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Site Civil Engineering Design Lead
HDR
Greenville, SC · Columbia, SC · Charleston, SC
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added just now
Site Civil Engineering Team Lead
HDR
Greenville, SC · Columbia, SC · Charleston, SC
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 7 mins ago
Senior Software Engineer - Labor Management Forecasting (Hybrid)
Publix Super Markets, Inc.
Lakeland, FL
Build and enhance Python-based business logic, algorithms, scripts, and data-processing solutions.
Added 13 mins ago
Site Civil Engineering Design Lead
HDR
Greenville, SC · Columbia, SC · Charleston, SC
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 13 mins ago
Site Civil Engineering Team Lead
HDR
Greenville, SC · Columbia, SC · Charleston, SC
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 17 mins ago
Staff Data Scientist
John Deere
IL
As a Staff Data Scientist for John Deere Inteligence Solutions Group located in Urbandale, IA, you will:
Added 24 mins ago
Senior Staff AI Enablement Engineer
SoFi
Seattle, WA
As our Sr. Staff AI Enablement Engineer, you'll own the strategy and day-to-day operation of this platform and the customer-facing interfaces employees use to get AI tool access. You'll…
Added 31 mins ago
EB
Associate Civil/Electrical/Mechanical Engineer (Engineering Services Division)
East Bay Municipal Utility District
Oakland, CA
- $13,124 to $15,952 USD / month
…currently seeking an Associate Civil/Electrical/Mechanical Engineer who is highly detailed-oriented, self-motivated, and an energetic team player with experience in specification…
Added 31 mins ago
EB
Engineering Aide (Part-time)
East Bay Municipal Utility District
Oakland, CA
- $6,254 to $7,602 USD / month
- Part-time
Supporting the Project Engineer with site visits and field data collection.
Added 35 mins ago
Senior Software Development Engineer, Motion Planning - Autonomous Vehicles
NVIDIA USA
CA
We are seeking an experienced Motion planning senior software development engineer to develop key features for our autonomous driving platform. In this role, you will work on a mix of…
Added 35 mins ago
Senior Perception AI Engineer - Autonomous Vehicles
NVIDIA USA
CA
…map. Our team builds the online mapping system that turns raw data from multiple sensors into an accurate, continuously updated 3D model of the driving environment. This model captures…
Added 35 mins ago
Semantic Data and AI Engineer
Enterprise Knowledge
Remote, United States
Enterprise Knowledge (EK) is hiring a full-time Semantic Data and AI Engineer to join our growing Semantic Engineering and AI Practice. In this role, you will be responsible for designing…
Added 35 mins ago
Founding Full Stack Engineer (FinTech & EdTech)
EQL Tech
San Francisco, CA
Data-Driven Growth: Instrument funnels and "confusion hotspots" to turn user behavior data into product improvements.
Added 35 mins ago
Staff Software Engineer
EQL Tech
Remote, United States
Partnership: EQL Tech has partnered with Planoly to appoint a mission-critical Staff Software Engineer to lead a product squad and own the shared foundations - auth, permissions,…
Added 35 mins ago
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AI Engineer
EQL Tech
Phoenix, AZ
- $125,000 to $175,000 USD / year
…high-growth technology startup to appoint a mission-critical AI Engineer to own the brand feel of the company and the movement they're…
Added 35 mins ago
ET
AI Engineer
EQL Tech
San Francisco, CA
- $125,000 to $175,000 USD / year
…high-growth technology startup to appoint a mission-critical AI Engineer to own the brand feel of the company and the movement they're…
Added 35 mins ago
ET
Founding GTM Engineer
EQL Tech
San Francisco, CA
- $120,000 to $170,000 USD / year
Data Rigor: You will instrument funnels, set up tight feedback loops, and analyze cohort/retention curves with the precision of a software engineer.
Added 35 mins ago
ET
Founding GTM Engineer
EQL Tech
Phoenix, AZ
- $120,000 to $170,000 USD / year
Data Rigor: You will instrument funnels, set up tight feedback loops, and analyze cohort/retention curves with the precision of a software engineer.
Added 39 mins ago
Customer Solution Engineer - Quote to Cash
Zuora
Remote, United States
This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic…
Added 42 mins ago
CB
Information Security Engineer
Congressional Budget Office
Washington, DC
- $120,000 to $185,000 USD / year
…agency seeks a skilled and experienced Information Security Engineer to manage an effective program to protect its information…
Added 42 mins ago
CB
Computer Systems Engineer
Congressional Budget Office
Washington, DC
- $114,000 to $155,000 USD / year
…Technology Services Unit seeks a self-motivated Computer Systems Engineer with a strong work ethic to oversee CBO's information technology (IT) systems. The successful candidate will report…
Added 47 mins ago
OO
Cloud Solutions Engineer
Office of the Director of National Intelligence
McLean, VA
- $143,913 to $187,093 USD / year
Support the modernization of IC OIG. Identify opportunities to reduce manual reporting, email traffic, and recurring data calls by integrating datasets and creating repeatable, reliable,…
Added 50 mins ago
UG
Advisory Services Analyst, Consultant Development Program - AI/ML Engineering Track - Multiple Locations
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and…
Added 54 mins ago
Data Analytics - Data Scientist
Cook Systems
San Antonio, TX
Summary: We are seeking a Senior Snowflake Data Engineer for a six-week contract to spearhead a targeted data-sharing pilot between P&C FLOD and P&C Risk SLOD. This role is pivotal in…
Added 56 mins ago
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Medical Device Account Executive - Houston, TX
EnsoData
Remote, United States
- $90,000 to $220,000 USD / year
…AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians…

EnsoData

Senior Technical Services Engineer

Remote, United States

$100,000 to $105,000 USD / year

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Job details

Pay: $100,000 to $105,000 USD / year
Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

Original job description

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

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