Client Engagement Director
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
Honesty
Reliability
Curiosity
Collaboration
Passion
About the role and what you'll be doing:
We are seeking an experienced, results-driven Client Engagement Director to drive strategic growth, client satisfaction, and long-term partnerships within an assigned portfolio of enterprise clients. In this role, you will manage senior-level client relationships, leverage cross-functional resources to address client needs, and ensure strong execution throughout the sales and delivery lifecycle.
You will take a consultative, solution-oriented approach to identifying client challenges and aligning Ensono's capabilities to deliver measurable business value. You must operate with agility, balancing proven sales execution with innovative approaches in a dynamic market.
Key responsibilities include:
- Promote and drive strong client relationships by providing thought leadership and consultation on the alignment of client business needs to Ensono and partner products and services
- Develop and strengthen relationships with decision makers and influencers in client organizations; grow revenue and drive new opportunities across Ensono's end-to-end portfolio
- Lead proposal development, negotiation, and commercial terms for assigned deals. Monitor sales trends and market dynamics, incorporating insights into account planning and execution
- Partner in a cross-functional model with Enterprise Architecture Teams, Client Success Managers, and Operational & Delivery teams to represent Ensono and ensure successful outcomes
- Communicate information effectively to diverse internal and external audiences, translating business and technology value clearly
- Serve as a trusted IT advisor to clients and contribute to their tactical and strategic planning efforts
- Challenge assumptions and existing approaches to drive improved results and innovative solutions
- Support the development and mentorship of sales talent through collaboration and knowledge sharing
We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
Required Qualifications:
- Mid-to-senior level sales leadership experience, including accountability for enterprise client relationships
- Demonstrable experience in consultative sales, preferably in technology or managed service solutions
- Proven track record of achieving and exceeding sales goals
- Experience managing, reporting, and forecasting sales pipelines with accuracy
- Experience managing and closing complex sales opportunities
- Experience supporting clients with multiple lines of business
- Ability to influence cross-functional teams without direct line authority
- Experience with managed services, hosting, mainframe, security, and outsourcing
- Strong relationship development and networking skills
- Ability to cultivate and maintain strong client relationships with senior business and IT stakeholders
- Ability to consult with client executives on technology solutions from a business perspective
- Ability to articulate technology and product positioning clearly and effectively
- Organized, analytical, creative, and adaptive
- Excellent written and verbal communication skills
- Excellent teamwork capabilities
Bonus Qualifications:
- Master's Degree is a plus
Why Ensono?
Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule
As of the date of this posting, a good faith estimate of the current pay scale for this role is $175,000 to $215,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include a role-based, sales-incentive plan, and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.