Jobs in the United States

25+ jobs

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Added 2 mins ago
OM
First Opportunity Program: Setup Supervisor - Oregon Convention Center and Portland Expo Center
Oregon Metro
Portland, OR
- $77,368.57 to $103,680.77 USD / year
This is a First Opportunity recruitment, we are only accepting applications from residents who live within the First Opportunity Target Area (FOTA) and meet the qualifying annual household…
Added 5 mins ago
G
Senior Mechanical Project Manager
GPAC
Kansas City, MO
- $120,000 to $180,000 USD / year
Manage submittals, RFIs, change orders, contract administration, and pay applications
Added 7 mins ago
SO
Facilities Supervisor, Facility Services Coordinator
State of Washington
WA
- $4,633 to $6,229 USD / month
Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 11/13/2026. It is in your best interest to submit materials as…
Added 7 mins ago
SO
Claims Center SAW-SEAP Supervisor (ESBS4)
State of Washington
Spokane Valley, WA
- $5,642 to $7,592 USD / month
…to include utilizing web-based programs and Microsoft Office software products is needed. We are looking for candidates who exemplify the agency values of access, love, belonging, equity,…
Added 7 mins ago
SO
Administrative Assistant 3 (AA3/DBHR) – Internal
State of Washington
Olympia, WA
- $4,004 to $5,376 USD / month
Assist with federal grant applications and track preparation of the section's fact sheets and program profiles before each legislative session.
Added 7 mins ago
SO
Environmental Database Coordinator (Environmental Specialist 3) INTERNAL ONLY
State of Washington
Union Gap, WA
- $4,980 to $6,707 USD / month
Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.
Added 7 mins ago
ASSISTANT MANAGER
R & K Interests, Inc.
Houston, TX
Completes all lease applications and participates in the verification of applications.
Added 8 mins ago
WC
ADMINISTRATIVE ASSISTANT I
Washoe County
Reno, NV
- $69,784 to $90,708.8 USD / year
Advanced software skills, specifically with MS Office Suite applications
Added 8 mins ago
WC
ADMINISTRATIVE ASSISTANT II
Washoe County
Reno, NV
- $75,192 to $97,760 USD / year
Advanced software skills, specifically with MS Office Suite applications
Added 10 mins ago
Commercial Insurance Account Executive
GPAC
Elgin, IL
Technology Proficiency: Familiarity with online rating software and various insurance carrier online systems.
Added 10 mins ago
Commercial Insurance Account Executive
GPAC
Waukegan, IL
Technology Proficiency: Familiarity with online rating software and various insurance carrier online systems.
Added 10 mins ago
Commercial Insurance Account Executive
GPAC
Champaign, IL
Technology Proficiency: Familiarity with online rating software and various insurance carrier online systems.
Added 11 mins ago
Sr. DevOps Engineer
Forta Solutions, LLC
Denver, CO
…design, automate, secure, and maintain our AWS infrastructure and software delivery systems. This role will improve platform reliability, deployment efficiency, security, scalability,…
Added 12 mins ago
Dealer Specialist
DriveTime
Fort Worth, TX
Proficient computer skills, including familiarity with the internet and standard business applications such as Microsoft Office; ability to quickly learn new software as needed.
Added 12 mins ago
Infrastructure Engineer, Enterprise AI
Wonder Group, INC
Remote, United States
Familiarity with AI-enabled software development workflows and the infrastructure needed to take generated code into supported applications.
Added 13 mins ago
SO
Software Engineer (Systems Programmer/Developer III) - 61161323
State of South Carolina
West Columbia, SC
- $67,728 to $121,890 USD / year
The South Carolina Department of Education is seeking a skilled Software Engineer to design, build, and support the applications and integrations that serve students, educators, and…
Added 13 mins ago
SO
Business Systems Analyst, Senior
State of South Carolina
Richland County, SC
- $84,032 USD / year
Serves as a senior subject matter resource for assigned business domains, applications, and business processes.
Added 13 mins ago
Senior Software Developer in Test - Embedded Sensors QE, Core OS
Apple
Cupertino, CA
Strong understanding of software test and validation methodologies
Added 13 mins ago
BC
Property Manager Division Manager
Boulder County
Lafayette, CO
- $7,134 to $10,272 USD / month
Added 20 mins ago
Assistant Manager(02787) 837 S Lake St
Domino's
Mundelein, IL
Use e-mail, phone applications, web-based software, pdf viewer, and Microsoft Suite.
Added 20 mins ago
Assistant Manager(02715) 133 N Arlington Heights Rd
Domino's
Buffalo Grove, IL
Use e-mail, phone applications, web-based software, pdf viewer, and Microsoft Suite.
Added 21 mins ago
TT
Software Engineer, AI Agents
True Talent Solutions Partners
Remote, United States
- $200,000 to $320,000 USD / year
- Build and iterate on proofs of concept that explore AI applications in data and marketing workflows.
Added 23 mins ago
SF
Capital and Grants Manager
Santa Fe County
Santa Fe, NM
- $41.63 to $49.95 USD / hour
Skilled in operating various word-processing, spreadsheet, database and other software programs in a Windows environment; skilled in presentation preparation; and in grant and capital asset…
Added 24 mins ago
PM Research Fellow 12/1
Mass General Brigham (Enterprise Service
Boston, MA
-Assist in the preparation of grant proposals and funding applications to support ongoing research.
Added 27 mins ago
AB
Staff Global Supply Chain Manager
Arc Boat Company
Torrance, CA
- $190,000 USD / year
Arc is on a mission to electrify the marine industry. We're rethinking powertrains, software, and vessel designs from first principles. And we're already executing. We started with…

Endurance IT Services

Product Analyst

Richmond, VA, United States

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Job details

Experience: 2+ years of experience in Application Support, Business Analysis, Product Analysis, or a related role.
Posting language: English
Posted: Nov 5, 2026

Original job description

We are seeking a highly motivated Application Support Analyst / Product Analyst to join our growing FinTech team. This role is ideal for someone who enjoys solving customer problems, working closely with software developers, and has a passion for improving financial technology products.

Initially, this person will serve as the primary point of contact for incoming customer support requests, software issues, and bug tracking. As they gain product expertise, they will transition into a Product Analyst role, collaborating with developers, stakeholders, and clients to identify opportunities for product enhancements, automation, and new feature development.

Employment Type: Direct Hire
Location: Richmond, VA
Work Arrangement: Hybrid - 3 days in office after training period

Key Responsibilities

Monitor, triage, and resolve customer support tickets and application issues.
Document, reproduce, and prioritize software defects for development teams.
Serve as a liaison between customers, end users, and technical teams.
Analyze support trends to proactively identify product improvements.
Collaborate with software developers on feature requirements, testing, and releases.
Participate in product roadmap discussions and solution design.
Create user stories, documentation, and training materials.
Leverage AI tools and data analysis to improve customer experience and operational efficiency.

Qualifications

2+ years of experience in Application Support, Business Analysis, Product Analysis, or a related role.
Strong SQL skills with the ability to query and analyze data.
Experience with Jira or similar ticketing and project management platforms.
Familiarity with AI tools and emerging AI technologies in business applications.
Understanding of software development lifecycle (SDLC) and Agile methodologies.
Experience supporting SaaS, financial, banking, payments, or FinTech applications preferred.

Desired Skills

Exceptional verbal and written communication skills.
Strong customer service mindset and ability to build trust with non-technical users.
Analytical problem solver who can translate business needs into technical requirements.
Comfortable managing multiple priorities in a fast-paced environment.
Curious, proactive, and eager to grow into a Product Management career path.

Why Join Us?

This is a unique opportunity to start in a customer-facing support role while developing into a key member of our Product team. You'll have direct influence on product direction, work closely with developers and leadership, and help shape innovative financial technology solutions used by customers every day.

About Us

Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.

Some opportunities may not be exclusive and may evolve as we work with clients - but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.

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