BDR/Inside Sales Representative

About Enseo Enseo is a leading hospitality technology company delivering innovative solutions that enhance the guest experience, simplify hotel operations, and create value for hotel owners and operators. Our technology solutions help hospitality businesses modernize their properties, improve connectivity, and deliver exceptional guest experiences. We work with leading hotel brands, management companies, independent properties, and gaming resorts across the hospitality industry. About the Role Enseo is seeking a highly motivated, results-driven Business Development Representative (BDR) / Inside Sales Representative to join our growing Sales team. This role is critical to driving Enseo's growth by identifying new business opportunities, engaging prospective customers, and building a strong, qualified sales pipeline. The ideal candidate is a proactive, resourceful sales professional who thrives in a fast-paced environment, enjoys connecting with customers, and is motivated by measurable results. This individual will play an important role in expanding Enseo's market presence, developing relationships with hospitality decision-makers, and supporting opportunities from initial outreach through qualification and sales handoff. This is an excellent opportunity for someone looking to build a career in technology sales while gaining experience in the hospitality industry.

Key Responsibilities

Business Development & Prospecting

• Proactively identify and engage prospective customers through outbound calls, personalized emails, LinkedIn, and other prospecting channels.
• Research target hotel properties, ownership groups, management companies, and gaming operators to identify decision-makers and potential sales opportunities.
• Execute targeted prospecting campaigns aligned with Enseo's go-to-market strategy and priority market segments.
• Develop relationships with key stakeholders, including hotel general managers, IT leaders, operations executives, ownership representatives, and corporate decision-makers.
• Identify potential opportunities within both new accounts and existing customer portfolios.

Lead Qualification & Pipeline Development

• Qualify inbound and outbound leads by understanding customer needs, business priorities, technology requirements, purchasing timelines, and decision-making processes.
• Conduct initial discovery conversations to identify opportunities aligned with Enseo's technology solutions.
• Schedule qualified discovery meetings and introductions for the appropriate sales team members.
• Build and maintain a consistent pipeline of qualified sales opportunities that support revenue and bookings targets.
• Partner closely with Account Executives and Sales Leadership to ensure effective handoff, follow-up, and opportunity progression.
• Support re-engagement campaigns for dormant opportunities and previously engaged prospects.

Inside Sales & Sales Execution

• Manage assigned leads and smaller sales opportunities through the sales process, as appropriate.
• Follow up on customer inquiries, marketing-generated leads, and sales campaigns to convert interest into actionable opportunities.
• Support customer communications, meeting coordination, proposal follow-up, and other activities that accelerate the sales cycle.
• Collaborate with Sales, Marketing, Customer Success, and other internal teams to identify opportunities and improve conversion.
• Develop a strong understanding of Enseo's solutions, competitive differentiators, and the business challenges facing hospitality customers.

CRM Management & Sales Performance

• Maintain accurate, timely, and complete records of prospecting activity, customer interactions, and opportunities in HubSpot CRM.
• Consistently track outreach, meetings, lead qualification, and pipeline generation against established performance expectations.
• Maintain strong CRM discipline, including accurate contact information, opportunity details, next steps, and follow-up dates.
• Provide visibility into prospecting results, market feedback, and potential barriers to conversion.
• Participate in regular sales meetings, pipeline reviews, coaching sessions, and ongoing sales training.

Qualifications

Required

• 1–3 years of experience in business development, inside sales, sales development, or a similar customer-facing role.
• Demonstrated ability to prospect, initiate conversations, and build relationships with prospective customers.
• Strong verbal and written communication skills, with confidence engaging business professionals and decision-makers.
• Highly organized, detail-oriented, and capable of managing multiple priorities and follow-up activities.
• Self-motivated, persistent, and comfortable working toward measurable activity and performance goals.
• Ability to learn and communicate technology solutions and their business value.
• Experience using CRM systems and sales prospecting tools.
• A collaborative, team-oriented mindset with a strong sense of accountability and ownership.

Preferred

• Experience in B2B technology, SaaS, hospitality technology, or hotel operations.
• Familiarity with hotel ownership groups, management companies, major hospitality brands, or gaming operators.
• Experience using HubSpot, LinkedIn Sales Navigator, or similar sales engagement platforms.
• Experience with outbound prospecting, lead qualification, and pipeline generation.
• Understanding of consultative selling and longer B2B sales cycles.

What Success Looks Like Success in this role will be measured by the ability to consistently generate qualified opportunities, build relationships with prospective customers, and contribute to Enseo's overall sales growth.

Key performance indicators may include:

• Consistent outbound prospecting activity and meaningful customer engagement.
• Qualified discovery meetings scheduled and completed.
• Sales-qualified opportunities generated and accepted.
• New qualified pipeline created.
• Conversion of leads into active sales opportunities.
• Timely follow-up and strong CRM data accuracy.
• Contribution to team pipeline coverage and bookings goals.

What We're Looking For We're looking for someone who brings energy, curiosity, and a strong desire to succeed. The right candidate is comfortable picking up the phone, asking thoughtful questions, and creating opportunities where they may not initially exist. They understand that successful business development requires persistence, preparation, follow-through, and the ability to build trust. Most importantly, we're looking for someone who takes ownership of their results, embraces coaching, works collaboratively, and is excited to help Enseo grow.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.