Jobs in the United States

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Added 13 mins ago
Construction Manager - Federal Sector - Remote with Travel
Procon Consulting
Remote, United States
Bachelor's degree in construction management, architecture, engineering, or a related field.
Added 13 mins ago
Engineering Manager - Global, Remote
TJM Labs
Remote, United States
…keep the team reliable, working closely with the Director of Engineering, Product, pharmacists and customer-facing teams. This role is a great fit for a technically credible manager who…
Added 13 mins ago
Project Manager, Telecommunications
Sand Cherry Associates
Remote, United States
We are seeking an experienced Project Manager to help lead a highly visible, critical telecom program focused on delivering automation across engineering activities. This individual will…
Added 13 mins ago
Manager, Software Engineering - Mobile Apps
Funnel Leasing
Remote, United States
Funnel Leasing Inc., is hiring for a hands-on hiring a hands-on Manager, Software Engineering - Mobile Apps to lead our Living Operations team. The team builds and maintains Funnel’s…
Added 13 mins ago
Community Engagement Manager
Velsera
Remote, United States
Velsera provides software and professional services for:
Added 13 mins ago
Business Development Manager
Intersog
Remote, United States
Intersog is a software engineering and IT consulting company delivering custom development, dedicated development teams, and IT staff augmentation services. We partner with organizations…
Added 13 mins ago
Senior Technical Services Engineer
EnsoData
Remote, United States
Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and…
Added 13 mins ago
Software Engineer (AI Agents)
Fluent, LLC
Remote, United States
…Databricks or a comparable lakehouse, or you have the data engineering depth to get productive there quickly. You are comfortable sitting with a support lead or an account manager,…
Added 13 mins ago
Associate Business Analyst
Claritas Rx
Remote, United States
…with Engagement Managers, Delivery Directors, and Customer Engineering - and is expected to communicate capacity constraints proactively given the demands of a multi-client…
Added 13 mins ago
Technical Product Manager
Faro AI Inc.
Remote, United States
As a Technical Product Manager at Faro Health, you will serve as the bridge between our customers, partners, and engineering teams. You’ll own Faro’s platform and integration strategy,…
Added 13 mins ago
Senior Product Manager
FIXD Automotive
Remote, United States
The Senior Product Manager owns AppraisalPRO's new product lines: what gets built, how it reaches dealers, and whether dealers get real value from it. You will report to the COO and work…
Added 13 mins ago
Project Manager
Elementl Power
Remote, United States
We're excited to add a Project Manager to our growing Project Management Office (PMO). This is an owner-side project delivery role responsible for managing the planning, performance, and…
Added 15 mins ago
Field Service Manager
Hoshizaki America
San Antonio, TX
The Field Service Manager oversees a team of service technicians and contractors in their daily tasks, manages scheduling and dispatching, and ensures the highest quality of customer…
Added 15 mins ago
Foodservice Sales Manager
Hoshizaki America
San Antonio, TX
The Foodservice Sales Manager is a sales professional responsible for leading and growing profitable sales and market share for Lancer products by leading independent rep agencies and…
Added 24 mins ago
UAS Systems Specialist Lead
CACI International
Aberdeen Proving Ground, MD
The UAS Systems Specialist Lead will act as both the technical lead and as the unit manager for a team of UAS specialists. As a lead, the individual will manage and task activities related…
Added 24 mins ago
DevSecOps Senior Automation Platform Engineer
CACI International
Aberdeen Proving Ground, MD
The DSO Platform is a regularly evolving suite of software development and delivery tools. It is hosted on AWS and leverages all cloud native technologies. It is a container driven…
Added 24 mins ago
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FLEX Senior Product Manager, Corporate Systems Procurement
Marriott
Bethesda, MD
- $53.07 to $90.38 USD / hour
Marriott is seeking an experienced FLEX Senior Product Manager, Corporate Systems Procurement to own the strategy, roadmap, and delivery of indirect tax integrations across our procurement…
Added 24 mins ago
M
FLEX Senior Program Manager, Corporate Systems
Marriott
Bethesda, MD
- $53.07 to $85.48 USD / hour
Marriott is seeking an experienced FLEX Senior Program Manager, Corporate Systems to lead the end-to-end integration of the Vertex tax engine with Oracle ERP cloud (Payables & Receivables)…
Added 24 mins ago
S
Energy Engineer
Siemens
Baltimore, MD
- $69,571 to $119,264 USD / year
…energy, cooling, and heating load-building models using modeling…
Added 31 mins ago
Quality Manager - Coldwater Area
The Pivot Group Network
Coldwater · Coldwater, MI
This posting covers Quality Manager opportunities with manufacturers based in and around Coldwater in Branch County, within about 45 minutes of the city, including Sturgis, Hillsdale,…
Added 31 mins ago
Quality Supervisor - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Bachelor degree in engineering, quality, or a related field.
Added 33 mins ago
ST
Senior Product Manager
Supplied Talent
Remote, United States
- $120,000 to $150,000 USD / year
As a Senior Product Manager, you will play a critical role in shaping the next phase of our platform’s evolution. You’ll partner closely with Engineering, Design, Sales, and Customer…
Added 33 mins ago
ST
Senior Product Manager
Supplied Talent
Remote, United States
- $120,000 to $150,000 USD / year
As a Senior Product Manager, you will play a critical role in shaping the next phase of our platform’s evolution. You’ll partner closely with Engineering, Design, Sales, and Customer…
Added 33 mins ago
ST
Senior Product Manager
Supplied Talent
Addison, TX
- $120,000 to $150,000 USD / year
As a Senior Product Manager, you will play a critical role in shaping the next phase of our platform’s evolution. You’ll partner closely with Engineering, Design, Sales, and Customer…
Added 33 mins ago
ST
Senior Product Manager
Supplied Talent
Dallas, TX
- $120,000 to $150,000 USD / year
As a Senior Product Manager, you will play a critical role in shaping the next phase of our platform’s evolution. You’ll partner closely with Engineering, Design, Sales, and Customer…

EnsoData

Senior Technical Services Engineer

Remote, United States

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Job details

Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

Original job description

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

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