Safety Supervisor

Position Overview

The Risk and Safety Supervisor implements, coordinates, and monitors occupational health and safety, environmental compliance, and insurance claims activities for Empress EMS under the direction of the Corporate Director of Risk and Safety. Working within a 9-1-1 emergent and non-emergent ambulance operation, the Supervisor serves as the local, day-to-day resource for safety and environmental matters, conducts inspections and evaluations, tracks regulatory requirements, and coordinates with insurance carriers and claims administrators.

The Supervisor identifies risk and loss trends, recommends corrective actions to the Corporate Director and site leadership, follows corrective actions through to completion, and helps build a positive safety culture across the organization.

Key Responsibilities

Employee Health and Safety Compliance

• Implement and maintain local risk and safety policies, procedures, and programs in line with OSHA, New York State, and corporate standards; recommend updates to the Corporate Director of Risk and Safety.
• Identify risk and loss trends and recommend practical ways to control, reduce, or eliminate health and safety hazards.
• Support corporate health and safety goals, strategies, and initiatives at the local level and track progress against them.
• Promote a positive health and safety culture among field and support staff through safety communications, meetings, training, and recognition.
• Conduct site visits, evaluations, and inspections of stations, depots, and vehicles to confirm compliance with applicable health and safety requirements; document findings and follow corrective actions to completion.
• Coordinate and participate in incident and injury investigations, including root-cause review and corrective action follow-up.
• Maintain an up-to-date working knowledge of health and safety regulations by attending webinars, workshops, and training.

Environmental Compliance

• Implement and maintain local environmental policies, procedures, and programs in accordance with EPA, RCRA, and New York State environmental agency requirements.
• Conduct site visits, evaluations, and inspections to confirm compliance with applicable environmental regulations, including hazardous and regulated medical waste handling.
• Maintain an up-to-date working knowledge of environmental regulations by attending webinars, workshops, and training.

Insurance and Claims Coordination

• Serve as the local point of contact for insurance carriers, brokers, and third-party claims administrators, escalating complex or high-exposure matters to the Corporate Director of Risk and Safety.
• Gather and submit claim documentation, track open claims, and review claims data for trends; recommend risk-reduction actions based on findings.
• Stay abreast of new and emerging health and safety programs and technology within the ambulance services industry.
• Handle confidential medical, personnel, and claims information with sensitivity and discretion.
• Perform other duties and special projects as assigned by the Corporate Director of Risk and Safety.

Required Qualifications

• Three or more years of progressive experience in safety, occupational health, or risk management; an equivalent combination of education and experience may be considered.
• Working knowledge of multiple health, safety, and environmental disciplines (OSHA, EPA, insurance, NFPA Life Safety) as applied to analyzing work processes and conditions to eliminate hazards.
• Ability to read and interpret federal and state regulations and translate them into practical programs and procedures.
• Strong attention to detail, organization, and follow-through; sound judgment, integrity, and the ability to maintain confidentiality.
• Clear written and verbal communication skills, with the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Preferred Qualifications

• Two or more years of experience in the EMS or ambulance services industry.
• Bachelor's degree in Industrial Safety, Occupational Health, Business, or a related field.
• Experience working in a unionized environment.
• Professional safety certification (ASP, CSP, OHST, or CHST) or progress toward one.

Working Environment

• Work is performed in a professional office environment with frequent travel to local stations, depots, and field locations, which may involve all weather conditions. Occasional work outside standard business hours may be required to respond to incidents or support operational needs.
• Valid driver's license required. Must maintain an acceptable driving record and meet all applicable company requirements for operating a motor vehicle.
• Ability to maintain confidentiality, use sound judgment with sensitive information, and successfully complete required background screening and drug testing in accordance with company policy and applicable law.
• Frequently required to sit, stand, walk, talk, and hear; use hands, fingers, and arms to handle, reach, or operate office equipment and tools; and lift or move up to 10 pounds. Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and lift or move up to 40 pounds. Must be able to perform the essential functions of the position with or without reasonable accommodation.