conduct regular one-on-one meetings to discuss technician progress, career goals, challenges, and development opportunities.
• Provide timely feedback, coaching, and performance guidance that supports professional growth.
• Administer progressive discipline when necessary while maintaining a constructive, development-focused approach.
• Partner with technical leadership to establish clear advancement pathways aligned with organizational needs and technician goals.

Build and Manage Technician Training Programs

• Design, facilitate, and continuously improve training programs focused on technical execution, troubleshooting, signal flow, breakout room operations, and client interaction.
• Coordinate hands-on learning experiences, shadowing opportunities, and cross-functional exposure for technicians.
• Research and implement new training opportunities that strengthen workforce capabilities.
• Update phase progression requirements, discipline checklists, and development materials as business needs evolve.
• Stay current on industry trends, technical standards, and emerging technologies to enhance workforce readiness.

Oversee Technician Readiness and Progression

• Monitor technician progress through established phases and disciplines, including required hours, competencies, certifications, and developmental checklists.
• Ensure all technicians receive the onboarding, mentorship, and support needed to succeed.
• Communicate progression milestones and advancement opportunities clearly and consistently.
• Maintain technician records, certifications, proficiencies, experience levels, and developmental documentation.

Coordinate Workforce Planning and Scheduling

• Maintain technician schedules across Orlando, Las Vegas, and Nashville markets.
• Assign technicians based on event requirements while balancing workforce utilization and development opportunities.
• Collaborate with operational leaders to ensure staffing levels meet current and future business needs.
• Verify technician timecards and ensure accurate workforce records.
• Strategically align technicians with opportunities that strengthen technical skills and broaden experience.

Support Recruiting and Program Growth

• Conduct outreach to local schools, colleges, trade programs, and community organizations to build a strong technician talent pipeline.
• Review applications and resumes, participate in interviews, and coordinate hiring activities for new FlexForce Technicians.
• Promote awareness of part-time and full-time opportunities throughout the ETP family of brands.
• Support workforce growth initiatives that strengthen technician recruitment, retention, and long-term career development.

Partner Across the Organization

• Work closely with Operations leadership to ensure technicians receive consistent support and developmental guidance.
• Collaborate with Show Services, Technical Services, and Operations teams to support workforce readiness and event success.
• Educate new operational leaders on program objectives, technician progression processes, and workforce development expectations.
• Coordinate travel arrangements for technicians supporting events nationwide.

What You Bring

• Experience leading technical teams within live events, AV production, hospitality technology, or similar technical environments.
• Proven success in coaching, mentoring, workforce development, training, or technician leadership.
• Experience coordinating schedules, staffing assignments, or workforce deployment.
• Strong understanding of live event technology, breakout room operations, troubleshooting, signal flow, and technical execution.
• Experience developing, facilitating, or managing structured training programs.
• Strong organizational, communication, leadership, and relationship-building skills.
• Ability to manage multiple priorities and adapt in an event-driven environment.
• Service-oriented mindset with strong problem-solving capabilities.
• Passion for helping people grow and succeed in their careers.

Why You'll Love It Here

• Help shape the next generation of live event professionals.
• Build innovative training and workforce development programs that create lasting impact.
• Partner with experienced technical leaders across multiple markets.
• Join a culture that values mentorship, growth, collaboration, and operational excellence.
• Support exciting productions and events while helping technicians develop meaningful careers.
• Expand your own leadership, coaching, and workforce development expertise.

Benefits

Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.

Ready to Go Beyond Technology?

If you're passionate about developing talent, building workforce readiness, and creating opportunities for future technical professionals, we'd like to hear from you. Apply today and help power the people behind unforgettable live events.

Equal Opportunity Employer

Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process. If you need an accommodation to apply, let us know and we will work with you.