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Medical Assistant
National Spine and Pain Centers
Fredericksburg, VA
The Medical Assistant works under the guidance of the Center Manager and the Provider(s), to greet patients; relay telephone messages to the appropriate recipients; assist with procedures;…
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Manager - Environmental Quality - OEQ
City of Dallas
United States
…is based on the “Plan-Do-Check-Act” model and is designed to support compliance, pollution prevention, and continual improvement across municipal…
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SO
OPS REGISTERED NURSE - 64853359
State of Florida
FORT WALTON BEACH, FL
- $27.5 USD / hour
…nursing care plans. Works cooperatively with the Part B case manager in ensuring that each client accesses comprehensive services in accordance with the individualized plan of care.…
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Finance Manager, Corporate Development
Destination Pet LLC
Remote, United States
…in our centers. This role leads the finance side of our M&A program, directs how we deploy capital, and presents directly to the Investment Committee of the Board of Directors.LOCATION:…
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GOVERNMENT OPERATIONS CONSULTANT II
State of Florida
TALLAHASSEE, FL
- $53,565.72 USD / year
Reviews a representative sample of a program area contract manager’s files for compliance with DC Procedure 205.013 and the Contract Management Technical Manual, for selected program areas.
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Estates Security Officer PM shift (3:00pm - 11:30PM)
Estates at Acqualina
Sunny Isles Beach, FL
We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and…
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Patient Care Technician - PCT
Fresenius Medical Care
Jackson, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
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FM
Dialysis Program Manager Registered Nurse - RN
Fresenius Medical Care
New Haven, CT
- $99,000 to $166,000 USD / year
Directs and manages all aspects of patient care for Home Therapies patients in assigned program from admission through discharge of the patient. Provides direction, guidance and support to…
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Hardware Manager (Interface Solutions Engineering Group; North Reading, MA)
Teradyne
North Reading, MA
…commercial, and schedule requirements. Responsibilities include program leadership and coordination, supplier governance, commercial management, hardware development oversight, purchasing…
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Navy Air Triton Program Manager
CACI
Austin, TX · Austin
…SIGINT, and MULTI-INT solutions developed by CACI for the TRITON program…
Added 1 min ago
SC
Licensed Assistant Salon Manager
Sport Clips
Bristol, CT
- $25 to $50 USD / hour
Sport Clips Haircuts in Bristol at the Shoprite Plaza is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional…
Added 1 min ago
SC
Licensed Salon Manager
Sport Clips
Bristol, CT
- $30 to $60 USD / hour
As Salon Manager, you will oversee daily operations, support and develop stylists, and create a positive, team-focused salon culture while running the business with confidence and integrity.
Added 1 min ago
TA
Cyberspace Warfare Operations and Sustainment Manager
The Aerospace Corpor
Colorado Springs, CO
- $147,600 to $221,400 USD / year
…and exploit development to ensure cyberspace superiority in support of space control operations. We integrate cutting-edge technologies with deep expertise in cyber warfare to deliver…
Added 1 min ago
Security Manager
Sonalysts, Inc.
Aurora, CO
Sonalysts, Inc. is seeking a Facility Security Officer (FSO) to oversee the Industrial Security Program for two locations in Colorado (Colorado Springs and Aurora). The two locations are…
Added 1 min ago
CH
Pharmacy Intern - Grad
CVS Health
Roanoke, VA
- $30 to $42 USD / hour
Where permissible, the Graduate Pharmacy Intern may also support immunizations, which includes the following responsibilities:
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Fairmont, WV
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Fairmont, WV
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Fort Mill, SC
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Monticello, FL
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Warren, OH
- $17 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Crawfordville, FL
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Chattahoochee, FL
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Chipley, FL
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 1 min ago
CH
Pharmacy Manager
CVS Health
Huntington, WV
- $65 to $81 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
New Albany, OH
- $17 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…

ENDEAVORS

Case Manager

Miramar, FL, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

JOB PURPOSE:

The Case Manager is responsible for promoting awareness of the U.S. Customs and Border Protection (CBP) Workforce Wellness Program, conducting eligibility screenings, and coordinating access to wellness services for eligible CBP employees and their family members. This position serves as a primary point of contact for clients, ensuring they are connected to appropriate resources and support services that enhance overall wellness, resilience, recovery, and quality of life. The role requires accurate documentation, adherence to organizational policies and procedures, and compliance with all applicable contractual and regulatory requirements.

As a member of a multidisciplinary team, the Case Manager provides comprehensive case management services by assessing client needs, developing individualized wellness plans, coordinating referrals, and facilitating access to behavioral health, wellness, and community-based resources. This position serves as a liaison between clients, clinicians, and external service providers, to ensure coordinated service delivery and positive client outcomes. Services may be provided in office-based, community-based, or virtual settings, with a focus on supporting participants throughout their engagement in the Workforce Wellness Program.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES:

Coordinate and communicate referral, authorization, and invoicing procedures with external providers, providing guidance on process changes, documentation requirements, and program expectations to maintain compliance and operational efficiency.
Assess individual and family needs and collaborate with clients to develop comprehensive wellness plans that identify goals, recommended services, and appropriate support resources.
Coordinate, monitor and document service delivery in alignment with client needs and established wellness plan. Maintain accurate, timely, and detailed case records, including notes and supporting documentation, in accordance with organizational policies, contractual requirements, and program procedures.
Advocate for client access to wellness services and community benefits. Establish and maintain relationships with community partners, maintain resource networks, and assist clients in navigating referrals and accessing appropriate services.
Provide wellness-focused case management services to law enforcement personnel and their eligible family members, ensuring participants receive appropriate support, resource coordination, and referrals to internal or external providers as needed.
Review, verify, and process invoices submitted by external service providers, ensuring services rendered are accurately documented, authorized, aligned with client referrals, and compliant with program requirements prior to payment processing.
Monitor and validate provider credentialing status on an ongoing basis to ensure services are delivered only by approved, qualified providers who have successfully completed the organization's credentialing and vetting requirements.
Serve as a liaison between clients and external providers by addressing service-related concerns, facilitating communication, and coordinating resolutions to ensure quality service delivery and positive client outcomes.
Other duties as assigned.
Demonstrate Exceptional customer service, in Everything you do, by placing the client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor’s degree in social work, Sociology, Psychology, or related field preferred OR any combination of experience and education that results in the required knowledge, skill, and abilities is required.

EXPERIENCE: 2-4 years of case management experience preferred. 2+ years in a customer service-focused environment preferred. Experience with law enforcement, veterans & their families is a strong plus.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.

LICENSES: Driver’s License with clear record. Must be able to pass a government background investigation.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of themselves or others.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at hr@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

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Skills

Documentation
Regulatory compliance
Case management
Law enforcement
Communication skills
Customer service

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