Jobs in the United States

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Added 2 mins ago
JU
2ND SHIFT ASSISTANT SAFETY MANAGER
JBS USA
Worthington, MN
- $62,500 to $67,500 USD / year
Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and…
Added 2 mins ago
General Surgeon
University of North Carolina- Chapel Hill
NC
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous…
Added 2 mins ago
Surgical Oncologist
University of North Carolina- Chapel Hill
NC
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous…
Added 3 mins ago
Account Manager (51065)
JUNIPER LANDSCAPING
Fort Myers, FL
Must possess a valid US driver’s license (or equivalent) and meet Motor Vehicle Record (MVR) verification requirements
Added 4 mins ago
Special Education RISE Teacher - IDEA A.W. Brown College Prep (Immediate Opening)
IDEA Public Schools
Dallas, TX
Engage in summer and year-long district, school and personal learning and development
Added 4 mins ago
7th Grade Pre-AP Algebra Teacher - IDEA Mesquite Hills College Prep (Immediate Opening)
IDEA Public Schools
El Paso, TX
Engage in summer and year-long district, school and personal learning and development
Added 4 mins ago
4th Grade Math Teacher - IDEA Spears Academy (Immediate Opening)
IDEA Public Schools
Houston, TX
Engage in summer and year-long district, school and personal learning and development
Added 4 mins ago
4th grade Math Teacher - IDEA La Joya Academy (Immediate Opening)
IDEA Public Schools
La Joya, TX
Engage in summer and year-long district, school and personal learning and development
Added 4 mins ago
2nd grade ELA Teacher - IDEA Henry Academy (Immediate Opening)
IDEA Public Schools
Midland, TX
Engage in summer and year-long district, school and personal learning and development
Added 4 mins ago
IP
2nd Grade ELA Co-Teacher - IDEA Yukon Academy (Immediate Opening)
IDEA Public Schools
Odessa, TX
- $17.73 to $25.59 USD / hour
Engage in summer and year-long district, school and personal learning and development
Added 6 mins ago
Donor Relations & Stewardship Manager
University System of Georgia
GA
Contributes to the development and execution of critical donor communications and mailings. This may include research, writing and editing, and partnership with colleagues across the…
Added 7 mins ago
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Community Association Manager (ECO102126)
RealManage
Englewood, CO
- $65,000 to $75,000 USD / year
Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better.
Added 7 mins ago
Senior Manager Revenue Accouting
Mews
United States
An annual Learning budget of €300 (and more for high performers) to support your development
Added 7 mins ago
Senior Strategic Account Manager - Remote
Spiro
Remote, United States
The Senior Strategic Account Manager works in partnership with the Account Services team, delivering best-in-class service. The Senior Strategic Account Manager works in partnership with…
Added 8 mins ago
Project Manager
Contract Hardware
Altoona, PA
Career Growth: Opportunities for ongoing professional development, mentorship, and continuous learning within a growing regional operation.
Added 10 mins ago
Sr. Manager - Talent Development Training
Arthrex
Naples, FL
8 years of people leadership experience required
Added 11 mins ago
Restaurant Operations Manager
Messiah University
Mechanicsburg, PA
Work with the Director of Dining Services, Purchasing Manager and Culinary Team to create and implement Monotony Breakers.
Added 11 mins ago
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Bartender
Bog & Barley
Memphis, TN
- $4.5 USD / hour
Menu Expertise: Learning the full restaurant menu to answer guest questions and confidently offer food and beverage recommendations.
Added 13 mins ago
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Registered Nurse - Level II Resource Team - ICU
Trinity Health
Maywood, IL
- $32.9 to $59.92 USD / hour
12 Hour Night Shift
Added 13 mins ago
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Registered Nurse - Registry Level III - ICU PRN
Trinity Health
Maywood, IL
- $36.04 to $59.92 USD / hour
…(other nurse and non-nurse staff members) when directed by the manager to maximize workflow in the practice. Provides feedback to the manager when requested regarding work-related skills of…
Added 13 mins ago
SO
FACILITY SUPERVISOR - 55012465
State of Florida
TAMPA, FL
- $51,555.36 to $66,718.7 USD / year
FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to…
Added 18 mins ago
WP
Assistant Property Manager
Weinstein Properties
Charlotte, NC
- From $21 USD / hour
This position’s responsibilities include front line resident services, team interaction, fast-paced learning, and communicating in persuasive and difficult situations. Leadership/management…
Added 19 mins ago
Restaurant General Manager
Shake Shack Enterprises, LLC
1852 SS, FL
…unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the…
Added 19 mins ago
Assistant General Manager
Shake Shack Enterprises, LLC
5348 Highway 280 Birmingham, AL
…unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the…
Added 20 mins ago
Non-tenure Track Psychology - Teaching Instructor
Rutgers University-New Brunswick
NJ
Applicants must have a Ph.D

Encord

Account Manager

San Francisco, CA, United States
New York City, NY, United States

Apply on jobs.ashbyhq.com About employer

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Job details

Experience: 2–5 years of experience in engagement management, account management, customer success, or a post-sales commercial role within B2B SaaS or technology
Posting language: English
Posted: Nov 4, 2026

Original job description

ABOUT US

We're solving AI's hardest problem: alignment.

Encord is the data layer for Physical AI and enterprise, serving as core infrastructure for 300+ of the world's leading AI teams, including Woven by Toyota, Hitachi, Skydio, AbbVie and Dyna, Walden and Agility Robotics. From autonomous vehicles and robotics to sports and healthcare, we're solving AI's hardest problem: turning complex, real-world data into production-ready intelligent systems.

We're a team of founders, scientists, quants, researchers, and former Olympians, who’ve helped build some of the most successful companies in Silicon Valley, and alumni of MIT, Stanford, UC Berkeley, Oxford, Cambridge, and Imperial. We’ve raised $110M from legendary technology investors, early backers of companies like Databricks, ElevenLabs and Vercel, and we’re growing at an extraordinary pace.

We're looking for exceptional people who want to help build a category-defining company, operating with high urgency and taking real ownership to help shape the future of AI.

THE ROLE

As an Account Manager at Encord, you won't just own a book of business - you'll help define what post-sales excellence looks like on the East Coast.

You'll own and grow a portfolio of strategic customers, with a focus on expanding usage, driving adoption, and ensuring customers get maximum value from our platform - from autonomous vehicle companies to medical imaging teams and next-gen robotics manufacturers.

You'll work directly with technical and commercial stakeholders, understanding their ML workflows and identifying opportunities for growth. As one of the founding members of the NYC team, you'll have a real hand in shaping how we build the customer relationship function in this market.

This is a great fit for someone who loves building long-term relationships, enjoys technical conversations, and wants to help shape the future of AI infrastructure - from the ground up.

WHAT YOU'LL DO

Own and grow a portfolio of North American customer accounts with a focus on expansion and long-term value
Build trusted relationships with ML, data, engineering, operations, and executive stakeholders
Understand customers' technical roadmaps to proactively identify expansion opportunities
Drive upsells, cross-sells, and multi-team rollouts across existing accounts
Partner with Customer Success, Product, and Engineering to deliver customer outcomes
Communicate customer insights and feature requests internally - your proximity to customers makes you a critical voice in the product roadmap
Lead account planning, run QBRs, and develop growth strategies for your accounts
Maintain accurate pipeline and revenue forecasting in HubSpot
Help build the post-sales and expansion playbook for North America in a fast-growing GTM organisation

WHO WE'RE LOOKING FOR

Excited by the founding opportunity - you want to help shape the NYC office, not inherit a finished motion
Ability to engage confidently with technical stakeholders (ML engineers, data leads, CTOs)
Strong relationship builder with a genuine interest in solving customer problems
Comfortable in a fast-moving, high-growth start-up environment
Experience with HubSpot, Salesforce, or similar CRM tools
Curious, driven, and excited by the potential of AI and data infrastructure

EXPERIENCE REQUIREMENTS

2–5 years of experience in engagement management, account management, customer success, or a post-sales commercial role within B2B SaaS or technology
Proven track record of owning and growing a book of business, with demonstrable success hitting or exceeding net revenue retention or expansion targets
Experience managing mid-to-large ACV accounts ($50K–$250K+) across multi-stakeholder organisations
Confidence engaging with technical buyers - including ML engineers, data scientists, and engineering leads - and translating their needs into commercial outcomes
Familiarity with structured account planning, QBR delivery, and pipeline forecasting using CRM tools such as HubSpot or Salesforce
Experience working in a high-growth start-up or scale-up environment preferred
Exposure to developer tools, data infrastructure, or ML/AI platforms is a strong advantage

WHY ENCORD

Competitive salary, commission, and meaningful equity in a high-growth startup
Clear, accelerated growth opportunities as the company scales rapidly
Strong in-person culture: 4 days/week
Daily team lunches & dinners
Flexible PTO to fully recharge
18 paid vacation days in the U.S. plus federal holidays
Annual learning & development budget
Comprehensive health, dental, and vision coverage
Frequent travel opportunities across the U.S., London, and Europe
Bi-annual company offsites & monthly socials

OPERATING PRINCIPLES

High agency

You see something broken, you fix it or find the person who can. We celebrate the people who solve 90% of a problem before anyone asks.

Build with care & urgency

We bear-hug the customer. Former founders and people from fast-moving, high-stakes environments thrive here.

Self-aware & hungry

We stay warm, self-aware, and genuinely hungry. We elevate our peers, and ego doesn't last long.

Invent in real time

We move toward the ambiguity. We’re pragmatic, resourceful, energized by the fact that there's no playbook.

If you're looking to do the most meaningful work of your career alongside people who push you to be better, we'd love to meet you.

Apply on jobs.ashbyhq.com About employer

More about this job

Skills

Sales
Robotics
ML
Customer insight
Forecasting
HubSpot
Salesforce

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Work requirements

Jobs in the United States