Jobs in the United States

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Dunkin Team Leader
Dunkin' Donuts
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Career Advancement: Explore opportunities for growth within our organization – we value internal promotion and career development.
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…Coach and mentor team members while promoting professional development…
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…production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by…
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Business Development Specialist - Southeast Territory
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United States
Monarch Sky is a specialty MGA built for real estate investors and the lenders who fund them. Its SmartFlip program, written on an Excess & Surplus basis with NuSureCo Specialty, covers fix…
Added just now
Business Development Specialist - Southeast Territory
Spark Energy, LLC
United States
Monarch Sky is a specialty MGA built for real estate investors and the lenders who fund them. Its SmartFlip program, written on an Excess & Surplus basis with NuSureCo Specialty, covers fix…
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General Manager In Training - Grand Rapids
Shoptikal, LLC
Grand Rapids, MN
Assist the General Manager in the day to day operations of the store. Perform store functions including dispensing of eyewear, patient care, setting performance goals, and delivering…
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Assistant Manager - Fulton Pointe
Dominium Management Services
East Point, GA
We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive…
Added 1 min ago
GP
District Team Leader - Before/After School Care - Full Time
Greater Philadelphia YMCA
Conshohocken, PA
- Full-time
…ELC locations and offers ongoing leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding Site Leaders and Directors…
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SO
BEHAVIORAL HEALTH CONSULTANT OPS - 60932169
State of Florida
JACKSONVILLE, FL
- $28.85 to $33.65 USD / hour
This is a highly responsible and professional position serving as a Behavioral Health Consultant OPS within Regional Operations. The ideal candidate will be a collaborative team player who…
Added 1 min ago
SO
BEHAVIORAL HEALTH CONSULTANT OPS - 60933440
State of Florida
HASTINGS, FL · PONTE VEDRA BEACH, FL · PONTE VEDRA, FL · SAINT AUGUSTINE, FL · ST AUGUSTINE, FL
- $28.85 to $33.65 USD / hour
This is a highly responsible and professional position serving as a Behavioral Health Consultant OPS within Regional Operations. The ideal candidate will be a collaborative team player who…
Added 1 min ago
Superintendent - Pipefitter
Southern Industrial Constructors, Inc.
Raleigh, NC
…government regulations, customer requirements, and SIC’s safety…
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Housekeeping Operations Attendant
The Crescent Hotel Fort Worth
Fort Worth, TX
…stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel…
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PP
Front Desk Associate - St. Augustine
Pet Paradise
St Augustine, FL
- $15 USD / hour
Employee Assistance Program (EAP) with added mental health benefit, available to all employees
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PP
Front Desk Associate - Happy Valley-Phoenix
Pet Paradise
Phoenix, AZ
- $15.25 USD / hour
Employee Assistance Program (EAP) with added mental health benefit, available to all employees
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W
Production Supervisor
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- $80,000 to $100,000 USD / year
…The Production Supervisor role supports the Department and Operations Managers and is integral in meeting safety, production, and quality objectives. This role assists in ensuring that all…
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Sup House (RN) - PRN
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Las Cruces, NM
…fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is…
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Behavioral Health Supervisor
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As the Behavioral Health Supervisor, you will lead and oversee the behavioral health program, ensuring high-quality patient care and staff performance. You will support the healthcare team…
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Industrial Maintenance Reliability Technician
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…world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and…
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Intern (Rotational- Business Development, Marketing, Customer Service)
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…Economics, Business or Marketing student within our Business Development Department located at our Headquarters located in Glen Allen,…
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Store Team Leader - Spring Mill Pointe
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Seeks out opportunities for professional development for both self and other team members.
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Relationship Banker
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Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
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Director of Marketing, Brand & Creative
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New York City, NY · Bethesda, MD
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Senior Director, Analytical Development
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Act as a senior CMC leader on cross-functional program teams, influencing development strategy, timelines, and investment decisions.
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Youth Development Counselor - Velasquez
YMCA OF GREATER HOUSTON
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Support Daily Operations: Help maintain a clean, organized, and safe program space that meets YMCA and state licensing standards.

Empower Aesthetics

Aesthetician/ Front Desk Associate

Newport, RI, United States

$20 to $23 USD / hour

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Job details

Pay: $20 to $23 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

Job title: Aesthetician/Front Desk Associate Reports to: Practice Manager Supervisor: No FLSA Classification: Non-exempt Travel: Local

Position Overview:

The Aesthetician/Front Desk Associate plays a vital dual role in delivering outstanding patient experiences and supporting the day-to-day operations of the med spa. This licensed professional provides aesthetic treatments while managing front desk responsibilities such as patient communications, scheduling, and appointment coordination. Serving as both a clinical provider and a patient concierge, this individual helps create a welcoming, seamless experience from initial inquiry through follow-up and rebooking. Success in this role requires a blend of technical expertise, exceptional interpersonal skills, attention to detail, and a proactive approach to patient engagement and retention.

Key Responsibilities or (Core Contributions):

Patient Consultation and Education:

Conduct thorough consultations to assess each patient's skin care needs and goals.
Provide personalized instructions and educational materials tailored to each patient's skin type, and recommend regimen adjustments as needed.
Assist in service knowledge training for non-clinical staff members.

Treatment Administration:

Administer aesthetic treatments according to established treatment plans and patient orders.
Ensure the safe and effective delivery of treatments while maintaining patient comfort and satisfaction.
Prepare patients for appointments, including providing numbing services as needed.

Collaboration and Documentation:

Collaborate with other aesthetic providers to develop comprehensive treatment plans and recommend appropriate products and services.
Maintain accurate, detailed medical records documenting procedures, product usage, medication history, and educational materials distributed.

Marketing and Social Media Assistance:

Create social media content by capturing photo and video of treatments, before-and-after results, patient testimonials, and product or service education.
Collect and save photo release forms from patients to ensure posting compliance.
Collaborate with local and corporate marketing teams so content follows branding guidelines and promotes the practice's services effectively.

Front Desk Patient Management:

Greet and check in patients, ensuring accurate entry of patient information and consents into the EMR system.
Alert clinicians promptly upon patient arrival and facilitate timely rooming.
Check patients out post-appointment, confirm their satisfaction, and encourage them to book their next appointment before leaving.

Administrative Duties:

Answer incoming calls, direct them appropriately, and monitor voicemails for timely response or escalation.
Book and reschedule appointments, confirm appointments 24 hours in advance, and optimize the schedule using the waitlist.
Follow up with patients who miss or cancel appointments.
Collect payments in compliance with HIPAA standards and manage deposits when required.
Enter treatment invoices into the POS system and log rewards program points accurately.
Handle emails, escalate issues as needed, and report facility-related concerns.

Facility Maintenance:

Perform opening and closing duties, keeping the front lobby, treatment rooms, and overall facility clean and welcoming.
Manage amenities such as coffee, and oversee laundry and trash disposal.
Assist with inventory management and supply restocking as needed.

Customer Service, Sales, and Retention:

Provide exceptional customer service, addressing inquiries and concerns professionally and communicating client concerns to management.
Stay current on monthly specials, featured treatments, and product selling points to recommend services and retail products that add value to each patient's care.
Convert patient interactions into revenue opportunities, leveraging clinical knowledge to recommend providers, treatments, and products aligned with patient needs.
Contact new leads via call or SMS during downtime.
Follow up with clients who canceled or did not rebook in the last two weeks.
Contact patients who have not visited in 90+ days with personalized offers and relevant promotions.
Document all outreach and sales-related interactions to measure impact and effectiveness.

Compliance and Safety:

Adhere to patient communication protocols defined by the practice and seek supervision when necessary.
Monitor equipment for proper operation and maintain treatment rooms and work areas in compliance with OSHA standards.
Maintain patient confidentiality and HIPAA compliance in all aspects of work.

Professional Development:

Participate in in-service education, training sessions, work events, and staff meetings to stay current on industry trends and best practices.
Maintain a valid Aesthetician license, and a laser hair removal license if required, in accordance with state regulations.

Requirements

Qualifications:

High school diploma or equivalent required.
Current state license as an Aesthetician required (an additional Laser Hair Removal Technician license may be necessary depending on state requirements).
Minimum of two years of experience in a medical office setting as an aesthetician or laser technician preferred.
Front desk, reception, or sales experience in a medical aesthetics or healthcare setting preferred.
Extensive knowledge of skin care treatments, elective services, products, and terminology.
Proficiency in EMR systems, POS systems, and Microsoft Office Suite preferred.
Strong customer service orientation with a focus on patient retention and satisfaction.
Exceptional communication, interpersonal, and problem-solving skills.
Highly organized and detail-oriented, with the ability to multitask and shift between clinical and front desk duties in a fast-paced environment.
Ability to work collaboratively as part of a healthcare team.
Self-motivated, with a proven ability to contribute to team goals and individual sales targets.
Empathetic approach towards patient needs and concerns.

Working Conditions (includes physical demands):

Prolonged periods in a stationary position, including standing or sitting during treatments and at the front desk; must be able to remain in a stationary position up to 50% of the time.
The person in this position regularly moves between the front desk, lobby, and treatment rooms to greet patients, room them, and access equipment.
Uses hands/fingers to perform treatments and to operate computers, phones, POS systems, and other office machinery.
May need to stoop and kneel to access files, supplies, or other equipment.
The person in this position needs to be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The person in this position may need to move, transport, position or lift boxes weighing up to twenty pounds across the office for various needs.

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More about this job

Skills

Front Desk
Scheduling
Interpersonal skills
Attention to detail
Skin types
Collaboration
Documentation
Regulatory compliance
EMR
Administrative support
Answer incoming calls
Take payments for bills
Opening and closing procedures
Inventory management
Stocking
Customer service
Sales
Direct inward dialing
Communication skills
Monitor equipment
Confidentiality
Point of sale
Microsoft Office
Problem solving
Multitask
Sales targets
Office equipment
Circulate information

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