Jobs in the United States

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Added 5 mins ago
UA
Supervisory Industrial Engineer
U.S. Army Joint Munitions Command
Pine Bluff Arsenal, AR
- $89,508 to $116,362 USD / year
About the Position: Serves as Industrial Engineer in charge of procurement and manufacturing quality assurance.
Added 5 mins ago
UA
Supervisory Industrial Engineer
U.S. Army Joint Munitions Command
Pine Bluff Arsenal, AR
- $89,508 to $116,362 USD / year
About the Position: Serves as Industrial Engineer in charge of procurement and manufacturing quality assurance.Duties
Added 5 mins ago
AC
GENERAL ENGINEER
Air Combat Command
Shaw AFB, SC
- $89,508 to $116,362 USD / year
The primary purpose of this position is: To serve as a professional general engineer, performing design, project programming, construction management/monitoring duties and improvement…
Added 11 mins ago
AN
INTERDISCIPLINARY ENGINEER TITLE 5 PERMANENT
Air National Guard Units
Newington, NH
- $101,375 to $131,790 USD / year
The primary purpose of this position is to serve as a professional general engineer, performing design, project programming, construction management/monitoring duties and improvement…
Added 23 mins ago
EI
Test Engineer
Elve Inc
Davis, CA
- $85,000 to $125,000 USD / year
A Test engineer at Elve is responsible for the characterization of the performance of Elve products and systems, as well as the design, development, deployment of test and quality…
Added 46 mins ago
J
Senior Engineer, Exposure & Vulnerability Management
Jobgether
Remote, United States
- $134,200 to $180,600 USD / year
The Senior Engineer, Exposure & Vulnerability Management will lead the evolution of enterprise security from periodic vulnerability scanning to continuous, risk-driven exposure management.…
Added 1 hour ago
IG
VTC Engineer
Insight Global
San Francisco, CA
- From $25 USD / hour
Coordinate, schedule, and escort third-party vendors for routine maintenance of network infrastructure, UPS systems, and other IT equipment
Added 1 hour ago
Staff Security Engineer
Jobgether
Remote, United States
The Staff Security Engineer will play a key role in strengthening product, infrastructure, and application security across a leading product analytics platform. Working within the…
Added 1 hour ago
Mechanical Engineer - PE (HVAC)
Jobgether
Remote, United States
The Mechanical Engineer will lead mechanical design activities and deliver comprehensive HVAC solutions for a diverse range of facility and infrastructure projects. This role offers the…
Added 1 hour ago
VLSI Design Automation Software Engineer
NVIDIA Corporation
North District, IL
NVIDIA is looking for a Software Engineer to build the next-gen infrastructure software behind our VLSI organization. You'll join a CAD team that develops the systems running NVIDIA's chip…
Added 1 hour ago
B
Senior Infrastructure Engineer, AI & ML, Penguin Random House (Open to Remote)
Bertelsmann-Jobs
Remote, United States
- $185,000 to $210,000 USD / year
…deliver models to production quickly. We are hiring a Senior Infrastructure Engineer to build and maintain the foundational systems that support this…
Added 1 hour ago
EC
Project Engineer
Edwards Construction Group
Santa Barbara, CA
- $70,700 to $95,600 USD / year
Edwards Construction Group is a premier commercial construction firm that has been building the critical infrastructure for communities across California for decades. What truly sets us…
Added 1 hour ago
AI Engineer
Awesome Motive
Remote, United States
As an AI Engineer, you're responsible for designing, building, and shipping AI systems that real people use, from AI features inside products used on over 30 million websites to internal…
Added 1 hour ago
WW
Associate Engineer - Infrastructure & Integrations Support
World Wide Technology
Maryland Heights, MO
- $73,200 to $91,500 USD / year
We are seeking a motivated Associate Engineer to support enterprise infrastructure, integration applications, and automation initiatives. The ideal candidate will have hands-on experience…
Added 1 hour ago
Sr. Security Engineer
Jobgether
Remote, United States
We are looking for a hands-on Senior Security Engineer to strengthen and manage the security infrastructure protecting enterprise systems, employees, and endpoints. In this role, you will…
Added 1 hour ago
Sr. Engineer - Drug Substance Engineering Technical Authority (ETA)
Amgen Inc.
NC
SENIOR ENGINEER - DRUG SUBSTANCE PROCESS ENGINEERING
Added 1 hour ago
AI Engineer
Awesome Motive
Remote, United States
As an AI Engineer, you're responsible for designing, building, and shipping AI systems that real people use, from AI features inside products used on over 30 million websites to internal…
Added 2 hours ago
Network Operations Manager
Jobgether
Remote, United States
…improvement of managed network environments and data center infrastructure. You will serve as the senior technical escalation point, guiding critical incident resolution and driving…
Added 2 hours ago
J
Lead Backend Engineer
Jobgether
Remote, United States
- $196,000 to $203,000 USD / year
…connection, exploration, and shared adventures. As Lead Backend Engineer, you will lead and develop a talented backend engineering team while remaining hands-on with critical systems and…
Added 2 hours ago
Cloud Infrastructure Engineer
IPG
Atlanta, GA · Tampa, FL · Charlotte, NC · Orlando, FL · Washington, DC · Raleigh, NC · Jacksonville, FL · New York, NY
Immediate Supervisor: Director, Enterprise Infrastructure
Added 2 hours ago
Associate Project Engineer
USABB ABB Inc.
Houston, TX
Part of the Engineering team in Process Automation Energy Industries in the USA, the Associate Project Engineer assists all aspects of system implementation of a project including loading…
Added 2 hours ago
Engineer IV - Electrical
DVJ Consulting Engineers
Los Angeles, CA
The Engineer IV – Electrical (Sustainability) provides specialized electrical engineering expertise and technical support to the BuildLACCD Sustainability Strike Team throughout planning,…
Added 3 hours ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
The purpose of the AWS Cloud Engineer IV is to design, implement, and maintain cloud infrastructure systems using Amazon Web Services (AWS). This position will play a crucial role in…
Added 3 hours ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
…scale and with a client roster that defines the future of AI infrastructure. You will manage engineering-side project execution from basis of design through IFC, construction…
Added 3 hours ago
Power Generation Project Engineer (Electrical)
Pacific Gas And Electric Company
Auberry, CA
This is a journey-level Project Engineer job that requires mastery of the Associate level Project Engineer skills and duties and provides complete engineering & design, project management,…

Closed listing

EnsoData

Senior Technical Services Engineer

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction.

Key Responsibilities:

Manage and prioritize multiple incoming customer issues, balancing urgency and impact to ensure timely resolution
Effectively troubleshoot complex technical issues within web-based, mobile, and desktop applications
Document and follow standard operating procedures (SOPs) for appropriate escalation of issues to internal teams as needed, develop documentation to assist other TSEs with processes
Responsible for driving internal projects, maintaining clear documentation and proactive communication with stakeholders to ensure alignment and follow-through
Responsible for becoming a subject matter expert on complex technical areas and mentoring team members in these areas
Provide timely and appropriate communication with the customer to explain the steps required to solve their issue
Take ownership of escalated customers and independently make thoughtful yet impactful decisions that best suit the customer and company

As EnsoData continues to grow across multiple teams, we may consider qualified candidates for other current or future opportunities that closely align with their experience, skills, and career interests. If another role appears to be a strong mutual fit, our team may reach out to discuss it with you.

Requirements

Qualifications:

Bachelor’s degree in a relevant field (e.g., computer science, engineering, or healthcare)
7+ years of experience in technical services, customer support, or related fields within the healthcare or software industries
3+ years in a healthcare or healthcare adjacent role
Experience troubleshooting and debugging code, ideally within web-based applications hosted in cloud environments (e.g., GCP, AWS, or Azure), including performance issues, API failures, and infrastructure-related problems
Exceptional communication and problem-solving abilities, both technical and non-technical
Ability to manage complex technical customer escalations and ensure communication and resolution in a timely manner.
Demonstrated experience with Software as a Medical Device (SaMD) and a solid understanding of healthcare regulations such as HIPAA and FDA guidelines (preferred)
Strong understanding of RESTful APIs, including how to design, troubleshoot and integrate with them
Experience in Python, React, React Native, MongoDB, Postgres, and/or GCP

About EnsoData EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer’s. For more information about our products, please visit ensodata.com. Company Culture - Embrace the Pineapple! How do we do this? Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere Put Customers First - delights customers by working closely with them to support their initiatives Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

Benefits

The benefits package includes, but is not limited to, the following:

Hybrid/Remote Company - we are a company with hybrid and remote options. That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work from at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)! Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. Paid time off options - we want our employees to rest, recharge, and feel better. Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. 401k to help people invest in the future. Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!) Interview Process

Submit a resume online and our hiring team will choose those that seem like the best candidates.
We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
Expect an opportunity to show your skills.
The final candidates will have a chance to meet a few people from the team.
Offer!

Let’s talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you’re a great fit, but don't necessarily check every box on the job description, please still get in touch. To learn more about our ongoing commitment to diversity, see our updated website here. Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future. Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate. We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData’s mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally. If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

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