Jobs in the United States

25+ jobs

Save this search

Added 47 mins ago
AE
Senior Manager - Application Security Research
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
American Express is seeking a highly technical and innovative Senior Manager of Application Security Research to help advance our application security research, vulnerability discovery, and…
Added 1 hour ago
Product Manager, Platform - Mobility Applications & Medical Consumables
Cardinal Health
Jefferson City, MO
…assigned workstreams through influence and collaborates with Senior Product Managers, Engineering, Engineering Product Operations, Architecture, Design, Marketing, Customer Success, Sales,…
Added 1 hour ago
M
Senior Product Marketing Manager - Azure
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
We are looking for a Senior Product Marketing Manager to help shape the future of Microsoft Azure and drive the success of our cloud and AI businesses.
Added 1 hour ago
M
Senior Logistics Technician
Microsoft
IL · Chicago, IL · Chicago
- $27.16 to $47.74 USD / hour
As a Senior Logistics Technician, you will prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks, and ensure that inventory…
Added 1 hour ago
M
Senior Director, Engineering Leader
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
The successful candidate will be an experienced people manager and leader of leaders who combines executive-level organizational leadership with credible technical depth. You will remain…
Added 2 hours ago
Senior Manager, Retail Web Technology
Charles Schwab
Austin, TX
We are seeking an enterprising and passionate Senior Manager for the Retail Web Technology Group . As a Senior Manager, you will be a key leader in our organization, responsible for…
Added 3 hours ago
Senior Manager, IT Systems & Operations
Aravo Solutions, Inc.
Remote, United States
The Senior Manager will oversee core IT systems and operations including identity and access management, endpoint management, IT service management, employee onboarding and offboarding,…
Added 3 hours ago
Senior Technical Services Engineer
EnsoData
Remote, United States
EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the…
Added 3 hours ago
Project Manager
Elementl Power
Remote, United States
We're excited to add a Project Manager to our growing Project Management Office (PMO). This is an owner-side project delivery role responsible for managing the planning, performance, and…
Added 4 hours ago
DevSecOps Senior Automation Platform Engineer
CACI International
Aberdeen Proving Ground, MD
Working with the Configuration Manager they develop processes for versioning, branching, and tagging to make sure that every application component, from infrastructure as code to…
Added 4 hours ago
M
FLEX Senior Program Manager, Corporate Systems
Marriott
Bethesda, MD
- $53.07 to $85.48 USD / hour
Marriott is seeking an experienced FLEX Senior Program Manager, Corporate Systems to lead the end-to-end integration of the Vertex tax engine with Oracle ERP cloud (Payables & Receivables)…
Added 7 hours ago
Sr. Application Engineer
Allied Universal
Kennesaw, GA
Allied Universal® is hiring a Senior Application Engineer. The Senior Application Engineer provides advanced expertise to installation and service teams, ensuring seamless interoperability…
Added 8 hours ago
IG
Principal Engineer, Populus.ai and Elevate Platform
IPS Group Inc.
Remote, United States
- $125,000 to $160,000 USD / year
10+ years of professional software engineering experience, including 3+ years in a principal, staff or lead role owning system architecture.
Added 8 hours ago
Senior IT Specialist
Christopherson Business Travel
Salt Lake City, UT
Level: Level 3 (Senior), Individual Contributor
Added 8 hours ago
Systems Operations Engineer
Arlington County VA
Arlington, VA
…Engineer to join our Water, Sewer, & Streets (WSS) Bureau! This senior level engineer provides day-to-day planning and oversight of the County's potable water distribution system programs…
Added 8 hours ago
Senior Project Manager
Fortna Systems, Inc.
Remote, United States
…objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative…
Added 8 hours ago
Senior Project Manager
Fortna Systems, Inc.
Remote, United States
…objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative…
Added 9 hours ago
Manager Salesforce Applications
Advanced Drainage Systems
Hilliard, OH
The Manager, Consumer Applications is responsible for the strategic direction, delivery, support, maintenance, and continuous improvement of the enterprise Salesforce platform and related…
Added 9 hours ago
Imaging Engineer 3
UCSF
San Francisco, CA
…diverse range of imaging and clinical equipment (hardware, software, and databases). Incumbent performs scheduled maintenance on imaging systems using specialized test equipment, assists in…
Added 9 hours ago
Senior Staff Product Manager
Integral Ad Science, Inc.
NY
We are seeking a Senior Staff Product Manager to lead our Fraud and Ad Quality team. This team owns our ad fraud and ad quality technology that enables advertisers to measure and avoid…
Added 9 hours ago
Engineer III
Rosendin Electric, Inc
United States
The Engineer III is a senior engineering position responsible for providing technical engineering information and assistance to ensure compliance with the project requirements and all…
Added 9 hours ago
Engineer III - Analytics
Rosendin Electric, Inc
United States
The Engineer III is a senior engineering position responsible for providing technical engineering information and assistance to ensure compliance with the project requirements and all…
Added 9 hours ago
Electrical Construction Engineer III
Rosendin
United States
The Engineer III is a senior engineering position responsible for providing technical engineering information and assistance to ensure compliance with the project requirements and all…
Added 9 hours ago
Senior Software Engineer
Bread Financial Payments, Inc
Columbus, OH
The Senior Software Engineer is responsible for developing and enhancing financial technology solutions by translating requirements into functional software. Engineers in this role actively…
Added 9 hours ago
C6
Senior Manager, Software Quality Assurance
Company 601 LivaNova USA Inc
United States
- $150,000 to $175,000 USD / year
As our Senior Manager, Software Quality Assurance, you will lead the software quality function while applying hands-on software development knowledge to ensure product software, firmware,…

EnsoData

Senior Technical Services Engineer

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

Original job description

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

Apply About employer

Report this job