Jobs in the United States

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Added 11 mins ago
A
Operations Engineer- Integration Lab Bench Engineer
Actalent
Warren, MI
- $45 to $55 USD / hour
…hardware and its associated operating environment for infotainment desktop benches used in integration and validation testing.You will play a key part in maintaining advanced infotainment…
Added 14 mins ago
C
Accountant - Tax
Current
Branson, MO
- $60,000 to $75,000 USD / year
…supports their growth while preserving the local identities and client relationships that make each firm unique. Our partner firms combine the close connections of a local team with the…
Added 14 mins ago
C
Accountant - Tax
Current
Fayetteville, AR
- $60,000 to $75,000 USD / year
…supports their growth while preserving the local identities and client relationships that make each firm unique. Our partner firms combine the close connections of a local team with the…
Added 14 mins ago
C
Accountant - Tax
Current
Louisville, KY
- $60,000 to $75,000 USD / year
…supports their growth while preserving the local identities and client relationships that make each firm unique. Our partner firms combine the close connections of a local team with the…
Added 14 mins ago
C
Accountant - Tax
Current
Pittston, PA
- $60,000 to $75,000 USD / year
…supports their growth while preserving the local identities and client relationships that make each firm unique. Our partner firms combine the close connections of a local team with the…
Added 30 mins ago
RM
Computer Support Technician
Resource Management Concepts, Inc.
Hill Air Force Base, UT
- $75,000 to $95,000 USD / year
Candidates must have the following experience: · We offer Monday to Friday full-time day shift work, and can assist in paid relocation
Added 34 mins ago
V
Customer Experience Representative
Velocitii
TX · AZ · FL
- $17 to $17.5 USD / hour
Our client operates Monday-Friday 8:00 AM to 8:00 PM EST, and Saturday/Sunday 8:30 AM to 5:00 PM EST. We ask that you have flexibility with your schedule as it may be subject to change…
Added 37 mins ago
Manager, Service Desk
AeroVironment, Inc.
Simi Valley, CA · Dayton, OH · Albuquerque, NM · Huntsville, AL · Sunrise, FL · Herndon, VA · Arlington, VA · Germantown, MD · Melbourne, FL
…problem resolution by providing direct, hands-on technical support when…
Added 41 mins ago
Systems Administrator
CACI International
Springfield, VA
Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
Added 49 mins ago
2026 Software Development Analyst 1/2 - Pathways Program - Roy UT
CORP-Corporate Office
United States
Experience with desktop, end-user support and incident resolution
Added 53 mins ago
M
Desktop Support Engineer
modis
Charlotte, NC
- $27 to $28 USD / hour
Modis is seeking a Desktop Support Engineer for a Contract with a client in Charlotte, NC. The ideal candidate will deliver reliable desktop support by troubleshooting hardware, software,…
Added 1 hour ago
AC
Export Logistics Specialist
Aston Carter
Stanwood, WA
- $33 to $40 USD / hour
Assist Sales Directors with information, reports, and updates on customer contracts and shipment balances to support business decisions.
Added 1 hour ago
T&
Technical Support Engineer (Hardware)
Tyson & Mendes LLP
San Diego, CA
- $33 to $35 USD / hour
…This candidate will be the member of a multi-person technical support team reporting to the IT Support Director. The role is responsible for providing hardware to all employees, as well as…
Added 1 hour ago
Citrix VDI SME
D2 Technical Services
Alexandria, VA · Springfield, VA
D2 is seeking a Citrix VDI Subject Matter Expert (SME) to support a large enterprise IT contract for the DOD. The administrator will provide operations support to customers across multiple…
Added 1 hour ago
DI
Onsite IT Engineer - Savannah, GA
Dedicated IT
Palm Beach Gardens, FL
- $55,000 to $65,000 USD / year
…tools, and resources to help you deliver exceptional technical support. You’ll work directly with users onsite, offering fast and effective solutions, and partner with client executives on…
Added 1 hour ago
Support Engineer
ManpowerGroup
Bellevue, WA
Our client, Information Technology is seeking a Support Engineer to join their team. As a Support Engineer, you will be part of the Information Technology department supporting frontline…
Added 1 hour ago
AI
Business Operations Coordinator
Advanced Intelligence Engineering LLC
Wheaton, IL
- $45,000 to $55,000 USD / year
Must have a valid driver’s license and reliable transportation
Added 1 hour ago
Desktop Support Analyst II
DYOPATH
Santa Monica, CA · Oakbrook Terrace, IL
As a Desktop Support Analyst II, you will support end users by resolving complex hardware, software, and account‑related issues while ensuring all endpoints across the client environment…
Added 2 hours ago
IT Support Technician
Pomeroy Technologies
SEATTLE, WA · Redmond, WA
Must possess exceptional written and verbal communication skills (in English) · Must have ability to ascend and descend stairs
Added 2 hours ago
V
Customer Experience Representative
Velocitii
TX · AZ · FL
- $17 to $17.5 USD / hour
Our client operates Monday-Friday 8:00 AM to 8:00 PM EST, and Saturday/Sunday 8:30 AM to 5:00 PM EST. We ask that you have flexibility with your schedule as it may be subject to change…
Added 2 hours ago
HB
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC
Denver, CO
- $56,600 to $63,100 USD / year
This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part…
Added 2 hours ago
T
Desktop Support Tech - Peak Season Hire
TEKsystems
Fort Worth, TX
- $27 to $30 USD / hour
10% Serve as liaison between executive site leadership, Infrastructure leadership, other technical teams, IT client support leadership and the external client regarding technical projects,…
Added 2 hours ago
Device Support Analyst
Duke Health
Durham, NC
The Device Support Analyst provides remote and on-site support and maintenance for workstations, printers, and peripheral devices. The Device Support Analyst fields customer questions and…
Added 2 hours ago
EC
IT Systems and Support Intern - Summer 2027
Egan Company
Champlin, MN
- $23 USD / hour
Must have excellent verbal communication skills
Added 2 hours ago
I
Services Technician
Insight
Cincinnati
- $25 to $27 USD / hour
2+ years of experience in IT support, field service, or desktop/server technical support

Enterfusion

IT Help Desk Technician

Orlando, United States

$48,000 to $65,000 USD / year

Apply on jobs.workable.com About employer

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Job details

Pay: $48,000 to $65,000 USD / year
Working hours: 40 hours per week
Posting language: English
Posted: Aug 20, 2026

Original job description

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies.

KEY RESPONSIBILITIES:

Provide technical support via phone, email, and in-person.
Troubleshoot hardware/software issues for desktops, laptops, and mobile devices.
Assist in setting up new employee workstations and documenting solutions in the ticketing system.
Escalate complex issues to senior IT staff.
Help with software upgrades, maintain IT equipment inventory, and assist in procurement.
Participate in IT projects to enhance operational efficiency and prioritize service tickets.
Configure computers, software, and networks; upgrade hardware and remove viruses.
Ensure proper backups to prevent data loss and troubleshoot various IT problems.
Administer servers, desktop computers, printers, network devices, and perform software deployments.
Recommend hardware devices to the sales team and perform other duties as assigned.

QUALIFICATIONS:

Strong technical knowledge of computer systems, mobile devices, and tech products.
Familiarity with Windows and macOS, and common software applications.
Exceptional teamwork, communication, and customer service skills.
Efficient troubleshooting and problem resolution abilities.
IT certifications (e.g., CompTIA A+) are desirable.
Working knowledge of Microsoft Office tools.
Excellent written and verbal communication.
High attention to detail and phone etiquette.
Experience supporting at least one of the following:
AWS cloud services (S3, EC2, VPC) or Microsoft Azure.
Windows 2012 Server or newer Active Directory.
Troubleshooting enterprise network equipment.
VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications).
Ubiquiti or Cisco Wi-Fi troubleshooting.
Microsoft O365 management and migrations.
Windows 10 or 11 Desktop OS support.

WORK ENVIRONMENT:

This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth.

TRAVEL:

The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays.

JOB TYPE:

Salary, Full-time, Non-exempt

HOURS:

The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion!

COMPENSATION:

Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.

Benefits Include:

✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀

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Jobs in the United States