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Patient Access Rep - Birth Certificates and Point of Care Scanning-Availability 6AM-8PM-8 Hour Shifts-Rotating Weekends and Holidays-PRN
Ochsner Health
New Orleans, LA
…patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through…
Added 32 mins ago
Financial Client Services Specialist
The Recovery Village
Remote, United States
The Financial Client Services Specialist is accountable for all insurance and benefit verification, patient financial responsibility review, financial counseling, and upfront collection of…
Added 3 hours ago
Patient Service Representative Clinic
Ascension
Murfreesboro, TN
Provide Financial Clarity: Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with…
Added 3 hours ago
Patient Service Representative Clinic
Ascension
Murfreesboro, TN
Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
Added 3 hours ago
Patient Service Representative Clinic
Ascension
Nashville, TN
Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
Added 3 hours ago
Patient Service Representative Clinic
Ascension
Hendersonville, TN
Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
Added 3 hours ago
Insurance Representative
Ascension
Austin, TX
Confirms insurance coverage via payer portals and determines necessity for pre-authorization.
Added 3 hours ago
Patient Access Rep - Birth Certificates and Point of Care Scanning-Availability 6AM-8PM-8 Hour Shifts-Rotating Weekends and Holidays-PRN
Ochsner Clinic Foundation
New Orleans Region, LA
…patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through…
Added 3 hours ago
Patient Service Representative Clinic
Ascension
Nashville, TN
Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
Added 3 hours ago
Patient Service Representative Clinic
Ascension
Murfreesboro, TN
Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
Added 4 hours ago
NL
Student Finance Representative
National Louis University
Wheeling, IL
- $20.16 to $28.22 USD / hour
National Louis University is seeking applicants interested in joining our team as a Student Finance Representative. This position is responsible for reviewing student files, evaluating…
Added 4 hours ago
KP
Patient Services Specialist
Kalihi Palama Health Center
Honolulu, HI
- $17 to $20 USD / hour
Updates patient information (ie. address, telephone number, insurance verification via internet or phone call to insurance company, income verification, obtain referral from PCP if KPHC not…
Added 4 hours ago
MS
Customer Service Representative
My Senior Health Plan
Brentwood, TN
- $21.5 to $24 USD / hour
At My Senior Health Plan, we're more than an insurance agency. We're a trusted guide for seniors navigating some of the most important healthcare decisions of their lives. As a Customer…
Added 4 hours ago
Gas Station Manager
MCK Group
Marietta, GA
Report serious customer incidents, threats, injuries, or claims to the appropriate company representative.
Added 4 hours ago
Gas Station Manager
MCK Group
Smyrna, GA
Report serious customer incidents, threats, injuries, or claims to the appropriate company representative.
Added 4 hours ago
Patient Service Representative, Rutherford Crossing
Valley Health System
Winchester, VA
…core functions (demographic and financial information capture, insurance eligibility and verification, regulatory and compliance monitoring) of front desk…
Added 4 hours ago
Patient Service Representative, Rheumatology
Valley Health System
Winchester, VA
…core functions (demographic and financial information capture, insurance eligibility and verification, regulatory and compliance monitoring) of front desk…
Added 4 hours ago
Global Commercial Operations and Analytics Leader, Global Technology Innovation (GTI)
Terumo BCT, Inc.
Lakewood, CO
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.
Added 5 hours ago
Pharmacy Technician
SpartanNash Associates, LLC
MI
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 5 hours ago
Pharmacy Technician
SpartanNash Associates, LLC
Gladwin, MI
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 5 hours ago
CF
Patient Service Representative (Bronx)
Care For the Homeless
Manhattan, NY
- $24.72 USD / hour
JOB SUMMARY: The Patient Services Representative (PSR) provides day-to-day front/back-end support to patients and the clinical team under FQHC Article 28 and the Patient-Centered Medical…
Added 5 hours ago
AB
Credit Associate
Axos Bank
Remote, United States
- $55,000 to $70,000 USD / year
The Credit Associate will be responsible for analyzing credit worthiness of new and established customers in accordance with departmental and corporate thresholds, policies, and procedures.…
Added 5 hours ago
WU
Supervisor Insurance/Billing/Collection (Remote) - Department of Medicine - Business Office
Washington University in St Louis
Remote, United States
- $58,300 to $90,400 USD / year
Position handles the day to day operations of providing assistance to staff working with insurance matters, supervising, advising and overseeing posting, collections, and/or reimbursement…
Added 5 hours ago
LD
Bartender
Lodging Dynamics
Scottsdale, AZ
- From $12.15 USD / hour
Follow hotel procedures for guest and associate incidents, and know hotel emergency procedures.
Added 5 hours ago
Patient Access Representative
UnityPoint Health
Bettendorf, IA
Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you’ll make a real difference in every patient’s journey. In this dynamic, patient-focused role, you’ll…

Ensemble RCM LLC

Patient Access Associate Specialist

Lima, OH, United States

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Job details

Education: High school diploma
Experience: 1+ years of customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15 based on experience

Schedule: Full Time 1p-1a (weekend, holiday rotation required)

***This position is an onsite role, and candidates must be able to work on-site at Mercy - St Rita's Medical Center in Lima, OH ****

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
Patient Access staff will be held accountable for point of service goals as assigned.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience:

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Minimum Education:

High School Diploma/GED Required

Certifications:

CRCR Required within 9 months of hire (Company Paid)

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

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More about this job

Skills

Regulatory compliance
Customer service
Auditing
Reporting
Leadership
Documentation
Research
Financial management
RCM
Payroll

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