Jobs in the United States

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Added 3 hours ago
IT Support Engineer
ArcelorMittal USA LLC
Cleveland, OH
Location: Cleveland, Ohio Cleveland-Cliffs is in search of an IT Support Engineer for its Cleveland Works operation. This is a full-time, on-site position. The IT Support Engineer maximizes…
Added 5 hours ago
Senior Technical Services Engineer
EnsoData
Remote, United States
EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the…
Added 7 hours ago
Senior IT Systems Engineer - EHR (eClinicalWorks)
ICBD
Remote, United States
Senior IT Systems Engineer- EHR (eClinicalWorks)
Added 10 hours ago
Linux Systems Administrator
SAIC
Chantilly, VA
Experience supporting desktop and workstation hardware
Added 10 hours ago
Information Technology Systems Engineer SETA
SAIC
Chantilly, VA
SAIC is seeking an Information Technology (IT) based Systems Engineer (SETA) for a position supporting an Intelligence Community (IC) customer. The successful applicant will exhibit…
Added 10 hours ago
DC
Senior Systems Engineer
Dekind Computer Consultants
Crystal Lake, IL
- $100,000 to $110,000 USD / year
Install, troubleshoot, and fix desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.
Added 10 hours ago
IG
Principal Engineer, Populus.ai and Elevate Platform
IPS Group Inc.
Remote, United States
- $125,000 to $160,000 USD / year
The Principal Engineer is the technical owner of the platform behind Populus.ai and Elevate, combining two roles in one: the platform's architect and its lead hands-on developer. You will…
Added 10 hours ago
C
Senior Full-Stack Engineer – E-commerce (Shopify)
CORSAIR
Milpitas, CA
- $170,000 to $185,000 USD / year
…gamers, ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops, Drop, a community-driven company that designs and curates enthusiast keyboards and peripherals, and…
Added 11 hours ago
Imaging Engineer 3
UCSF
San Francisco, CA
…systems. In discharging these responsibilities, the Imaging Engineer must be acutely aware of and adhere to all defined clinical work flows and will make recommendations on said work flows…
Added 11 hours ago
Multimedia Technician
WTAE-TV
Pittsburgh, PA
…all station efforts. You will report to the Assistant Chief Engineer. Job Responsibilities 1. News-gathering equipment including ENG cameras, field gear, ENG, DSNG, and CNG vehicles,…
Added 11 hours ago
EA
FRCS Systems Administrator
Empower AI Inc.
Ft Drum, NY
- $63,500 USD / year
…role is ideal for a hands-on systems administrator or security engineer with Industrial Control Systems (ICS) and RMF experience who thrives working independently on a DoD installation.…
Added 11 hours ago
G1
Senior Offensive Security Engineer
Group 1001 Resources, LLC
Remote, United States
- $200,000 to $270,000 USD / year
Group 1001 is seeking a hands-on Senior Offensive Security Engineer to lead penetration testing and red team operations across our cloud, endpoint, application, and API environments. You…
Added 11 hours ago
Field Engineer - Nationwide (Travel Required)
Curtin Maritime
Remote, United States
We are currently searching for an experienced Field Engineer (Survey) to support current and future marine construction projects.
Added 11 hours ago
Software Engineer I
Jorie AI
Remote, United States
We are seeking a Software Engineer I to build and maintain intelligent automation for Revenue Cycle Management (RCM) in healthcare. You will develop Python automation that works across EHR…
Added 11 hours ago
Senior Software Engineer
Jorie AI
Remote, United States
We are seeking a Senior Software Engineer to design and deliver software for healthcare and other regulated industries, covering automation, web applications, and platform services. You…
Added 11 hours ago
Principal Systems Integration Engineer (MBSE)
Odyssey Systems Consulting Group, Ltd.
Dayton, OH
Odyssey has an exciting opportunity for a Principal Systems Integration Engineer (MBSE), supporting the Small Unmanned Aircraft Systems (sUAS) Program AFLCMC/WIS Asymmetric Warfare Division…
Added 11 hours ago
Infrastructure Engineer Consultant-AVD
Health Care Service Corp.
Remote, United States
Added 11 hours ago
Information Security Engineer
Nebraska Methodist Health System
Omaha, NE
Defines and implements support procedures and protocols for Desktop, Service Desk, and other team members.
Added 11 hours ago
Product Design Engineer III
Nikkiso Cryogenic Industries
North Las Vegas, NV
The Product Design Engineer III is responsible for providing consultation in one or more areas of project design, equipment engineering systems and improvements to existing products in…
Added 12 hours ago
TT
Founding Full-Stack Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $240,000 USD / year
- Build mobile and desktop clients for setup, monitoring, and workflow configuration.
Added 12 hours ago
WS
Security Engineer
Wilson Sonsini Goodrich & Rosati, Professional Corporation
NY · DE · Washington, DC
- $105,400 to $142,600 USD / year
The Security Engineer, under the direction of the Director, Security Engineering and Operations, owns the day-to-day execution of the firm’s vulnerability management program and administers…
Added 12 hours ago
Aerospace Engineer Intern - Spring/Summer 2027
Sierra Lobo, Inc.
Milan, OH
Design, analysis, and testing of cryogenic fluid and thermal management (active and passive) systems (Thermal Desktop, CFD, Excel)
Added 13 hours ago
Systems Engineer II
Berkley
Wilmington, DE
…Power Apps (canvas and model-driven), Power Automate (cloud and desktop flows), and Dataverse, following ALM best practices with solutions, environment variables, and managed deployments.•…
Added 13 hours ago
Sr. Sys Engineer
Berkley
Wilmington, DE
Serve as primary engineer and platform owner for the enterprise Amazon Connect environment, designing, building, and maintaining contact flows, flow modules, queues, routing profiles, hours…
Added 13 hours ago
Spacecraft Thermal Engineer
The Aerospace Corporation
El Segundo, CA · Chantilly, VA
We are looking for a Spacecraft Thermal Engineer (Senior Member of the Technical Staff / Member of the Technical Staff - Aeronautical and Mechanical Engineering) with a strong background in…

EnsoData

Senior Technical Services Engineer

Remote, United States

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Job details

Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

Original job description

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

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