Jobs in the United States

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Added 1 min ago
Patient Service Representative, Lead - KU Eye Clinic
UKH University of Kansas Hospital Authority
Prairie Village, KS
…train other employees in collaboration with the…
Added 2 mins ago
Merchandising Field Operations Program Manager
Apple
Atlanta, GA · Boston, MA · Nashville, TN · Washington DC, DC
The Merchandising Field Operations Program Manager plays a critical role in supporting the execution of Apple Retail key priorities and driving those initiatives as a part of the Retail…
Added 2 mins ago
Apple TV Growth Operations Manager
Apple
Culver City, CA
Growth Program Management: Lead the operational execution and ongoing management of strategic TV growth program and bundles with external entities including streaming, video and…
Added 2 mins ago
FE
Inside Sales Specialist
Fire Equipment Inc
Medford, MA
- $60,000 to $150,000 USD / year
Strong written and verbal communication skills with the ability to present technical information clearly.
Added 2 mins ago
Maintenance Reliability Manager
Howmet Aerospace
Barberton, OH
Howmet Aerospace is searching for a Maintenance Reliability Manager to join our Howmet Wheel Systems (HWS) business unit in Barberton, OH.
Added 2 mins ago
Fleet Maintenance Supervisor
IED WASTE SYSTEMS, INC.
Jenison, MI
…that is under the umbrella responsibility of a Maintenance Manager. The Fleet Maintenance Supervisor’s responsibilities include supervising a technician (mechanic) team responsible for…
Added 2 mins ago
Account Manager
Corning
Corning, NY
Assemble complex quotations, including program packages, sample/prototype pricing, and HVM economics.
Added 3 mins ago
AP
Front Office Coordinator
Athletico Physical Therapy
Waterloo, IA
- $15 to $23.5 USD / hour
…cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient…
Added 3 mins ago
Digital Marketing Analyst
Ameriprise Financial Inc
Minneapolis, MN
Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week
Added 3 mins ago
Pharmacy Business Segment Analyst
BCBSM, Inc.
Eagan, MN
…Pharmacy Department to provide hands-on support, consultation, technical and operational expertise. You will work closely with cross functional teams and Pharmacy Benefit Manager (PBM) to…
Added 3 mins ago
Technical Project Manager
Innovation Associates, Inc.
United States
As a Technical Project Manager, you’ll own research and development (R&D) deliverables for customer-facing projects, helping iA Unleash the Full Potential of Pharmacy. You’ll partner with…
Added 4 mins ago
MI
Subcontract Manager
Moog Inc
Buffalo, NY · Salt Lake City, UT
- $125,000 to $170,000 USD / year
…years of progressive professional experience in Supply Chain Management, Subcontracts, Procurement, Contracts, Program/Project Management, Business, Engineering or a related…
Added 4 mins ago
Digital Innovation/Website Operations Lead
Merchants Distributors, LLC
Hickory, NC
5+ years of experience in website operations, digital marketing, or e-commerce program management.
Added 4 mins ago
9750-Associate Quality Specialist I-SRS
Fluor Careers
Aiken, SC
Assist (if directed by senior Quality management) the Project Manager in developing an orientation program to ensure that the project teams are familiar with the requirements of the Project…
Added 6 mins ago
DC
Project Leader - CTSI
Duke Careers
Durham, NC
- $88,448 to $142,932 USD / year
We are seeking a Project Leader to provide project management and operational leadership essential to the successful management of research projects associated with the Duke Clinical and…
Added 6 mins ago
Senior Manager, Critical Account Programs - United States
cyberu
United States
10+ years of experience in customer escalations, critical account or program management, customer success, technical program management, services, or a comparable enterprise environment.
Added 7 mins ago
Business Development Representative
Paperless Parts
Boston, MA
Location: Based in or willing to commute to our Boston, MA headquarters 5 days per week
Added 7 mins ago
Senior Software Engineer - Online Experiences
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
…of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Sr. Software…
Added 7 mins ago
Software Engineer II - Backend (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
60% Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions;…
Added 7 mins ago
Licensed Vocational Nurse
Shannon Health
San Angelo, TX
…Recognizes own limitations and consults with the supervisor, manager, or team member when…
Added 8 mins ago
Assistant Manager
KJ's Market
Sylvania, GA
…budgeted financial results in center store and assists the Store Manager in achieving total store…
Added 8 mins ago
Bench - Market Manager
KJ's Market
Aiken, SC
1. Follow weekly company sales program to attain maximum sales volume.2. Achieve budgeted gross profit figures as established by Meat Merchandising Department.3. Carry out the preparation…
Added 8 mins ago
Bench - Assistant Manager
KJ's Market
Sylvania, GA
…budgeted financial results in center store and assists the Store Manager in achieving total store…
Added 10 mins ago
IT Scrum Master
Fort Belvoir, VA · Huntsville, AL · Schriever Space Force Base, CO
Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire
Added 10 mins ago
Quality & Safety Manager
Ralco Agriculture
Marshall, MN
The Quality and Safety Manager owns feed safety, product quality, and workplace safety at Ralco’s facilities. This includes maintaining compliance and certification under FSMA (21 CFR 507),…

Encore Global

Event Operations Supervisor, Audio Visual – Mohegan Sun

Uncasville, CT, United States

Apply on recruiting2.ultipro.com About employer

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Job details

Experience: 3-5 year of audio-visual experience is required.
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Overview

The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.

Key Job Responsibilities

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
Ensures flowsheets are updated and properly completed.
Works with team to establish coordinated communications for the management of events.
Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences).

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.

Training/Staff Development

Assists in training technicians on all floor activities.
Assists in training technicians on the venue’s operational standards and Encore’s service and operational standards.
Serves as a mentor for new hires by providing guidance and understanding of the technician career journey.
Models and reinforces a positive working environment centered around company values.

Event Technology

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.
Performs preventative maintenance on equipment to keep it presentable and in good working condition.
Leads the team in proper security, storage, transportation, and maintenance of equipment.
Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred.
3-5 years of customer service or hospitality experience is preferred.
3-5 year of audio-visual experience is required.
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
Knowledge of technical theory.
Advanced problem-solving skills.
Experience leading workflow and team members.
A valid driver’s license is required for team members in positions that may operate Company vehicles.
Additional DOT requirement may need to be met if applicable.
Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never.

Physical Activities

Sitting: 2-3 Hours
Standing: 4-5 Hours
Walking: 4-5 Hours
Stooping: 2-3 Hours
Crawling: 2-3 Hours
Kneeling: 2-3 Hours
Bending: 2-3 Hours
Reaching (above your head): 2-3 Hours
Climbing: 0-1 Hours
Grasping: 4-5 Hours

Lifting Requirements

0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Occasionally

Carrying Requirements

0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs: Occasionally
Over 100 lbs: Never

Auditory/Visual Requirements

Close Vision: Continuously
Distance Vision: Continuously
Color Vision: Frequently
Peripheral Vision: Occasionally
Depth Perception: Frequently
Hearing: Continuously

Pushing/Pulling Requirements

0 - 15 lbs*: Continuously
16 - 50 lbs*: Frequently
51 - 100 lbs*: Frequently
Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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Jobs in the United States