Jobs in the United States

25+ jobs

Save this search

Added just now
Supply Chain Management Analyst
United States
Raytheon is seeking a Supply Chain Management Analyst, also known as a Material Program Manager (MPM). This opportunity is with the Naval Power (NP) mission area, Naval Shipboard Operations…
Added just now
Principal Equipment Engineer, Adhesion & Assembly (Remote)
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added just now
Director of IT ERP & Analytics Solutions
ByrdGroup
Skokie, IL
The Director leads four direct reports: the Business Systems Analyst Manager, Application Development Manager, IT Support / Quality Assurance Manager, and Associate Manager of Analytics.…
Added just now
Finance Manager, Advanced Robotics Finance
Amazon
Austin, TX
The Advanced Robotics Finance team seeks a Finance Manager to partner with the Engineering, Procurement and Accounting teams of the Advanced Robotics organization. The organization is a…
Added just now
Business Development Manager OEM
Emerson
Austin, TX
If you are a sales professional or business development manager looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will drive…
Added just now
Global Category Manager, CAPEX - EMI (Equipment, Mobility and Infrastructure)
Amazon
Austin, TX · Houston, TX
…at the forefront of driving value and innovation across our Customer Fulfillment network. You'll be constantly balancing short-term operational needs with long-term strategic goals, always…
Added just now
HR Administrator
GovCIO
Austin, TX
GovCIO is looking for a dynamic HR Administrator to join our HR Team to support a variety of HR functions. We're looking for a proactive team player to join us as we seek to grow our HR…
Added just now
Senior Inside Sales Business Development Manager
AbbVie
Austin, TX
Manages attainment of assigned sales quota and customer satisfaction through consistent communication with the Regional Manager and Inside Sales Area Manager, managing own sample…
Added just now
Bloom Finance and Commercial Manager
Google
Austin, TX · Midlothian, TX
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added just now
Senior Inside Strategic Account Manager, SkinMedica
AbbVie
Austin, TX
Identify customer needs and proactively recommend product, program, training, and marketing opportunities that support business objectives.
Added just now
Care Manager, Telephonic Nurse
CenterWell
Austin, TX
As a Care Manager, Telephonic Nurse , you will report directly to the Manager, Care Management. You will help to ensure optimal continuity of care for patients transitioning into and out of…
Added just now
Sr. Partner Sales Manager, Retail, Restaurants, CPG
Amazon
Austin, TX
The Partner Sales Manager (PSM) is a quota-carrying sales professional responsible for driving partner-delivered revenue across an industry aligned territory. This role demands pipeline…
Added just now
THC - Administrative and Program Support Coordinator
TEXAS HISTORICAL COMMISSION
AUSTIN, TX
Added just now
Archer IRM Developer / Administrator
Cognizant
Austin, TX
We are seeking an experienced Archer IRM Developer / Administrator to design, configure, enhance, and support enterprise Governance, Risk, and Compliance (GRC) solutions. This role will…
Added just now
Sr Portfolio Manager (R-00248)
True Zero Technologies
Remote, United States
Foster and maintain strong working relationships with the customer leadership, serving as the primary program escalation point for the customer.
Added just now
Deputy Program Manager
CACI International
Austin, TX
Reporting to the Program Manager, the Deputy PM will drive execution to the plan, to include schedule, scope, budget, deliverables, and technical performance. This opportunity will require…
Added just now
Pharmacy Eligibility/Claims Business Analyst
CVS Health
Austin, TX
2-3 years experience as a business analyst/project manager
Added just now
Sr Manager - Proj/Prog
Maximus
Austin, TX
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added just now
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Austin, TX
Answers phones and provides excellent customer service as appropriate to practice site.
Added just now
X-Ray Technician - Medical Assistant
HCA Healthcare
Austin, TX
Works closely with the Center Manager, Medical Staff, Front Desk Coordinator and all clinic staff to maintain smooth operations and high customer satisfaction.
Added just now
Product Manager - Technical
Intermountain Health
Austin, TX
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added just now
Manager, Third Party Risk - Vendor Management
Santander US
Austin, TX
…at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more…
Added just now
VM
Leasing Consultant, Westway Gardens Townhomes
VESTA MANAGEMENT CORPORATION
Elyria, OH
- $20 to $21 USD / hour
Vesta Management is seeking to hire an experienced, customer service focused, results driven Leasing Consultant to support operations at Westway Gardens Townhomes in Elyria, OH. If you have…
Added 1 min ago
Director of Fleet Safety
Southern Glazer’s Wine and Spirits, LLC
Katy, TX
…a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and…
Added 1 min ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Austin, TX
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…

ENDEAVORS

Case Manager

Miramar, FL, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

JOB PURPOSE:

The Case Manager is responsible for promoting awareness of the U.S. Customs and Border Protection (CBP) Workforce Wellness Program, conducting eligibility screenings, and coordinating access to wellness services for eligible CBP employees and their family members. This position serves as a primary point of contact for clients, ensuring they are connected to appropriate resources and support services that enhance overall wellness, resilience, recovery, and quality of life. The role requires accurate documentation, adherence to organizational policies and procedures, and compliance with all applicable contractual and regulatory requirements.

As a member of a multidisciplinary team, the Case Manager provides comprehensive case management services by assessing client needs, developing individualized wellness plans, coordinating referrals, and facilitating access to behavioral health, wellness, and community-based resources. This position serves as a liaison between clients, clinicians, and external service providers, to ensure coordinated service delivery and positive client outcomes. Services may be provided in office-based, community-based, or virtual settings, with a focus on supporting participants throughout their engagement in the Workforce Wellness Program.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES:

Coordinate and communicate referral, authorization, and invoicing procedures with external providers, providing guidance on process changes, documentation requirements, and program expectations to maintain compliance and operational efficiency.
Assess individual and family needs and collaborate with clients to develop comprehensive wellness plans that identify goals, recommended services, and appropriate support resources.
Coordinate, monitor and document service delivery in alignment with client needs and established wellness plan. Maintain accurate, timely, and detailed case records, including notes and supporting documentation, in accordance with organizational policies, contractual requirements, and program procedures.
Advocate for client access to wellness services and community benefits. Establish and maintain relationships with community partners, maintain resource networks, and assist clients in navigating referrals and accessing appropriate services.
Provide wellness-focused case management services to law enforcement personnel and their eligible family members, ensuring participants receive appropriate support, resource coordination, and referrals to internal or external providers as needed.
Review, verify, and process invoices submitted by external service providers, ensuring services rendered are accurately documented, authorized, aligned with client referrals, and compliant with program requirements prior to payment processing.
Monitor and validate provider credentialing status on an ongoing basis to ensure services are delivered only by approved, qualified providers who have successfully completed the organization's credentialing and vetting requirements.
Serve as a liaison between clients and external providers by addressing service-related concerns, facilitating communication, and coordinating resolutions to ensure quality service delivery and positive client outcomes.
Other duties as assigned.
Demonstrate Exceptional customer service, in Everything you do, by placing the client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor’s degree in social work, Sociology, Psychology, or related field preferred OR any combination of experience and education that results in the required knowledge, skill, and abilities is required.

EXPERIENCE: 2-4 years of case management experience preferred. 2+ years in a customer service-focused environment preferred. Experience with law enforcement, veterans & their families is a strong plus.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.

LICENSES: Driver’s License with clear record. Must be able to pass a government background investigation.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of themselves or others.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at hr@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

Apply About employer

More about this job

Skills

Documentation
Regulatory compliance
Case management
Law enforcement
Communication skills
Customer service

Report this job