IT Department Manager - Workforce Technology

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

Responsibilities

This is an exciting opportunity within our Workforce Technology team to lead teams that develop, deploy, and support the technology that our workforce uses daily, including Microsoft 365 productivity and identity solutions, PCs, tablets, payment devices among others.

As an IT Department Manager, you will lead one or more teams responsible for developing, deploying, and supporting our technology products, while collaborating with internal and external partners to advance business priorities. We ensure that our workforce has the right technology at the right time to help drive growth.

A successful candidate in the role will have the following relevant experience and abilities:

• Building Relationships – Develop and maintain strong relationships both within the organization and with our partners to maintain alignment, influence decisions, and help shape our strategic direction.
• Communication – Communicate effectively across business and technology audiences, translating complex technology concepts into clear and actionable information.
• Leadership & Execution – Drive results through effective prioritization, decision-making, financial planning and accountability while balancing strategic objectives with day-to-day operational needs.
• Managing and Developing People - Build and develop high-performing teams while offering opportunities for growth and career advancement.
• Planning & Organizing – Lead teams through the planning and execution of initiatives supporting a workforce of more than 80,000 employees and a diverse portfolio of technologies.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• The IT Department Manager typically requires 8 or more years of related IT experience
• Demonstrated technology leadership experience in enterprise workforce, branch, or end-user technology environments, with expertise across platforms such as Windows endpoints, Microsoft 365, Android tablets, printers, payment devices, and network connectivity. Success in this role requires the ability to develop strategy, execute at scale, and build and lead effective teams
• Broad technology leadership experience within enterprise workforce, branch, or end-user technology environments, including strategy development, operational execution, and organizational leadership
• Experience building and managing relationships across executive leadership, business partners, technical teams, and third-party vendors, including contract management, financial stewardship, and influencing key business decisions
• Demonstrated experience leading organizations through change and ambiguity, balancing competing priorities, managing risk, driving continuous improvement, and delivering results in complex environments
• Commitment to protecting our customers, our employees, and our brands by incorporating security and compliance in all decisions and ensuring security policy and procedure requirements are met

Preferred:

• Professional experience leading deployment and support organizations
• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred