Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
IG
AWS Cloud Engineer
Insight Global
Remote, United States
- From $80 USD / hour
Insight Global is seeking an experienced AWS Cloud Engineer to support a large-scale migration of approximately 380 virtual machines and 59 applications from an on-premises VMware…
Added 1 min ago
E
Software System Engineer
ESM
Columbus, OH
- $136,000 to $162,000 USD / year
…Defense and Federal customers. We are hiring a Software System Engineer- Lead to support an enterprise-level program within a federal…
Added 5 mins ago
T
Senior Solutions Architect
Teknowledge
Colorado Springs, CO
- $106,969 to $160,453 USD / year
We are looking for a Senior Solutions Architect. This role sits at the intersection of solution architecture, business development and pursuit leadership. The Senior Solutions Architect,…
Added 8 mins ago
Senior Electrical Engineer
Illinois Tool Works Inc.
United States
…instrumentation for critical applications, is seeking candidates for a Senior Electrical Engineer position that will be based at the company headquarters in Hatfield, Pennsylvania (suburban…
Added 26 mins ago
Staff Data Scientist
John Deere
IL
Design and run structured performance evaluations and benchmarks of John Deere technologies, with repeatable methods, clear success criteria, and measurable outcomes.
Added 30 mins ago
Senior Substation P&C Engineer - Transmission & Distribution (Mid Atlantic Region)
Burns & McDonnell
Richmond, VA · Baltimore, MD · Washington, DC · Raleigh, NC
The Senior Substation P&C Engineer will lead the preparation of protection and control design deliverables for new and modified high-voltage (13kV to 765kV) electrical power substation…
Added 31 mins ago
Senior Software Engineer
Red Hat, LLC
United States
The Red Hat Identity Management (IdM) Engineering team seeks a Senior Software Engineer to help us deliver on the next generation of Public Key Infrastructure (PKI) product functionalities…
Added 31 mins ago
Senior Software Engineer
Red Hat, LLC
United States
The Red Hat Identity Management (IdM) Engineering team seeks a Senior Software Engineer who will join us in Lowell , MA to help us deliver on the next generation of Public Key…
Added 33 mins ago
Senior Staff AI Enablement Engineer
SoFi
Seattle, WA
As our Sr. Staff AI Enablement Engineer, you'll own the strategy and day-to-day operation of this platform and the customer-facing interfaces employees use to get AI tool access. You'll…
Added 38 mins ago
UA
Electrical Engineer
U.S. Army Corps of Engineers
Walla Walla, WA
- $99,954 to $127,443 USD / year
Serve as a senior (GS-12) or developmental senior (GS-11) engineer carrying out assignments independently using professional judgment in planning and initiating work techniques and…
Added 38 mins ago
G
Senior Mechanical Engineer (HVAC)
GPAC
Maplewood, OH
- $100,000 to $150,000 USD / year
A well-established, 1,000+ employee design-build mechanical contractor headquartered in St. Louis is looking for a Senior HVAC Design Engineer. They need someone who can mentor and still…
Added 40 mins ago
G
Senior Mechanical Engineer (HVAC)
GPAC
Webster Groves, MO
- $100,000 to $150,000 USD / year
A well-established, 1,000+ employee design-build mechanical contractor headquartered in St. Louis is looking for a Senior HVAC Design Engineer. They need someone who can mentor and still…
Added 42 mins ago
E
Software System Engineer
ESM
Fort Belvoir, VA
- $136,000 to $162,000 USD / year
…Defense and Federal customers. We are hiring a Software System Engineer- Lead to support an enterprise-level program within a federal…
Added 44 mins ago
Senior Software Development Engineer, Motion Planning - Autonomous Vehicles
NVIDIA USA
CA
We are seeking an experienced Motion planning senior software development engineer to develop key features for our autonomous driving platform. In this role, you will work on a mix of…
Added 44 mins ago
Senior Perception AI Engineer - Autonomous Vehicles
NVIDIA USA
CA
Design, train, and improve PyTorch models that predict online map elements (lanes, road boundaries, crosswalks, road markings, topology) from camera, LiDAR, and/or radar, using BEV and…
Added 44 mins ago
ET
Senior Backend Engineer (Golang & AI Automation)
EQL Tech
Remote, United States
- $140,000 to $180,000 USD / year
This is a "ground floor" opportunity. As a Senior Backend Engineer, you won't just be closing tickets; you will be the architectural right hand to the CTO. You will define how the platform…
Added 44 mins ago
Staff Software Engineer
EQL Tech
Remote, United States
Partnership: EQL Tech has partnered with Planoly to appoint a mission-critical Staff Software Engineer to lead a product squad and own the shared foundations - auth, permissions,…
Added 48 mins ago
Customer Solution Engineer - Quote to Cash
Zuora
Remote, United States
This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic…
Added 49 mins ago
NC
Environmental Engineer
National Cemetery Administration
Washington, DC
- $143,913 to $187,093 USD / year
As an Environmental Engineer, you will serve as the agency's senior environmental compliance expert, providing technical leadership and guidance for construction, expansion, and land…
Added 49 mins ago
BO
Civil Engineer
Bureau of Reclamation
Lakewood, CO
- $140,239 to $182,316 USD / year
Advances the state-of-practice in geotechnical engineer through development of design standards, planning studies, dam modifications and safety parameters, and develops methods and the…
Added 51 mins ago
CB
Information Security Engineer
Congressional Budget Office
Washington, DC
- $120,000 to $185,000 USD / year
The information security engineer develops and applies the tools and approach necessary to protect CBO's network and computer systems. This position involves a composite of engineering…
Added 59 mins ago
UG
Advisory Services Analyst, Consultant Development Program - AI/ML Engineering Track - Multiple Locations
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
…search, tool-use, and planning patterns - under the guidance of senior…
Added 1 hour ago
Manufacturing Engineer Lead Senior
International Motors, LLC
Lisle, IL
International Motors is seeking an experienced Manufacturing Engineer Lead Senior. to lead the development, implementation, and continuous improvement of manufacturing processes, assembly…
Added 1 hour ago
E
Senior Technical Services Engineer
EnsoData
Remote, United States
- $100,000 to $105,000 USD / year
EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the…
Added 1 hour ago
CB
Senior Systems Engineer
Congressional Budget Office
Washington, DC
- $135,000 to $185,000 USD / year
…Management, Business, and Information Services Division seeks a Senior Systems Engineer with experience in cloud computing, systems architecture, software development, and information…

EnsoData

Senior Technical Services Engineer

Remote, United States

$100,000 to $105,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $105,000 USD / year
Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

Original job description

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

Apply About employer

Report this job