Jobs in the United States

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Added 1 min ago
Events Manager
HOPE IS ALIVE MINISTRIES INC
Oklahoma City, OK
The Events Manager plans, coordinates, and executes Hope Is Alive Ministries events, conferences, and donor and ministry gatherings across HIA's six-state footprint. Working within the…
Added 1 min ago
Program Controls Coordinator
EOI Space (Earth Observant, Inc.)
Lafayette, CO
We are seeking a Program Controls Coordinator to serve as the right hand of our Chief Engineer/Technical Program Manager (CE/TPM). Working alongside the responsible engineers for each…
Added 1 min ago
Program Manager, RF & Radar Systems
HRL Laboratories
Calabasas, CA
We are seeking a Program Manager who will lead diverse technical teams in executing programs primarily focused on Radar product development, as well as related Communication and Sensing R&D…
Added 2 mins ago
Sr Project Manager, Operations & Tech Consulting Support
Charles Schwab Inc.
Westlake, TX · Orlando, FL
As a key contributor to the Schwab Advisor Services BCE organization, the Senior Project Manager, Operations and Technology Consulting Support will partner closely with our Technology,…
Added 2 mins ago
Project Manager II
Rosendin Electric, Inc
United States
The Project Manager II is a senior project management position responsible for overseeing projects from planning through completion and ensuring client satisfaction by delivering…
Added 2 mins ago
Italian Subject Matter Expert, Assessment Revision
Nectar Inc
United States
Joining a short weekly check in with the project manager, up to 30 minutes, as needed.
Added 3 mins ago
Pro Services Manager
Floor and Decor Outlets of America, Inc.
Lowell, AR
…with the Chief Executive Merchant and Regional Pro Services Manager. Review pertinent Pro customer satisfaction results to understand customers' perspectives, and use the information to…
Added 4 mins ago
AC
GIS and Cartography Support Members, Midwest Regional Office
American Conservation Experience - EPIC
Bloomington, MN
- Up to $1,030 USD / week
Maintain effective working relationships with project leads, management, and technical staff.
Added 4 mins ago
Security Software Engineering Manager, SEAR
Apple
Cupertino, CA
…organization is hiring a collaborative system software engineering manager with a drive to improve the security of end-user…
Added 4 mins ago
Finance and Program Operations Manager
University of Massachusetts
MA
The Finance & Program Operations Manager for the College of Science and Mathematics (CSM) will assist and provide professional financial, budgetary, and operational support to the Assistant…
Added 4 mins ago
Talent Management Associate
IFF (CDFI)
Chicago, IL
Added 4 mins ago
Program Manager
Arizona State University
United States
Interacts and maintains liaison with students, faculty, staff and outside/community agencies in facilitating program/project objectives.
Added 5 mins ago
Senior Contract Sourcing Program Manager - Administration
Providence
Santa Monica, CA
Senior Contract Sourcing Program Manager at Providence Saint John’s Health Center in Santa Monica, CA. This position is Full Time and will work 8-hour, Day shifts.
Added 5 mins ago
XE
Lab Manager, Materials & Process Engineering
Xcimer Energy
Denver, CO
- $140,000 to $165,000 USD / year
…molten-salt research facilities. We are seeking an experienced Lab Manager to lead the design, build-out, commissioning, and operation of these shared lab…
Added 5 mins ago
CH
Credentialing Manager
Community Health Alliance
Reno, NV
- $55,000 to $65,000 USD / year
Community Health Alliance is looking for full-time Credentialing Manager. Join our talented team that focuses on serving the community and helping those in need by creating healthy outcomes…
Added 5 mins ago
MC
Construction Senior Engineer Associate
Maricopa County
Phoenix, AZ
- $75,250 to $120,000 USD / year
Reviewing cost estimates for budget, working with the project manager to provide guidance on costs
Added 5 mins ago
MC
Project Manager - Professional Engineer
Maricopa County
Phoenix, AZ
- $90,000 to $133,750 USD / year
Are you a skilled Project Manager with a passion for impactful infrastructure work? Join our team and lead innovative flood control projects that make a real difference in communities…
Added 5 mins ago
SH
Program/Project Coordinator
Stanford Health Care
PALO ALTO, CA
- $45.08 to $58.61 USD / hour
Advises manager as to the status of current activities and additional or expanded program requirements. Makes recommendations for solutions to problems identified.
Added 6 mins ago
AR Operations Manager
DynatraceLLC
Boston
At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Manager, you will play a critical role in supporting and executing our global Analyst…
Added 7 mins ago
Senior Analyst - Partnerships, Amex Offers
American Express
New York, NY · NY
…issues through resolution. The role will also support the Senior Manager, Partnerships in identifying opportunities to improve partner and program economics as the portfolio…
Added 7 mins ago
Construction Project Manager
ARCO Companies
Omaha, NE
We are looking for Project Managers in Omaha, NE to lead construction projects from inception to completion. Because ARCO is committed to creating opportunities for individual success, from…
Added 7 mins ago
Account Manager (Entertainment Adveritsing)
The Refinery
Burbank, CA
We are seeking an Account Manager to help bring creative campaigns to life through strong client communication, thoughtful project management, and collaboration across teams. This role is…
Added 8 mins ago
Critical Infrastructure Security Analyst
INL Professional
Idaho Falls, ID
Interface with ICS and critical infrastructure protection community to meet program requirements. Interfaces with customers to meet project requirements.
Added 8 mins ago
FI
Digital Banking Product Manager
First Interstate Ban
Louisville, CO
- $107,910 to $178,090 USD / year
…for #TeamFirstInterstate.SUMMARYThe Digital Banking Product Manager is responsible for defining, delivering, and continuously optimizing banking products and digital capabilities that…
Added 10 mins ago
Shop, Equipment & Material Manager (74330)
Valcourt
Astoria, NY
…site deliveries. The position will also be trained to provide Project Support to the project management…

Enterprise Electrical

Service Manager - Electrical Contracting

Austin, TX, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 2, 2026

Original job description

Enterprise Electrical is seeking a Service Manager to lead and manage electrical service operations for an assigned branch or region. This role oversees service technicians, service coordinators, administrative support, customer relationships, and overall service division performance. The Service Manager is responsible for ensuring service work is delivered safely, efficiently, and in alignment with customer expectations while driving productivity, responsiveness, profitability, and long-term client retention. This position plays a key role in growing the service book of business, expanding service agreements, resolving escalated client issues, and supporting continued operational growth. The ideal candidate is a strong service operations leader with deep electrical industry knowledge, proven experience managing field teams, strong financial acumen, and the ability to build lasting customer relationships.

Key Responsibilities

Lead and manage daily electrical service operations, including service technicians, Service Coordinators, and Service Administrators
Develop and execute service division strategy focused on revenue growth, client retention, and margin performance
Build, maintain, and own strong client relationships, including service agreement customers
Manage service scheduling, dispatch operations, technician utilization, and workforce productivity
Oversee service agreement programs, preventive maintenance contracts, and on-call service operations
Monitor and manage service financial performance, including P&L, pricing, labor efficiency, and cost control
Ensure all service work complies with applicable licensing requirements, NEC, OSHA, and company safety standards
Recruit, develop, and retain service team talent to support operational growth
Establish and monitor service KPIs, including response time, completion rates, customer satisfaction, and contract retention
Partner with project operations and preconstruction teams to identify service-to-project transition opportunities
Oversee service fleet, tools, equipment, and material logistics
Identify and implement process improvements to enhance service delivery, scalability, and customer experience
Report service performance, pipeline updates, and client issues to the Director of Service and Branch Manager

Qualifications

Strong knowledge of electrical service operations, maintenance practices, and service agreement program management
Proven leadership experience managing service teams, technicians, and support staff
Demonstrated financial acumen, including experience managing service P&L, pricing, labor efficiency, and cost control
Excellent client relationship management skills with the ability to retain customers, expand service agreements, and support business growth
Strong understanding of state licensing requirements, NEC, OSHA, and service-related safety standards
Advanced ability to manage technician scheduling, dispatch operations, and workforce utilization
Strong analytical and problem-solving skills with the ability to use operational and financial data to improve performance
Experience developing and monitoring KPIs, dashboards, and service performance metrics
Ability to lead in a fast-paced environment and manage competing priorities
Strong communication skills and leadership presence with field teams, customers, and internal stakeholders
Commitment to continuous improvement, operational scalability, and high-quality service outcomes

Education and Experience

High school diploma or GED required
Bachelor’s degree in Construction Management, Business Administration, Engineering, or a related field preferred
Extensive electrical trade experience strongly preferred
Active or prior electrical license, such as Journeyman or Master Electrician, preferred
Equivalent combination of education, industry certifications, and progressive field/service leadership experience will be considered
Minimum of 7 to 10 years of experience in electrical service operations or construction
Minimum of 3 to 5 years of leadership experience managing service teams or field personnel
Proven experience leading high-volume service operations, including scheduling, dispatch, workforce utilization, and service delivery
Demonstrated experience managing service financial performance, including P&L, pricing, labor efficiency, and cost control
Strong track record of client relationship management, service agreement growth, issue resolution, and repeat business

Certifications and Licenses

State Master Electrician License or equivalent preferred
OSHA 30-Hour required

Work Environment This role is a combination of office and field-based work, with frequent interaction with service technicians, customers, and operations leadership. The Service Manager will support active service operations, including maintenance, service calls, and emergency response. The role requires real-time decision-making, prioritization, and coordination to manage shifting operational demands and customer needs. Regular visits to active construction and service job sites are required, including exposure to varying weather conditions, noise, dust, and other typical jobsite environments. Required PPE must be worn when visiting job sites. Schedule This is a full-time, exempt position. The standard schedule is five days per week, on-site. Flexibility is required to support business needs, including occasional evenings, weekends, or off-shift support as needed. Physical Requirements This role requires the physical and environmental demands outlined below, with or without reasonable accommodation. Enterprise Electrical is committed to complying with the Americans with Disabilities Act and providing reasonable accommodations to qualified individuals.

Ability to sit, stand, and walk for extended periods throughout the workday
Frequent use of hands and fingers to operate a computer, mobile devices, and office equipment
Ability to communicate clearly and effectively by phone, video, and in person
Ability to review schedules, reports, financial data, and technical information on a computer screen
Ability to move between office settings, job sites, and customer locations
Ability to navigate active construction and service environments, including uneven surfaces and stairs
Occasional bending, stooping, reaching, or lifting during site visits or operational support
Ability to lift and carry up to 25 pounds occasionally
Ability to wear required PPE, including hard hat, safety glasses, high-visibility vest, and work boots

Tools and Technology

Computer, laptop, and service management software, such as ServiceTrade, FieldEdge, or equivalent
Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Mobile phone, tablet, and standard office equipment
CRM and/or ERP systems used for service tracking and reporting
Dispatch and scheduling platforms
Video conferencing tools, such as Microsoft Teams or Zoom
Company vehicle for travel to job sites, customer locations, and operational meetings

Enterprise Electrical Core Values At Enterprise Electrical, our core purpose is Building Relationships to Enrich Lives. We are guided by the following core values:

Safety First, Safety Always
Committed to Excellence
Plan it, Do it, Own it
Learn it, Know it, Teach it
One Team, One Goal
Positive Attitude Required

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