Jobs in the United States

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Electrical Controls Engineer
Actalent
Tinley Park, IL
- $44 to $52 USD / hour
We are seeking an Electrical Controls Engineer to design, program, test, and support industrial control systems and automated machinery. This hands-on role involves PLC programming,…
Added 1 min ago
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Civil Engineer
Actalent
Phoenix, MD
- $30 to $45 USD / hour
Job Title: Civil EngineerJob DescriptionThis position offers an opportunity for a Civil Engineer to work on a diverse mix of public-focused projects, including water resources, site…
Added 1 min ago
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Hardware Design Engineer
Actalent
Annapolis Junction, MD
- $150,000 to $215,000 USD / year
FPGA Hardware Design EngineerJob DescriptionThe primary role of the Hardware Design Engineer is to lead FPGA architecture, design, and development efforts in support of advanced embedded…
Added 1 min ago
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Substation Designer
Actalent
New Albany, OH
- $35 to $50 USD / hour
Develop a substation design layout with scoping information and general guidance from a Design Engineer.
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Quality Engineer
Actalent
Manchester, TN
- $80,000 to $85,000 USD / year
Job Title: Quality Engineer Medical Device ManufacturingJob DescriptionThis Quality Engineer role offers the opportunity to support a medical device manufacturing environment by driving…
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Project Manager Oil & Gas (Remote With Travel)
Actalent
Houston, TX
- $40.87 to $60 USD / hour
Coordinate engineering design efforts, permitting activities, surveys, and third-party construction services
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Supplier Quality Engineer
Actalent
Anoka, MN
- $100,000 to $130,000 USD / year
…standards and continuous improvement. The Supplier Quality Engineer frequently collaborates with production, program, engineering, and sourcing teams, as well as external suppliers, to…
Added 1 min ago
Production Engineer
Actalent
Maple Grove, MN
…clients. The position involves working with engineering and design tools such as SolidWorks, 2D CAD software, and Microsoft Office Suite, along with exposure to sheet metal fabrication and…
Added 1 min ago
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Project Manager Oil & Gas (Remote With Travel)
Actalent
Odessa, TX
- $40.87 to $60 USD / hour
Coordinate engineering design efforts, permitting activities, surveys, and third-party construction services
Added 2 mins ago
Senior Protection and Control Engineer (US Remote eligible)
GE Grid Solutions, LLC
Remote, United States
Design, review, and Professional Engineer stamp protection schemes, electrical schematics, and relay settings for substations, data centers, and battery energy storage systems.
Added 2 mins ago
Senior NPI Program Manager – FACTS FSC & SC
GE Grid Solutions, LLC
United States
Knowledge of and experience using IEEE, IEC, ANSI, NEC, and NESC standards and codes, and ability to engineer design packages
Added 2 mins ago
MCU Offshore Project Manager
GE Renewables US LLC
Remote, United States
Collaborate with marine contractors and commercial teams on preliminary lifting plans, vessel deck layouts, and sea-fastening arrangements (with the Project Engineer)
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Sr. IT Engineer, IAM & Platform Management
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Remote, United States
Own entitlement governance: design and run periodic access reviews, identify and remediate stale or excess access, and close gaps that allowed past entitlement misconfigurations.
Added 2 mins ago
Software Engineer
DCS Corporation
Sterling Heights, MI, MI
DCS is looking for a Senior Software Engineer to support the Army fleet of Robotic Autonomy Systems (RAS) platforms. Post Production Support Software effort include new feature development,…
Added 3 mins ago
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MBSE SME
Modern Technology Solutions Inc
Colorado Springs, CO · Colorado Springs
- $180,000 to $215,000 USD / year
Modern Technology Solutions Inc. (MTSI) is seeking a Senior Systems Engineer with Model Based Systems Engineer (MBSE) experience to provide Systems Engineering, Integration, & Test (SEIT)…
Added 3 mins ago
Process Design Engineer, Quick Commerce Design Engineering
Amazon.com Services LLC
Bellevue, WA
Quick Commerce Process Design is looking for an innovative, solutions-oriented Process Design Engineer to help build the operational processes and standards behind Amazon's next-generation,…
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Senior Software Development Engineer, Rendering Foundations
Amazon.com Services LLC
Seattle, WA
Amazon Mobile Shopping is looking for a Senior Software Development Engineer to help build the foundation that powers the best shopping experiences for customers wherever and whenever they…
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System Development Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Bellevue, WA
Collaborate with data engineers to help build pipelines feeding SAP transactional data[JL2.1] into ML models for anomaly detection and process optimization.
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Systems Development Engineer, AWS Commerce Platform-ADC
Amazon Development Center U.S., Inc.
Denver, CO
A successful Systems Development Engineer is focused on building services and tooling that enhance our operational posture and thinks about the impact of their designs on the scalability,…
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Forward Deployed Engineer, AWS Forward Deployed Engineering
Amazon Web Services, Inc.
Boston, MA · Seattle, WA · New York, NY · East Palo Alto, CA · San Francisco, CA
A Forward Deployed Engineer II (FDE II) embeds directly inside a strategic enterprise customer to independently design, build, deploy, and run AI-powered production systems alongside the…
Added 3 mins ago
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Quality Engineer I
Nova Biomedical
Norwood, MA
- $85,000 to $105,000 USD / year
…and general oversight for the management and improvement of design and development, validations, quality planning, internal auditing, investigations, process controls, change management,…
Added 3 mins ago
Environmental Engineer
Noblis
Washington, DC
Noblis is looking for a Senior Environmental Engineer for an upcoming proposal effort in Bethesda, MD. The Senior DEA/NATO Engineer will provide program management services, technical…
Added 4 mins ago
Foundry Interface Engineer – PMIC / Analog
Apple
Cupertino, CA
Imagine yourself in our processor design effort, collaborating with design teams and providing technology support, with a critical impact on getting functional products to millions of…
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Data Engineer in St. Louis, MO
Accenture
Saint Louis, MO
+ Design and develop scalable, efficient data architectures to support the migration process
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Technical Sourcer
Eridu AI
Saratoga, CA
Contribute to internal sourcing playbooks, building reusable search strings, talent maps, messaging templates, and process improvements.

EnsoData

Senior Technical Services Engineer

Remote, United States

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Job details

Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

Original job description

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Requirements

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

Benefits

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

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