Jobs in the United States

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Added 8 mins ago
Software Engineer - AI & Agentic Systems
Cisco Systems, Inc.
Remote, United States
We are seeking a Software Engineer to help our team design, build, and operate practical AI tools that improve how people find information, automate tasks, and integrate AI into their daily…
Added 12 mins ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 12 mins ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 12 mins ago
SU
Mobile / UI/UX Engineer
Stanbridge University
Remote, United States
- $115,000 to $150,000 USD / year
Stanbridge University is seeking a highly capable, product-minded Mobile / UI/UX Engineer to design, develop, and enhance our growing ecosystem of student-facing digital platforms.
Added 12 mins ago
Senior Technical Services Engineer
EnsoData
Remote, United States
EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the…
Added 12 mins ago
Software Engineer (AI Agents)
Fluent, LLC
Remote, United States
Fluent is building the next generation advertising network: Partner Monetize and Advertiser Acquisition. Our vision is to build an ML/AI first network of advertisers and publishers working…
Added 12 mins ago
V
Senior QA/SDET
Vouched
Remote, United States
- $180,000 to $210,000 USD / year
Added 23 mins ago
T
Data Engineer II
TEKsystems
Hanover, MD
- $78,400 to $117,600 USD / year
We are seeking a highly skilled and talented Intermediate level Data Engineer with strong hands-on data engineering proficiency (modern cloud data engineering, data integration, distributed…
Added 23 mins ago
T
Security Test And Validation Engineer
TEKsystems
Bethesda, MD
- $40.87 USD / hour
Position Summary The Journeyman Security Test & Validation Engineer provides technical testing, validation, and security verification supporting Chrome Enterprise Premium (CEP) and Zero…
Added 40 mins ago
Lead Engineer, AI Infrastructure (C++, C)
SpaceXSI
Palo Alto, CA · Seattle, WA
…throughput, security, and developer experience. You are the engineer that other engineers count on; you are technical, you tackle every problem with enthusiasm; you remove hurdles. You are…
Added 1 hour ago
Intern - Advanced Process Control (R2R)
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
Our vision is to transform how the world uses information to enrich life for all.
Added 1 hour ago
Information Security Engineer – Global Security Infrastructure
Micron Technology, Inc.
Boise, ID
Our vision is to transform how the world uses information to enrich life for all.
Added 2 hours ago
Systems Engineer Enterprise Search
AutoZone
Memphis, TN
As a Software Engineer, Enterprise Search at AutoZone, you will contribute to building and enhancing the search platform that powers our store and digital experiences. You will develop and…
Added 2 hours ago
Enterprise Technology Solution Architect
Deloitte US
Dallas, TX · Jacksonville, FL
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Added 2 hours ago
EG
Databricks Data Engineer
Eliassen Group
Concord, NH
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 2 hours ago
EG
Cloud Engineer
Eliassen Group
Concord, NH
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 2 hours ago
EG
Cloud Engineer
Eliassen Group
Carson City, NV
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 2 hours ago
EG
Databricks Data Engineer
Eliassen Group
Carson City, NV
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 2 hours ago
Lead Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
UNAVAILABLE, OH
Develop Digital Systems Design -- PLC, DCS, HSI, networked computer systems.
Added 2 hours ago
Lead Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
Perry, OH
Develop Digital Systems Design -- PLC, DCS, HSI, networked computer systems.
Added 2 hours ago
Instrumentation & Controls Engineer 2 - Nuclear
Sargent & Lundy
Chicago, IL
…These projects are a synergistic integration of electrical, computer and mechanical engineering along with control…
Added 3 hours ago
Lead Network Engineer 1 - Nuclear
Sargent & Lundy
Warrenville, IL
…need for additional I&C Engineers.This position requires an engineer who has expertise in digital system network design. Responsibilities will include, but are not limited…
Added 3 hours ago
EG
Cloud Engineer
Eliassen Group
Bismarck, ND
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 3 hours ago
EG
Databricks Data Engineer
Eliassen Group
Bismarck, ND
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 4 hours ago
AI Automation Engineer (Quality) NC Hybrid
Cisco Systems, Inc.
RTP, NC
As an Automation QA Engineer, you are the guardian of that functional quality - owning the automated testing ecosystem that keeps Circuit reliable, scalable, and production-ready across…

EnsoData

Senior Technical Services Engineer

Remote, United States

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Job details

Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

Original job description

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

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