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Added 1 min ago
SS
System Navigator
Special Service for Groups, Inc- HOPICS
Los Angeles, CA
- $25 to $32.5 USD / hour
● Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other
Added 6 mins ago
CO
Full Time Branch Ambassador - Eastern Maryland (South Cluster)
Capital One
Glen Burnie, MD · Annapolis, MD · Clinton, MD · Largo, MD · Gambrills, MD
- Full-time
…You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to…
Added 7 mins ago
O
Senior Pharmacy Principal Consultant-In Patient/Out Patient Pharmacy Solutions
Oracle
Annapolis, MD
- $87,000 to $187,000 USD / year
As a Principal Consultant, you will play a key role in consulting with clients on comprehensive service line workflows, from current state assessments to future state design of outpatient…
Added 7 mins ago
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Cardiovascular Specialist, Health and Science Professional
Pfizer
Annapolis, MD
- $76,000 to $199,600 USD / year
…career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health…
Added 7 mins ago
O
Associate Delivery Consultant – Oracle Health Upgrade Center
Oracle
Annapolis, MD
- $25.82 to $50.43 USD / hour
Previous experience in customer service, technical support, IT support, healthcare technology, or a client-facing role.
Added 7 mins ago
Risk Service Consultant | Remote - Must be local to Richmond, VA
Sedgwick
Annapolis, MD · Baltimore, MD
Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
Added 7 mins ago
AC
B2B Collections Specialist
Aston Carter
Baltimore, MD
- $20 to $30 USD / hour
…ClearlyRated Best of Staffing® Platinum Award winner for both client and talent…
Added 7 mins ago
Settlements Analyst I (Hybrid)
CareFirst
Baltimore, MD
…accounts, including submission of required reporting within the time frame. Provide assistance to technical support staff and management in the resolution of issues that may impact timely…
Added 8 mins ago
K
Part-Time Beauty Advisor - Sephora
KOHLS
Wayne, NJ
- Part-time
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH &…
Added 8 mins ago
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Customer Service Associate Specialist
Ensemble
Remote, United States
- $17 to $18.65 USD / hour
The Customer Service Associate Specialist handles the incoming calls from patients for Customer Service. Performs all customer service duties that occur with a focus on managing the…
Added 11 mins ago
BR
Associate Advisor
Boutique Recruiting
Northville, MI
- $125,000 USD / year
Collaborate with an operations and client service associate to support onboarding, investment execution, paperwork, and ongoing client service
Added 18 mins ago
VP, National Account Manager - Vet
Synchrony Bank
United States
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the…
Added 20 mins ago
Manager, Customer Sales
Cardinal Group Companies
Denver, CO
…contracted communities. You’ll help ensure consistent, quality sales service for assigned communities, with your team of Sales Specialists handling lead management, lead nurturing, tour…
Added 22 mins ago
Customer Service Associate I
Dollar Tree
Kokomo, IN
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 23 mins ago
DR
Impact Support Specialist
Denver Rescue Mission
Denver, CO
- $27 to $33 USD / hour
Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
Added 25 mins ago
QD
Lab Associate I
Quest Diagnostics
West Hills, CA
- $21.8 to $23.85 USD / hour
…financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may…
Added 25 mins ago
QD
Lab Associate I
Quest Diagnostics
San Juan Capistrano, CA
- $20.44 to $26.32 USD / hour
…financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may…
Added 27 mins ago
Lead Designated Crisis Responder
Peninsula Behavioral Health
Port Angeles, WA
Maintains familiarity with and handles client information in accordance with Federal Regulations (42 CFR, Part 2), the Revised Code of Washington (RCW 71.05.390 and RCW 71.24), and other…
Added 27 mins ago
03883 Assistant Store Manager
Sally
Parker, CO
accountability. Assistant Managers, as part of their development, support the
Added 33 mins ago
Family Peer Support Specialist - Mental Health 606
Main Template
Los Angeles, CA
…independently or in the family home. Family Peer Support Specialist are part of an integrated service team who promote and reinforce Telecare’s Recovery Culture as defined by the Telecare…
Added 34 mins ago
Seasonal Associate
Sephora
Miami, FL
As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll…
Added 35 mins ago
Customer Service Associate I
Family Dollar
St Petersburg, FL
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 38 mins ago
Battleship Missouri Memorial Retail Associate $18 hr
SSA Group
Honolulu, HI
Seeking customer service-oriented candidates for Retail Associate for the Battleship Missouri Memorial Battleshop (Gift Shop). Hourly Position Part-Time $18.
Added 38 mins ago
AU
Armed Security Officer
Allied Universal
Las Cruces, NM
- $28.65 USD / hour
…dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we…
Added 38 mins ago
AU
Armed Security Officer
Allied Universal
Amarillo, TX
- $27.03 USD / hour
…dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we…

ENCOMPASS DIGITAL MEDIA LLC

Coordinator, Media Operations

Atlanta, GA, United States

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Job details

Posting language: English

Original job description

Position Summary The Coordinator, Media Operations supports the daily coordination, scheduling, recording, monitoring, quality control, recovery and timely delivery of media for multiple clients and distribution destinations. A significant focus of the role is the Records workflow, including interpreting client record orders, validating source and schedule information, coordinating primary and backup recording paths, monitoring active recordings, segmenting and QC of completed records, processing refeeds and replacement files, and escalating recording-system incidents. The Coordinator maintains accurate operational documentation and helps provide continuity across shifts and locations.

Key Responsibilities

· Coordinate daily media-processing priorities across ingest, Records, segmentation, QC, editing and delivery workflows. · Monitor asset and recording status, identifying missing materials, metadata discrepancies, schedule conflicts and risks to established timelines. · Maintain accurate workflow and status information in Mediatracker and other approved operational systems. · Prepare clear shift reports and handoffs covering completed work, outstanding items, incidents, refeeds, exceptions and required follow-up. · Communicate discrepancies, delays and errors through approved channels and escalate service risks to management and supporting teams. · Support standardized procedures, checklists, training and continuous-improvement activities across Media Operations. Records Workflow Responsibilities · Review and interpret client record orders; confirm air date, duration, requested source and source availability before scheduling the record. · Create and maintain scheduled records in Lightspeed or other approved recording systems, and document client, date, time, duration, source and house-ID details in operational tracking tools. · Coordinate OTO and other source-order requirements with TOC and internal teams, communicate record setup details, and maintain accurate order and handoff documentation. · For backup records, verify iTX station and port availability and coordinate alternate recording or distribution paths when the requested resource is unavailable; escalate Ingest Manager or port issues to Engineering when intervention is required. · On record day, verify the required source and perform or coordinate routing through the HUB router/frame-sync environment while protecting recordings already in progress. · Actively monitor scheduled recordings to confirm successful start and finish, verify the correct system and segmentation destination, and monitor for producer or client refeed requests. · Segment, trim, export, QC and distribute completed recordings using Vantage, Glim, iTX or other approved systems. Check completeness, timing, audio, video, closed captioning and other technical quality requirements before release. · Process local-station and OTO recordings, including records requiring segmentation within iTX, and validate supplied segmentation information before distribution. · Coordinate refeeds and replacement recordings by locating an available recording source, scheduling the replacement, coordinating routing, processing replacement segments and communicating revised versions to downstream teams. · Recover or recreate failed records in accordance with established procedures, including re-recording, local iTX recovery, coordination with Media Workflows and purging affected segments before revised content is distributed when required. · Perform full re-QC of replacement or revised files when required, ensuring the complete file remains usable and technically compliant rather than reviewing only the corrected portion. · Report and track Vantage, Lightspeed, iTX, Ingest Manager and related recording-infrastructure issues through Teams/email and coordinate with Media Workflows, Broadcast Engineering, management and clients through recovery. · Maintain detailed incident documentation covering record failures, routing issues, source problems, refeeds, recovery actions and unresolved risks for the next shift or supporting team. Required Experience and Qualifications · Associate or bachelor’s degree in broadcasting, media, communications or a related field, or equivalent relevant work experience. · Minimum of two years of related experience in broadcast, media operations, ingest, content processing, quality control, master control, post-production or a comparable environment. · Working knowledge of file-based media workflows, common media formats and server-based ingest or recording systems. · Ability to coordinate multiple priorities and time-sensitive deliverables in a high-volume operational environment. · Strong written and verbal communication skills, including clear handoffs, client communication and technical escalation. · High attention to detail, accuracy and data integrity, with the ability to work effectively under pressure. Preferred Experience · Hands-on experience with record scheduling, source routing, recording monitoring, segmentation, QC, refeed processing and failed-record recovery. · Familiarity with Lightspeed, Vantage, Glim, iTX, Ingest Manager, HUB routing/frame-sync environments or comparable broadcast recording and processing systems. · Experience coordinating technical incidents with Media Workflows, Broadcast Engineering, TOC and client-facing operational teams. · Experience using Mediatracker or a comparable media-operations tracking system. · Familiarity with media metadata, closed captioning, audio/video quality standards and client-specific delivery requirements. Core Competencies · Operational coordination and prioritization · Client focus and service ownership · Problem solving and timely escalation · Process discipline and documentation · Cross-shift and cross-functional communication · Quality, accuracy and attention to detail Work Requirements · Ability to work a shift-based schedule that may include evenings, overnights, weekends and holidays based on business needs. · Ability to remain focused while managing concurrent, deadline-driven recording and delivery workflows. · Ability to work independently and as part of a geographically distributed team. · Ability to work with multiple priorities and time-sensitive deliverables in a high-volume, high-pressure operational environment.

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